Troubleshooting
©2010 Viking Preferred Service
15
Symptom
Possible Cause
Corrective Action
Blower motor inoperable
Open blower motor
Replace blower motor
Oven sensor out of calibration
Replace oven sensor
Open relay K8 or K9
Replace control board
Open control board
Replace control board
Defective oven wiring (shorted,
open, or burned)
Repair or replace defective wiring
Range will not function
Range is not connected to electrical
power
Have electrician check power circuit
breaker, wiring, and fuses
Oven does not operate in self-clean
Door is not shut tight enough for
automatic door latch to lock
Check for obstructions, close door
Oven is not clean after self-clean
cycle
Temperature control knob not ro-
tated all the way past clean until it
stops
Check knob position
Broil does not work
Temperature control knob is rotated
too far past broil position
Check knob position
Door will not open
Oven is still in self-clean mode
If oven is hot, door latch will release
when safe temperature is reached
Oven light will not work
Light bulb is burned out.
Replace bulb
Range is not connected to power
Check power source
Igniters will not work
Circuit is tripped
Check power source
Fuse is blown
Check power source
Range is not connected to power
Check power source
Igniters sparking but no
fl
ame
ignition
Gas supply valve is in “OFF” position Turn gas on
Gas supply is interrupted
Check regulator
Igniters sparking continuously after
fl
ame ignition
Power supply is not grounded
Check grounding
Power supply polarity is reversed
Check power source
Igniters are wet or dirty
Clean igniters
Burner ignites, but
fl
ame is large,
distorted, or yellow
Burner ports are clogged
Clean burner head
Unit is being operated on wrong type
of gas
Check gas type