Vertical WAVE IP 2500 Hardware Reference Manual Download

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Trace log

Appendix A: Fault Monitor Module and Trace Log

Wave Server Hardware Reference Guide

Trace log messages consist of the following information:

•

A date formatted as

00-00-00 indicates messages originating from the FM.

•

A date formatted as

00/00/00 indicates messages originating from the VAM.

•

Date column

•

Time column

•

System module or component name

•

Message text

Figure A-7

Fault Monitor Module trace log messages

Indicator

list 'cli m','cli b','cli l' (main, bluescreen, last4K)?

08-16-2008 13:47:36.306 00134^0400 VNI FMM TraceLog - Power-up

08-16-2008 13:47:36.308 00134^0400 VNI FMM TraceLog - Startup watchdog set to 15 minutes

08-16-2008 13:47:36.309 00134^0400 Version: 0.1 FMM application for RSC4 Aug 3

2008 15:09:10

08-16-2008 13:47:36.311 00134^0400 show_boot_reason: Warm boot

08-16-2008 13:47:36.469 00147^1005 FMMWatchdogProcess Succeeded in starting hardware watchdog 30 seconds

08-16-2008 13:47:47.590 00179^4412 DoCmdKeepAlive - fmmWdogState changed to Running

08-16-2008 13:48:08.080 00179^4412 FMMProcessIncomingQ command: CMD_WDOG_ENAB len 3 0x9c from: FMM
3 2 ff ff ff ff ff

08-16-2008 13:48:08.907 00179^4412 FMMProcessIncomingQ command: CMD_STARTUP len

76 0xc0 from: FMM 81 ff ff 4c 0 0 0

08-16-2008 13:48:08.918 00179^4412 VNI FMM TraceLog - Former time.

08-16-2008 13:48:08.921 00179^4412 VNI FMM TraceLog - New time set

08-16-2008 13:49:18.069 00179^4412 VNI FMM TraceLog - Failsafe relays are now disabled.(default)

08/16/2008 13:49:28.040 Minor cm Duplicate streamChan from database (00031000 & 00131000)

08/16/2008 15:46:49.555 Major LowLvl A temperature sensor exceeds acceptable

range - Sensor: Board primary, Measured: 51 C

08/17/2008 00:00:00.766 Minor TRACE Could not retrieve serial number from registry for CDR record.

Release 2.0 Service Pack 1

April 2011

Summary of Contents for WAVE IP 2500

Page 1: ...Wave IP 2 0 SP1 Wave Server Hardware Reference Guide Release 2 0 Service Pack 1 April 2011 ...

Page 2: ...NTY Vertical Communications Inc makes no representation or warranties with respect to the accuracy or completeness of the content of this publication and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose and shall not be liable for any loss of profit or any other commercial damage including but not limited to special incidental or consequential TR...

Page 3: ...n use Expansion Units EXUs to support more analog trunks and or analog stations than can be supported by analog cards or modules 9 2 14 2 Clarified usage of USB1 and USB2 ports on the ISC1 Wave IP 2500 Server only 12 13 Clarified usage of ENET1 and ENET2 ports on the ISC1 Wave IP 2500 Server only 12 14 Added section describing the 2 configurations supported by the 8 8 Port Analog Universal Module ...

Page 4: ...he 1 port T1 PRI module with serial interface VW 1T1S M which has been discontinued 15 1 The new 24 Port Digital Station Module VWU 24DS2 M is compatible with both Wave Server models This new module replaces the 24 Port Digital Station Module VW 24DS2 M for the Wave IP 2500 and the 24 Port Digital Station Module VW5 24DS2 M for the Wave IP 500 both of which have been discontinued 17 1 All Wave IP ...

Page 5: ...ference Guide 18 1 11 08 Added E1 EuroISDN primarily to Chapter 15 but also to various other places in the Guide 15 1 Multiple changes to Appendix A Appendix E is revised to show updated ISC1 LED indications E 1 1 0 SP2 01 08 Chapter 16 has been added to cover the digital card modules that support Vertical Vodavi and Edge 700 phones 17 1 1 0 SP1 12 07 Release identifier has been modified on the Ti...

