Application-Based Selling
67
December, 2005
Vodavi Telenium
IP
Product Guide
mobility
▪
presence
▪
collaboration
▪
convergence
(The next step is a company tour. Pay careful attention to the following:)
What to watch and listen for. . .
Feature or Activity
Reason
Headsets
Indication of high call volume area.
Indication of employee health issues.
Wireless phones
Need for mobility. Look for current application
or new one if not used.
Overhead paging
Look for current application or new one if not
used. Consider and comment on quality.
Paging through handsets
Look for current application or new one if not
used. Consider and comment on quality.
Old equipment
Might indicate reluctance to spend money on
technology.
New equipment
Might indicate awareness of new technology
and willingness to spend.
Cubicles
Indication of potential telephone users.
Therapeutic chairs
Indication people are seated for long periods of
time and that the company cares.
Telephone lists
Indication of commonly dialed numbers-ask if
speed dials are used and how easy they are to
set up and use.
Maps of territories or customers
Ask what the maps represent and how these
customers/reps are serviced.
Are these remote offices, how are they
connected for voice/data (VoIP).
Listen to the operator
Observe busy times and ask questions about
heavy phone users.
Listen for ringing telephones
Indication of people not being where they are
supposed to be.
Indication of poor or non-existent policy on the
use of voice mail.
Summary of Contents for NomadIP
Page 1: ...P N 3850 00...
Page 2: ......
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Page 7: ...Introduction...
Page 8: ......
Page 14: ...I D...
Page 15: ...TeleniumIP Communications Infrastructure...
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Page 27: ...Applications Showcase...
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Page 57: ...Application Based Selling...
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Page 71: ...The Vodavi Difference...
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Page 77: ...Technical Data...
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Page 87: ...PathFinderIP...
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Page 97: ...Frequently Asked Questions...
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Page 103: ...Appendices...
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