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Virgo VRG14PL, User Manual, Page: 21 / 40

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Virgo VRG14PL User Manual Download Page 21

If the plotter is not correctly connected to the computer, the following errors will be 
displayed at application launch:

Make sure the plotter is switched on and properly connected. In 

case it is turned off, turn the plotter on and then press the button 

2 on the control panel. Wait until the display shows “READY” as 
its status. Then, press retry on the popup window

Ensure the media is loaded properly. Raise the lever on the 
plotter, then press the number 2 on control panel. Wait until the 
display shows “READY” as its status. Then, press retry on the 
popup window.

wrong position

correct position

It is important that the camera is reading the black mark properly.

Look at the camera preview, hold down “BACKWARD MEDIA” or “FORWARD MEDIA” 
arrows to move the web until the black-mark goes in the center position of the blue 
rectangle area.

Cut Files: Adobe Illustrator and/or Corel Draw (save as PDF file).

The artwork file within the cutting shape must include a registration square

black mark having a size of 4x4mm or 2x2mm.

Only the cut lines and black mark (not needed for the blank labels) can be in the 

saved cut file. 

Graphics layers must be deleted or the cut line shapes must be copied in a new file and 

saved instead of hiding or disabling any extra content.

ERROR MESSAGGES

BLACK-MARK DETECTION

CUTTING FILE SPECIFICATIONS

20

Summary of Contents for VRG14PL

Page 1: ...USER MANUAL VRG14PL VRG22PL Desktop label finishing system this product is certified ...

Page 2: ...in case you need to return the material If we receive the system in non original packaging the warranty will be void IMPORTANT The latest version of the VIRGO software is available on our websites www dpr srl it or www dpr llc com section Download ...

Page 3: ...to load the rewinder core holder and set the slitter module How to add or remove blade holder Metal guides alignment Remove unwanted waste from the edge of the roll VIRGO CUTTING MANAGER User interface Advanced options Error Messages Black mark detection Cutting file specifications Black mark position into the cutting file and printed artwork Black mark position in the media How to cut blank label...

Page 4: ... SetupVirgoCM and follow the step by step instructions to complete the installation Please DO NOT connect the Virgo USB to your pc before the installation is complete 2 Click NEXT 3 Click NEXT 4 Click YES 5 In process 3 6 Click NEXT 7 Click FINISH ...

Page 5: ...e right model name of your graphtec DO NOT CONFUSE Graphtec CE6000 WITH Graphtec CE6000Plus Click NEXT 12 Wait until the sign Update for the Graphtec CE6000 driver was completed shows up You may need to restart the computer Click OK The installation is completed A VirgoCM shortcut is displayed on your desktop ...

Page 6: ...menu If the USB dongle is not installed correctly or is unplugged the following error will appear The cutting manager works on windows OS from vista We do not guarantee its functionality on windows XP Cutting files Adobe Illustrator or and Corel Draw save as PDF file Diagram connectors behind the on off panel SYSTEM REQUIREMENTS dongle usb Camera usb plotter usb usb to pc IMPORTANT if your PC has ...

Page 7: ...th 6 HOW TO LOAD AND OPERATE THE LAMINATION MODULE BEFORE STARTING For standard application it is recommend to keep always selected the value 1 increase the clutch force only if it is required higher tension on the media When the clutch is active the green led will be on In the case the lamination is not required keep the clutch disabled The red led will be on Load the media into the nip rollers L...

Page 8: ... system is in error status The error occurs when the media roll lamination roll or both are not loaded broken or simply they are run out To clear the error it is just necessary to restart the module pushing On Off Button 7 When both LEDs are off the manual media feeding is active It operates keeping pushed Forward Media button While using the knob please adjust the pressure on the rollers in order...

Page 9: ...be adjusted to prevent the media from shifting Put the lever located in the rear of the plotter in the down position Pull the media through the plotter keeping the media edge in contact with the alignment points Set both pinch rollers at about 2mm from the media edge 8 WHEN TO ADJUST THE CLUTCH HOW TO LOAD THE LAMINATED MEDIA INTO THE PLOTTER While holding the media in the aligned position with on...

Page 10: ...crease the cutter pressure value in the cut force box If label doesn t detach increase the cutter pressure value in the cut force box 7 Make sure label is aligned with the cut Through X and Y values in the software adjust offsets if cut doesn t match label HOW TO RUN THE CUT TEST AND START A JOB move down the cutting file move to the right the cutting file move up the cutting file move to the left...

Page 11: ...ntil the media roll is empty 7 Click START 10 WARNING Before starting a job always remove the waste media from the matrix remover core Tape the matrix securely onto the cardboard core System operating issues may occur if the above suggestions are not followed HOW TO LOAD THE MATRIX REMOVER CORE HOLDER 1 Load empty cardboard core s and tighten the core holder then place the motorized core holder in...