Page 6: ...Release 2 0 Service Pack 1 April 2011 ...

Page 7: ... Commission FCC statement 1 5 Underwriter s Laboratory UL and Canadian Underwriter s Laboratory CUL 1 8 Industry Canada 1 9 Chapter 2 Overview of the Wave IP 2500 Chassis and Components System summary 2 2 Minimum configuration 2 3 Redundancy 2 3 Fault monitoring 2 3 Adding capacity 2 3 Reconfiguring the system 2 4 Technical specifications 2 4 Physical specifications Wave IP 2500 Server 2 4 Cards a...

Page 8: ...ave Expansion Cards and Modules Required tools 4 2 Identifying cards and modules 4 2 Removing a card or module 4 3 Installing a card or module 4 4 Cable connections 4 5 Connecting cables 4 6 Installation verification 4 9 Reconfiguring the Wave system 4 9 Card and module troubleshooting 4 10 Card or module does not slide in properly 4 10 LEDs do not light correctly 4 10 Chapter 5 Expansion Units Wa...

Page 9: ...ation Module and 24 Port Digital Station Card for Edge 100 Comdial Phones Functional description 8 2 Physical description 8 2 Ports 8 3 Indicators 8 3 Technical specifications 8 4 General specifications 8 4 Physical specifications 8 4 Electrical specifications 8 4 Telephone compatibility 8 4 Telephony port specifications 8 5 RJ 21X port specifications for 24 Port Digital Station Card 8 5 RJ 21X po...

Page 10: ...scription 10 2 Physical description 10 2 Ports 10 3 Indicators 10 3 Cable connections 10 3 Removing and installing a VAM 10 4 Chapter 11 Module Conversion Kit Wave IP 2500 only Functional description 11 2 Physical description 11 2 Assembly 11 2 Chapter 12 Integrated Services Card 1 Wave IP 2500 only Functional description 12 2 Physical description 12 2 Available ports 12 3 Digital Signal Processin...

Page 11: ...00Base T Ethernet port specifications 12 12 Audio port specifications 12 12 Ports 12 13 Telephony ports 12 13 Ethernet network ports 12 13 Audio ports 12 13 USB ports 12 13 Pre charge port 12 14 Cable connections 12 14 10 100Base T Ethernet switched connections 12 14 Telephony connections 12 14 Audio connections 12 14 Chapter 13 8 Port Analog Trunk Module Functional description 13 2 Physical descr...

Page 12: ...lity 14 5 Port specifications when configured as analog stations 14 5 RJ 21X port specifications 14 6 Cable connections 14 7 Chapter 15 1 Port T1 PRI and 1 Port E1 EuroISDN Modules Functional description 15 2 1 Port T1 PRI or E1 EuroISDN Module with Serial Interface 15 2 1 Port T1 PRI Module 15 2 Physical description 15 3 Ports 15 3 Indicators 15 4 Status indicators 15 4 Alarm indicators 15 5 Tech...

Page 13: ... 5 Cable connections 16 5 Chapter 17 12 Port 24 Port Digital Station Modules and 48 Port Digital Station Card for Edge 700 Vodavi phones Functional description 17 2 Physical description 17 2 Ports 17 3 Indicators 17 3 Technical specifications 17 4 General specifications 17 4 Physical specifications 17 4 Electrical specifications 17 4 Telephone compatibility 17 5 Telephony port specifications 17 5 ...

Page 14: ...18 5 Supported expansion modules 18 6 Status indicators 18 7 Module Riser 18 8 Power supply 18 8 External power supply for digital phones 18 9 Vertical Applications Module VAM 18 9 Integrated Services Card 2 ISC2 18 9 Digital Signal Processing 18 9 Power On Off Button 18 10 Reset button 18 10 Fault Monitor Module 18 11 Modem 18 12 Power failover support 18 12 Alarm relay 18 12 System ports on the ...

