71
VK2-600PTZ User manual
Appendix B
— Troubleshooting
If problems occur, verify the installation of the camera with the instructions in this manual and
with other operating equipment. Isolate the problem to the specific piece of equipment in the
system and refer to the equipment manual for further information.
Problem
Possible Solution
No video.
Verify that power is connected to all pieces of
equipment in the system.
Verify that the power switches are in the ON position.
Check the video connections.
Poor video quality.
Check that the BNC connectors are inserted properly.
Check the voltage level of VK2-600PTZ.
Cable for video is shielded.
Dome cameras lose their positions.
Reset the cameras using the Dome configuration
menus.
Check that VK2-600PTZ are inserted properly in the
base.
Check the voltage level of VK2-600PTZ.
Camera number does not match the
multiplexer number.
Check the camera ID and insert the BNC cable into
the proper input of the multiplexer.
Frame rate decrease.
Change current value more lower resolution,
compression rate and frame rate.
A connection is cut-off at short
intervals.
Check network traffic and contact with network
administrator.
Appendix C
— Glossary
Alarm Action
The assigned responses for VK2-600PTZ when input change from normal to abnormal states.
The dome may run a Preset, Pattern, or have no assigned action for 1 dome input. The dome
may also send alarm state to the host controller for processing. See also Input Alarm and Normal
Input State.
Area
Programmed start and end points of the dome's field of view around its pan axis.
Each area is a part of a circular viewing area that extends around the dome. The areas can be
different sizes. Up to 8 areas can be programmed for the dome.