Page 12: ...rollers and attach the labels to the core using a waste label HOW TO LOAD THE REWINDER CORE HOLDER AND SET THE SLITTER MODULE 11 OPEN CLOSE B C A A B C Slitter module has 3 positions Upper position A the blades are lifted to allow the media loading Middle position B align the blades with the edges and the center of the labels tighten the thumb screw once the blade is in position Lower position C t...

Page 13: ...ke sure the tension on all rolls is even and attach each label to the core using a waste label or tape 6 Turn the Matrix Remover module ON Press Resume to continue 12 Remove the iron bar by unscrewing the black thumb screw 1 Slide the blade holder on or off Replace the slide iron bar and rescrew the thumb screw 2 HOW TO ADD OR REMOVE A BLADE HOLDER ...

Page 14: ...after choosing desired width B Knob to increase or decrease the cutting force A B Tighten knob A to secure the position after choosing desired width Use knob B to increase or decrease the cutting force on the support Clockwise Increases the cutting force Counterclockwise Decreases the cutting force If done correctly you should achieve the results displayed in the photos WARNING The cutting force o...

Page 15: ...Virgo cutting manager VIRGO CM USER INTERFACE 14 1 17 16 2 15 6 7 8 14 10 9 12 3 13 4 5 11 20 18 19 2 ...

Page 16: ...s in label cutting are from 7 to 9 13 To set the cutting speed Its value can be from 50 to 600 The most common value in label cutting is 600 If you have a cutting force major than 9 you may need to decrease the cutting speed to have a proper precision 14 Flag to determined number of copies to cut during a cutting job launched with the Start button otherwise the plotter will continue and stop at th...

Page 17: ... sensors is checked when the material ends the software stops the cut and will give you an alert 4 Approximation of the cut curves 5 If cut sorting is enabled the software will automatically select the order of the cut of all the shapes on the file Otherwise the cut will follow the pdf layers order 6 When you print your rolls sometimes you may have distortion on your output In that case even with ...

Page 18: ... CUTTING DIRECTION CUTTING DIRECTION 17 STEP 1 VERIFY THE CORRESPONDENCE OF THE CUT WITH THE PRINT STEP 2 AT THE POINT INDICATED ADJUST OFFSET TO ALIGN THE CUT WITH THE PRINT STEP 3 INCREASE OR DECREASE THE STRETCH PARAMETER X ...

Page 19: ...r end later You can anticipate or delay the end of the cut up to 0 9mm for each one 18 Y axis cutting direction CUTTING DIRECTION TTING ECTION STEP 1 VERIFY THE CORRESPONDENCE OF THE CUT WITH THE PRINT STEP 2 AT THE POINT INDICATED ADJUST OFFSET TO ALIGN THE CUT WITH THE PRINT STEP 3 INCREASE OR DECREASE THE COMPRESSION PARAMETER Y ...

Page 20: ...the blank mode is disabled X and Y change the area top right origin point X will move the area along the vertical axis while Y on the horizontal Height and width change the area dimensions X must value at least 80 and Y 10 In case the sum of X and height is more than 560 or the sum of Y and width is more than 470 the area will not be built and the software will report that the parameters are not v...

Page 21: ...wrong position correct position It is important that the camera is reading the black mark properly Look at the camera preview hold down BACKWARD MEDIA or FORWARD MEDIA arrows to move the web until the black mark goes in the center position of the blue rectangle area Cut Files Adobe Illustrator and or Corel Draw save as PDF file The artwork file within the cutting shape must include a registration ...

Page 22: ...ITION INTO THE CUTTING FILE AND PRINTED ARTWORK The cutting shape must be 100 black otherwise in case of dashed lines it must be a 100 magenta normal line and have a thickness of 1 pt The black mark MUST ALWAYS be the object placed in the lower left corner of any layout file The Virgo Cutting Manager VIRGO CM work with the VECTOR PDF FILE You can create this file with Adobe Illustrator or Corel Dr...

Page 23: ... registration mark into the software 2 Select the blank label feature from the software and enter the number of copies that you wish to cut 3 Click Start HOW TO CUT BLANK LABELS WARNING Please note that enabling the blank label feature will disable both the cut test and Y offset adjustment The diecut shape must be attached to the bottom edge of the fi le The distance you leave will automatically b...

Page 24: ...RE 3 When the display shows DEFAULT SETTING press button 1 4 Press button 1 HOW TO RESTORE PLOTTER SETTINGS 1 Turn off the plotter 2 Turn on the plotter while keeping pusched the UP arrow on the panel 5 Press button 1 6 In process 7 When the display shows SET DEFAULT COMPLETE turn off the plotter 8 Turn on the plotter and Choose the language and press enter 23 ...

Page 25: ...on 1 and then enter 10 Press button 2 11 Wait until on the display appears READY 12 Go to I F press up arrow key 24 13 Go to command press 1 14 Select GPGL press 1 then enter 16 Restore plotter then press button 2 15 Press PAUSE MENU ...