Page 15: ...Monitor Module A 7 S Status A 7 L List trace log A 8 W Watchdog timer A 8 C Clear trace log A 9 Trace log A 9 Viewing the Fault Monitor Module trace log A 9 Appendix B Connecting Audio Devices Music on hold systems B 1 Input audio B 2 Public Address systems B 3 Output audio B 4 Installation B 4 Recommendations B 5 Appendix C Uninterruptible Power Supply Specifications Appendix D Environmental Spec...

Page 16: ...n E 8 Software Updates E 9 Firmware Flashing Progress Bar E 9 System Upgrade Status E 11 Wave System Recovery Progress Bar E 11 Resetting Factory Default IP Settings E 13 General Role of the Card LEDs E 14 Error Conditions E 16 Early Boot Progress Errors E 17 Lost Heartbeat Errors E 19 VAM Errors E 21 Index Release 2 0 Service Pack 1 April 2011 ...

Page 17: ...ference Guide This guide provides detailed technical information about the Wave IP 2500 and Wave IP 500 Servers and available expansion options Getting the most out of this guide 1 2 Related reading 1 3 Support services 1 4 Web site 1 4 System security 1 5 Compliance statements 1 5 Release 2 0 Service Pack 1 April 2011 ...

Page 18: ...provides information about using the Fault Monitor Module FMM to select error reporting options and view the system trace log on the Wave Server Acronyms definitions of selected terms Check Disk This is the Win32 based user mode command line program that can be invoked manually to verify and optionally repair a file system at runtime iCom This is a Vertical Engineering term used to refer to the TC...

Page 19: ...one after your Wave system is up and running The third and fourth parts Key Wave Concepts and Reference provide information about telephony and data concepts as they relate to the Wave system Wave Server Installation Guide Installation Guide This guide provides detailed instructions for physically installing a Wave system and performing initial system configuration Wave ISM System Recovery Guide S...

Page 20: ... telephones Wave Voice Mail Quick Reference Guide This guide provides an action map for using Wave Voice Mail features such as retrieving messages forwarding messages replying to messages and changing passwords Support services Vertical has worked diligently to produce the highest quality communications system possible In the course of installing or customizing a system however customers may requi...

Page 21: ... FCC regulations Please read these statements carefully before installing your system FCC Part 15 This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expres...

Page 22: ...dvance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance ...

Page 23: ... 2500 6F USA 33307 PF E 0 9 Wave IP 500 6F JUSA 33307 PF E 0 9 Model Name Facility Interface Code REN or Service Order Code Jack Type VWU 8AT M 02LS2 0 2B RJ 21X VWU 8AT M 02GS2 0 2B RJ 21X VW IS1 C 02LS2 0 2B RJ 21X VW5 IS2 C 02LS2 0 2B RJ 11X VWU 1T1S M VW5 T1 M 04DU9 BN 6 0Y RJ 48C VWU 1T1S M VW5 T1 M 04DU9 DN 6 0Y RJ 48C VWU 1T1S M VW5 T1 M 04DU9 1KN 6 0Y RJ 48C VWU 1T1S M VW5 T1 M 04DU9 1SN 6...

Page 24: ...er Premise Equipment CPE user The equipment returns answer supervision on all DID calls forwarded to the PSTN Permissible exceptions are A call is unanswered A busy tone is received A reorder tone is received Underwriter s Laboratory UL and Canadian Underwriter s Laboratory CUL This equipment complies with UL 60950 1 First Edition and CSA C22 2 No 60950 1 First Edition The equipment has been Safet...

Page 25: ...event degradation of service in certain situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user disconnect the equipment Users should ensure for their own protection that the electrical groun...

Page 26: ...Release 2 0 Service Pack 1 April 2011 ...

