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3
13
SYMPTOM
CAUSE
CORRECTION
NOTES:
UNIT FAILS TO
PRODUCE WATER
1) WATER SUPPLY IS TURNED OFF.
1) TURN WATER SUPPLY ON.
2) CHECK TO MAKE SURE FEED VALVE IS
NOT CLOGGED.
2) NOT ENOUGH WATER PRESSURE TO
SYSTEM.
1) CHECK FEED WATER PRESSURE. MUST
BE AT LEAST 10PSI.
3) PREFILTERS CLOGGED.
1) CHANGE PREFILTERS.
4) FLUSH VALVE ON UNIT IS IN THE
OPEN POSITION.
1) CLOSE THE FLUSH VALVE.
5) PUMP NOT WORKING
1) MAKE SURE TRANSFORMER IS PLUGGED
TO ELECTRICAL OUTLET
2) REPLACE TRANSFORMER IF BURNED
3) REPLACE HI AND/OR LOW PRESSURE
SWITCHES
6) SOLENOID VALVE NOT WORKING
1) REPLACE SOLENOID VALVE
MILKY COLORED
WATER
1) AIR IN SYSTEM
1) AIR IN SYSTEM IS A NORMAL OCCUR
-
RENCE WITH INITIAL STARTUP OF THE
RO SYSTEM. THIS MILKY LOOK DISAP-
PEARS DURING NORMAL USE WITHIN 1
TO 2 WEEKS.
NOISE FROM FAUCET
1) AIR GAP FAUCET
1) NORMAL WITH AIR GAP FAUCET
2) LOCATION OF DRAIN SADDLE
1) RELOCATE THE DRAIN TO HORIZONTAL
3) RESTRICTION IN DRAIN LINE
1) BLOCKAGE SOMETIMES CAUSED BY
DEBRIS FROM GARBAGE DISPOSAL OR
DISHWASHER
UNIT PRODUCES
WATER BUT ONLY
GETTING A SMALL
AMOUNT OUT OF TANK.
1) TANK BALL VALVE IS IN THE CLOSED
POSITION.
1) OPEN THE TANK BALL VALVE.
2) PREFILTERS ARE CLOGGED.
1) CHANGE PREFILTERS.
3) MEMBRANE IS FOULED.
1) CHANGE MEMBRANE.
2) FIND REASON FOR FOULING. TO PRE
-
VENT FUTURE OCCURRENCE.
4) NO AIR PRESSURE IN TANK.
1) CHECK AIR PRESSURE IN TANK. MUST
BE 8-10 PSI WHEN COMPLETELY EMPTY
OF WATER.
2) BLADDER IN TANK IS RUPTURED. TANK
MUST BE REPLACED WITH NEW ONE.
5) CHECK VALVE ON PRODUCT SIDE
NOT HOLDING.
1) REPLACE CHECK VALVE ON UNIT.
SLOW PRODUCTION
1) LOW WATER PRESSURE
1) MAKE SURE PUMP IS WORKING
2) CRIMPS IN TUBING
1) MAKE SURE TUBING IS STRAIGHT
3) CLOGGED PRE-FILTERS
1) REPLACE PRE-FILTERS
4) FOULED MEMBRANE
1) REPLACE MEMBRANE
WATER TASTE OR
SMELL OFFENSIVE
1) POST CARBON IS DEPLETED
1) REPLACE POST CARBON
2) FOULED MEMBRANE
1) CHANGE MEMBRANE.
2) FIND REASON FOR FOULING. TO PRE
-
VENT FUTURE OCCURRENCE.
3) SANITIZER NOT FLUSHED OUT
1) DRAIN STORAGE TANK AND REFILL
OVERNIGHT
NO DRAIN WATER
1) CLOGGED FLOW RESTRICTOR
1) REPLACE FLOW RESTRICTOR
UNIT PRODUCING
WATER TOO RAPIDLY
1) TUBING CONNECTED INCORRECTLY
1) MAKE SURE DRAIN AND PRODUCT LINES
ARE CONNECTED PROPERLY.
2) MEMBRANE FAILURE
1) CHLORINE MAY HAVE PASSED THROUGH
TO MEMBRANE. REPLACE MEMBRANE
AND CHANGE PREFILTERS.
2) MEMBRANE MISHANDLED OR STORED
IMPROPERLY. REPLACE MEMBRANE.
WATER RUNS TO DRAIN
ALL THE TIME
1) AUTO SHUTOFF NOT CLOSING.
1) REPLACE AUTO SHUTOFF.
2) CHECK VALVE ON PRODUCT SIDE
NOT HOLDING
1) REPLACE CHECK VALVE.
LEAKS
1) FITTINGS ARE NOT TIGHTENED
1) TIGHTEN FITTINGS AS NECESSARY
2) MISSING O-RINGS
1) CONTACT LOCAL DEALER
3) MISALIGNMENT OF HOLE IN DRAIN
SADDLE
1) REALIGN DRAIN SADDLE
TROUBLESHOOTING
Your Reverse Osmosis system is a highly sophisticated machine. We strongly recommend using only trained & experienced techni-
cians for installation and troubleshooting. To locate the closest authorised service technician contact your dealer or visit us at www.
waterworldusa.com.
Summary of Contents for new millenium
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