Page 26: ...eed can be set within the range of 50 to 600 WHEN AND HOW TO REDUCE THE PLOTTER FEEDING SPEED 17 Wait until on the display appears READY 18 Open the Cutting manager and click on Advanced and then select Init cutter Click YES to confirm 19 Wait until Init cutter completed will be shown in the status bar Plotter display will show LABEL MEDIA as status 25 ...

Page 27: ...ashed 3 times and an acoustic beep signal will have been issued 4 The ultrasonic sensor has been calibrated and ready to be operative WASTE MATRIX FINISHED ROLL LAMINATION ROLL PRINTED ROLL WASTE REMOVING REWINDING MODULE 1 Keeping ON the main power ON OFF red switch Turn OFF the module both leds are off 1 Raise up the tension arm up to the desired position generally it is in the middle of the ran...

Page 28: ...MODULES SPEED ROTATION LAMINATING UNWINDING MODULE WASTE REMOVING REWINDING MODULE ULTRASONIC TENSION CONTROLLER ULTRASONIC TENSION CONTROLLER 27 ...

Page 29: ...blade Plunger cap blue Hole Adjust the blade length by turning the blade length adjustment knob Turn the knob in direction A to extend the blade or in direction B to retract the blade When the knob is turned by one scale unit the blade moves approximately 0 1 mm One full turn of the knob moves the blade approximately 0 5 mm WARNING It may result in damaging the cutter blade or the cutting mat if t...

Page 30: ...the screw When removing the tool turn it counterclockwise to remove the tool Removing the tool Bracket to hold tool Tool holder Tool holder Bracket to hold tool TOP Bracket to hold tool Flange Tool holder Tool holder 1 Backward Half cutting Plotting Pen Tool holder 2 Forward Using cutting SUPPLEMENT When using with half cutting and plotter pen set the seal in Tool Holder 1 backward and when using ...

Page 31: ...e hole provided in the plunger cap 5 With the blade inserted into the plunger cap screw on the plunger from above 6 Fix the plunger cap by turning it clockwise HOW TO REPLACE THE KNIFE See page 24 for the structure of the cutter plunger ATTENTION In order to preserve the lifespan of the plotter knife and not to wear it out quickly make sure to properly calibrate the knife exposure and cut force de...

Page 32: ... adhesives left on the cutting base Please clean the cutting mat base before installing the cutting mat Installing the cutting mat with the remaining adhesive may affect cut quality 2 Installing the cutting mat Fit the cutting mat with the front cutting base grooves fig 3 and attach it from the location shown by the arrow A fig 1 while peeling off the release paper CAUTION Please turn off the powe...

Page 33: ...Y OF OUR VIRGO UNITS PLEASE FOLLOW TROUBLESHOOTING STEPS BELOW Yellow and Green LED s simultaneously on lamination control board Applies to all Virgo models The media sensor is used to detect the presence of the media The LED on this sensor should always be ON after the media has been loaded properly through all the guides this would also indicate that the sensor is in good working condition Thing...

Page 34: ... when the lamination roll is detected and turn ON when lamination roll has run out Lamination Sensor Problem If the media is not aligned properly after running a couple of jobs Cause This problem occurs for a couple of reasons The primary reason would be that the tension force on the on the rubber roller assembly media core and the lamination core If using lamination are all out of sync and needs ...

Page 35: ... cut force in Virgo CM while decreasing the blade exposure until the unit provides satisfactory results or you can also decrease the cut force and increase the blade exposure until it produces a perfect cut Adjust both accordingly until the correct cut setting has been achieved If the plotter is cutting through the media this can be fixed by decreasing both the cut force and blade exposure to fact...

Page 36: ...h rollers are not aligned properly with the plotter s grips 35 the arrows points labeled on the front and back of the plotter the plotter s camera is not positioned correctly and the plotter s camera is picking up too much exposure from the sunlight or another light source Fix To fix this before you start any job in Virgo CM be sure to always do the following check and make sure the media has a bl...

Page 37: ...eck it Proceed with cutting Problem Yellow and Green light simultaneously on lamination control board 36 Cause You launched the Cutting Manager while the plotter s lever was down Fix Rise the lever on the plotter than press the button 2 on control panel and wait until the display will show READY as status Then press retry on the popup window Error load the media Cause the software has been opened ...

Page 38: ... off or not properly connected Fix Make sure the plotter is turned on and properly connected In case it is turned off please turn the plotter on and than press the button 2 on control panel and wait until the display will show READY as status Then press retry on the popup window Error plotter not found Cause You will get this error when you try to open the last job when you run Cutting Manager for...

Page 39: ...ens when the media has been just loaded Fix Move to the next black mark If it is not enough forward until you have reached Y coordinate value major than 0 Please forward the media to the next black mark Cause The starting Y position of the cut is a negative value you can see coordinates on plotter s display when you move the media with arrows This error might happens when the media has been just l...

Page 40: ...or a remote disk This may create issues sometimes The file is not properly built Fix Add the cutting manager to your antivirus s whitelist Move your file to your computer The cutting file must contain only The contours lines The Black Mark in case of Black Mark mode cutting Error after opening a pdf file ...

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