Page 27: ...r describes the chassis and hardware components that make up the Wave IP 2500 Server Note See Chapter 18 for similar information about the chassis and hardware components on the Wave IP 500 Server System summary 2 2 Technical specifications 2 4 Cards and modules 2 4 Status indicators 2 7 Backplane 2 8 System ports on the ISC1 2 8 Power supply 2 9 Fans 2 9 Release 2 0 Service Pack 1 April 2011 ...

Page 28: ... FXO trunk ports first four pairs on a shared RJ 21X connector 4 analog FXS station ports last four pairs on a shared RJ 21X connector 2 10 100 Mbps Ethernet ports ports are mirrored and are not separately addressable 2 partial width slots that can accommodate 2 expansion modules 2 full width universal slots that can accommodate 2 expansion cards or modules 1 USB device port 1 USB host port RJ 21X...

Page 29: ... on the ISC1 and receives system error trace messages and stores them in memory As soon as the Wave Server is powered on the Fault Monitor Module starts monitoring the status of the Microsoft Windows Server operating system the power supply status the ISC1temperature and the Power on Shutdown button You can configure the Fault Monitor Module to dial a pager number that notifies the system administ...

Page 30: ... Wave systems are custom configured to meet or exceed customer communication requirements Capacity and features are provided by a combination of specialized communication cards and modules shipped with all of the components required to meet customer configuration requirements Cards and modules are field installable Expansion cards and modules The Wave IP 2500 Server supports two kinds of expansion...

Page 31: ...Station Module VW 12DS2 M Supports 12 digital station ports for Edge or Vodavi phones See Chapter 17 24 Port Digital Station Module VWU 24DS2 M Supports 24 digital station ports for Edge or Vodavi phones See Chapter 17 1 Port T1 PRI Module with Serial Interface VWU 1T1S M Supports a single T1 PRI or CAS signaling digital trunk It features an integrated CSU DSU and allows shared data and voice serv...

Page 32: ...4 analog FXS station ports See Chapter 9 24 Port Digital Station Card VW 24DS C Supports 24 digital station ports See Chapter 8 48 Port Digital Station Card VW 48DS2 C Supports 48 digital station ports See Chapter 17 Expansion Units EXUs Up to 4 modular EXUs can be mounted on top of the Wave IP 2500 Server base unit Each EXU provides 2 universal slots that can each support one module or card A ful...

Page 33: ...r on the top is a green LED The indicator on the bottom is a red LED The combined states of the LEDs and their meanings are shown in Table 2 1 See Card and module troubleshooting on page E 10 for possible solutions Table 2 1 Status indicators Wave IP 2500 Server Ready LED Green Error LED Red Status ON OFF The card or module is operational OFF ON Initial state when power is turned on Software on ho...

Page 34: ... backplane is mounted inside the chassis The power supply provides power to the backplane The backplane provides power and signal connections to the rest of the system The Backplane Terminator Board is a field replaceable unit See page 6 6 for more information System ports on the ISC1 Power on Shutdown button Reset button recessed RJ 21X connector J1 Card Status USB Ports ENET1 Port ENET2 Port Aud...

Page 35: ...Wave can also integrate with 3rd party UPS software to provide graceful shutdown of the system via network or USB signalling A UPS is not provided by Vertical but can be purchased from a third party source For information about recommended UPS specifications refer to Appendix C Uninterruptible Power Supply Specifications Fans The two Wave IP 2500 Server fans are located at the back of the chassis ...

Page 36: ...Release 2 0 Service Pack 1 April 2011 ...

Page 37: ...ng power and those activities that you can perform only after the chassis is completely without power It also lists the safety precautions to take when working around the chassis and procedures for powering the chassis on or off Theory of operation 3 2 Safety guidelines for servicing the Wave Server 3 3 Local power on shutdown 3 4 Remote restart 3 6 Reset button 3 6 Release 2 0 Service Pack 1 Apri...

Page 38: ...he power is on Plugging in additional cables to the digital station card analog station card analog DID trunk module analog trunk module analog universal module and T1 E1 modules for ports that have already been configured Caution Do not install or replace cards or modules while the Wave Server is powered on For information about replacing a nonoperational power supply refer to Chapter 6 Field Rep...

