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16
Instructions for product liquidation after the lapse of its service life
VIADRUS a.s. is a contractual partner of company EKO
–KOM a.s. with the client number F00120649.
The packages comply with ČSN EN 13427.
We recommend liquidating separate parts of the boiler as followed:
-
heat-exchanger (grey iron)
– by means of a company acting in collection and liquidation of waists
-
pipeline distributions, cladding
– by means of a company acting in collection and liquidation of waists
-
other metal parts
– by means of a company acting in collection and liquidation of waists
-
gas, armatures, deaerating device
– by means of a company acting in collection and liquidation of waists (as non-ferrous metal)
-
insulating material
– to usual waste
We recommend liquidating packages by the following method:
- plastic film, cardboard cover
– please use salvage points
- metal tightening tapes
– please use salvage points
-
wooden basement, it serves for one use, and it cannot be further used as a product. Its liquidation is a subject of the law 477/ 2001 Sb. and
185/2001 Sb., subsequently amended.
On loss of useful features of the product, you can use backward withdrawal of the product (if implemented), in case of a declaration
of the producer that this is a waist; manipulation with this waist is to be according to the valid legislation of a corresponding country.
17
Warranty and responsibility for defects
VIADRUS a.s. provides a basic warranty period for the boiler for 24 months from the sale date, but not longer than 30 months from
the dispatch date from VIADRUS a.s.
The condition for warranty validity is observance of instructions for mounting, mainly:
Connections according to the schemes of the manufacturer by a professional supplier or mounting company with a valid mounting
certificate.
Commissioning of the product by a service company with a valid service certificate.
Observation of instructions specified in the Operation and installation manual of the boiler.
Performance of regular inspections, given by the manufacturer, by a service company with a valid service certificate.
The use of original spare parts delivered by the manufacturer.
Sending information to the manufacturer on commissioning of the boiler (to be sent by the end user - consumer). Mainly, it is necessary
to specify when and by who commissioned the boiler and specify the precise address of the boiler operator.
VIADRUS a.s. provides an extended warranty period for the boiler drum of the boiler for 60 months from the sale date, but not longer
than 66 months from the dispatch date from VIADRUS a.s.
The conditions for recognition of the extended warranty period are as follows:
Observance of conditions for recognition of the basic warranty period.
Sending information to the manufacturer on commissioning of the boiler (to be sent by a service company).
Performance of regular service inspections in a range prescribed by the manufacturer by a service company with a valid service
certificate.
In case of a reclaim of the cladding, the customer is obliged to present the package sheet of the boiler cladding. It is placed on the
cardboard box in which the cladding is transported.
The user is obliged to put a professional contractual service accredited by VIADRUS a.s., the boiler manufacturer in trust with defects
elimination, otherwise the boiler proper function
isn’t guaranteed. After its filling-up, the "Certificate of boiler quality and
completeness" serves as a "Warranty certificate".
The user is obliged to perform boiler's regular maintenance.
Each announcement of faults has to be carried out immediately after their location always in a written form. and by phone agreement.
In case of violation of the mentioned instructions, the warranty provided by the manufacturer is not admitted.
The manufacturer reserves the right for a change performed within an innovation of the product, which doesn't need to be included
in this manual.
The manufacturer holds no responsibility for possible damages unless the product is being used in accordance with the conditions
specified in these service instructions.
The warranty
doesn’t relate to:
-
defects caused by a wrong mounting and incorrect operation of the product and defects caused by incorrect maintenance
–
see
chapter
No. 13;
-
damage and losses occurred as a result of non-observance of water quality in the heating system - see chapter 9.1 and 10.2,
or
due to using anti-freeze liquids;
-
damage of the product during transportation or other mechanical damage;
-
defects caused by insufficient storage;
-
defects occurred due to nonobservance of instructions specified in this manual;
-
defects caused by a natural disaster or a force majeure event.
The manufacturer provides a warranty for the product for the period of and under conditions specified in the warranty certificate. The
warranty certificate is an integral part of delivery and its validity is conditioned by full and readable filling of all data.
