V3.3.3
10
After you have activated call forwarding from the Management Console, the number is saved in the
modem and diversions can also be turned on or off from your telephone handset. Use the following
sequences to activate or deactivate call forwarding from your phone:
CALL FORWARDING TYPE
ACTION
CODE
All calls
Activate to registered number
*21#
Deactivate
#21#
No answer
Activate to registered number
*61#
Deactivate
#61#
Unreachable
Activate to registered number
*62#
Deactivate
#62#
Busy
Activate to registered number
*67#
Deactivate
#67#
All types
Deactivate
#002#
When activating or deactivating using the telephone handset, 2 short beeps will indicate a successful
change, or 3 short beeps will indicate that there has been a problem and no change has been made.
After the beeps the dial tone will return as normal.
By default, voicemail is already set up on your Virgin Broadband service. If you activate
an alternative diversion and you wish to reactivate voicemail, simply enter 212 as the
diversion number.
CALL WAITING
This screen will allow you to activate and deactivate your Call Waiting.
CALLER ID
This area will allow you to change your Caller ID features
• Incoming Identifi cation
- Click Activate to show the phone number of the person calling you
(they need to have caller ID enabled).
• Outgoing Identifi cation
- Click Activate to show your phone number to the person you are calling.