Page 39: ... rests on the cables and that the cables are located where they cannot be stepped on Do not place any food or drink on the chassis Do not push any objects into the slots or other openings Use correct tools and antistatic grounding devices Never touch bare conductors of cables that connect to the RJ 21X connectors located on the ISC1 digital station card analog station card analog DID trunk module ...

Page 40: ...on located on the front of the ISC1 ISC2 as shown in Figure 3 1 and Figure 18 1 Figure 3 1 Shutdown and Reset buttons When the Shutdown button is pressed and held for at least 4 seconds the system automatically performs the following tasks Terminates all telephony and data connections Shuts down the Wave system allowing data to be saved first Turns off power to the power supply in the chassis Caut...

Page 41: ... as shown in Figure 3 2 similar positioning on the Wave IP 500 Caution Cards and modules are not hot swappable You must shut down the system and turn off the power to the Wave Server chassis before removing any cards or modules to avoid possible damage to yourself the chassis or the cards and modules Warning Severe injury to yourself as well as damage to the equipment can result if work is perform...

Page 42: ...nly 1 Make sure that the Power rocker switch is in the OFF position 2 Connect the power cord 3 Turn the Power rocker switch to the ON position 4 Verify that all cards and modules are operational by noting the status of the LEDs as described in Status indicators on page E 7 Remote restart Refer to the Wave Global Administrator Guide for instructions on how to restart the Wave Server remotely via th...

Page 43: ...the Shutdown button does not shut down the system Pressing the Reset button can result in a loss of data Note The Reset button is recessed and must be activated with a pen tip or other small tool The Reset button as shown in Figure 3 1 and Figure 18 1 is located on the front of the Wave Server chassis Release 2 0 Service Pack 1 April 2011 ...

Page 44: ...Release 2 0 Service Pack 1 April 2011 ...

Page 45: ... the Wave system may perform the procedures described in this chapter Warning Before performing any of the procedures described in this chapter be sure to read and follow all guidelines in Safety guidelines for servicing the Wave Server on page 3 Required tools 4 2 Identifying cards and modules 4 2 Removing a card or module 4 3 Installing a card or module 4 4 Cable connections 4 5 Installation ver...

Page 46: ...ave components the large printed circuit boards are called cards and the smaller printed circuit boards are called modules An example of a card and a module is shown in Figure 4 1 Figure 4 1 Wave card and module You can install additional cards or modules in the Wave Server chassis to increase capacity or to provide new features as long as there are slots available and the new configuration does n...

Page 47: ...le if it is nonoperational or if you are reconfiguring your system Warning Even low voltages can cause injury or shock Remove all cables connected to the module or card and avoid touching any exposed connectors Caution Shut down the system and remove all the power cables before proceeding To remove a card or a module from the Wave Server chassis 1 Disconnect any cables attached to the card or modu...

Page 48: ...id having to reconfigure the new card or module To remove a blank faceplate 1 Verify that the appropriate type of slot is available for the card or module you are installing 2 Using a 1 Phillips screwdriver loosen the retaining screws from the right and left of the blank faceplate Both retaining screws must be loosened before you can remove the blank faceplate 3 Pull the blank faceplate out of the...

Page 49: ... screws until snug Caution The screws can be damaged if overtightened 5 If you need to install additional cards or modules repeat steps 1 through 4 Hint When replacing a card or a module install the replacement card or module in the same slot where the original card or module resided to avoid having to reconfigure the new card or module If you want to verify that the card or module is installed co...

Page 50: ...ods by bale clips that are on the board to a slot on the cable housing or by screws The 90 version can be attached on one side with a screw but the other side can t be secured with either a bale clip or a screw On that side use a tie down on the board to secure the cable to the board with a tie wrap 24 port Digital Station Module VWU 24DS2 M 1 24 Port Analog Station Card IO 24AS C 1 8 Port Analog ...

Page 51: ...ome modular connectors look alike Verify that your cables use standard connectors specified for a particular card or module 2 Make sure the cables are securely connected The tabs on modular connectors click in when the cables are secure Secure the cable to an RJ 21X connector with the cable strap The following figures illustrate the two methods of connecting a cable to an RJ 21X connector Figure 4...

Page 52: ...connections 4 8 Chapter 4 Installing Wave Expansion Cards and Modules Wave Server Hardware Reference Guide Figure 4 3 Connecting a cable to an RJ 21X connector 90 method Release 2 0 Service Pack 1 April 2011 ...

Page 53: ... module The LEDs light in conjunction with software initialization Refer to Status indicators on page E 7 to interpret the different combinations of lit LEDs 4 Verify that the green LED on each card and module is lit and that the green LED on the ISC1 is blinking The red LED on all cards and modules should be off These states indicate that the card or module initialized properly and is operational...

Page 54: ...t check the following Make sure the power supply ON OFF switch is on and the power cable is connected If the power is on the initialization process did not complete properly Follow the power on instructions in Local power on shutdown on page E 4 If there is one card or module which has LEDs that do not light and you need to run the Wave system immediately disable the card or module Refer to the Wa...

Page 55: ...only CHAPTER CONTENTS This chapter describes Expansion Units that are supported only on the Wave IP 2500 Server Functional description 5 2 Physical description 5 2 Ports 5 2 Indicators 5 3 Technical specifications 5 3 Cable connections 5 3 Release 2 0 Service Pack 1 April 2011 ...

Page 56: ... own power supply VW IP2500EXUPS To use a module in a universal slot of an EXU requires the use of a Module Conversion Kit VW IP2500 CONV Physical description Figure 5 1 Wave IP 2500 base unit with one EXU Ports Ports are based on the installed cards modules Each EXU has an AC power input fuse and power on off switch Connecting EXUs Each EXU has a connector which connects to the Wave Server base u...

Page 57: ...t of connector clips to secure each EXU to the EXU or base unit mounted below it Indicators Indicators are based on the installed cards modules EXU power supply and fan status is sent to the ISC1 Technical specifications Physical specifications Cable connections 110V AC input power Other cable requirements are based on the installed cards modules Dimensions 2 6 inches high x 17 6 wide x 17 9 inche...

Page 58: ...Release 2 0 Service Pack 1 April 2011 ...

Page 59: ...ssis components of the Wave Server Caution Only an authorized service representative trained on the Wave Server chassis may perform the procedures described in this chapter Required tools 6 2 Preparation 6 2 Power supply 6 2 Hard drive 6 3 Media Resource Module 6 5 Vertical Application Module 6 5 Backplane Terminator Board 6 6 Release 2 0 Service Pack 1 April 2011 ...

Page 60: ...escribed in Safety guidelines for servicing the Wave Server on page 3 Shut down the system according to the directions in Local system shutdown on page E 4 Power supply The Wave system contains one power supply assembly VW IP2500MPS that supplies power to the backplane of the Main Chassis The backplane supplies power to all other Wave components Each cabinet has its own power supply that will supp...

Page 61: ...rce is turned off before plugging in the power cord 11 Press the power supply ON OFF switch to the ON position Hard drive The hard drive stores all of the software required by Wave including Microsoft Windows Server 2003 operating system Network and telephony configuration and routing applications PBX and voice mail applications Wave online Help A maximum of two hard drives can be installed in eac...

Page 62: ... bottom position in the hard drive cage on the system card The master hard drive occupies the space at the rear of the Mainboard when the board is installed in the Wave IP 2500 Server chassis To remove a hard drive 1 Turn the system power off by pressing the Shutdown button on the ISC1 and holding for four seconds Refer to Local system shutdown on page E 4 for detailed instructions on how to power...

Page 63: ...rive cage Tighten the screws 3 Attach the cable to the hard drive Caution If you need to replace a hard drive on an ISC1 with an IDE drive use extreme care the ribbon cable must be perfectly lined up to the hard drive If you are off by one pin your ISC1 board will become inoperable 4 Secure the hard drive cage to the system card 5 Insert the system card into the system 6 Tighten the two retaining ...

Page 64: ...roperly shut down the system 2 Turn the power supply off 3 Remove the two screws and metal hatch cover from the top cover of the top most chassis 4 Carefully lift up on the Backplane Terminator Board using the cut outs to grab it with your fingers 5 Either install a replacement Backplane Terminator Board or another EXU and then the Backplane Terminator Board and then replace the hatch cover and sc...

Page 65: ... the two screws and metal hatch cover from the top cover of the top most chassis 4 Align the connector of the Backplane Terminator Board over the end of the backplane Make sure that it is aligned so that the key will allow the board to be seated all the way down 5 Press firmly on the Backplane Terminator Board so it seats all the way onto the backplane 6 Replace the hatch cover and screws Release ...

Page 66: ...Release 2 0 Service Pack 1 April 2011 ...

Page 67: ... time can be installed on the ISC1 ISC2 For all Wave Server models Media Resource Module A Provides up to 128 additional voice processing channels VW MRMA Supported on both Wave IP 2500 and Wave IP 500 Server For the Wave IP 2500 Server only Media Resource Module B Provides up to 256 additional voice processing channels VW MRMB Supported on the Wave IP 2500 Server only For the Wave IP 500 Server o...

Page 68: ...els is dependent on the types of services running on the MRM Physical description The MRM is a mezzanine style daughter board containing additional media services These services include FAX Tone Generation Tone Detection Caller ID Generation Call ID Detection VOIP Codecs Media Channels and conference ports To install an MRM on a Wave IP 2500 Server 1 Secure the MRM to the ISC1 by installing the sc...

Page 69: ...he MRM cable from the ISC1 and place on antistatic mat To install an MRM A in a Wave IP 500 Server 1 Remove the top of the Wave IP 500 Server chassis 2 Install the MRMA to the ISC2 while the ISC2 is still installed in the chassis To remove an MRM A from a Wave IP 500 Server 1 Turn off the system 2 Remove the top of the Wave IP 500 Server chassis 3 Remove the MRMA from the ISC2 while the ISC2 is st...

Page 70: ...Release 2 0 Service Pack 1 April 2011 ...

Page 71: ...gital Station Module VWU 12DS M This module includes two faceplates one for the Wave IP 500 Server screw in faceplate and one for the Wave IP 2500 Server faceplate with a locking lever For the Wave IP 2500 Server only 24 Port Digital Station Card VW 24DS C for Edge 100 or Comdial phone support Functional description 8 2 Physical description 8 2 Ports 8 3 Indicators 8 3 Technical specifications 8 4...

Page 72: ...tation card consists of a printed circuit board and a metal faceplate mounted to the front of the board as shown in Figure 8 1 The insertion levers on the faceplate facilitate insertion and removal of the card Each digital station card occupies a single chassis slot The digital station card is powered through its connection to the Vertical backplane The RJ 21X connector on the front of the card co...

Page 73: ...l tone and telephone service for up to 12 digital telephones Indicators The digital station card contains two status indicators a green LED and a red LED as shown in Figure 8 2 Figure 8 2 Digital station card indicators and RJ 21X connector The indicator on the top is a green LED The indicator on the bottom is a red LED The digital station card is operational when the green LED lights steadily aft...

Page 74: ...Electrical specifications Telephone compatibility Emissions FCC Part 15 Class A EMI Electrical safety and protection FCC Part 68 network compatibility UL 60950 1 Dimensions 16 2 x 10 9 x 0 8 in 41 0972 x 27 686 x 1 905 cm Weight 1 lb 0 454 kg Power consumption 24 port card 12 port module 3 3V 0 5A 5V 1A 3 3V 0 5A 5V 0 5A Voltage Ring to Tip 36 Vdc typical Type Vertical Communications digital telep...

Page 75: ...6 Port 17 Port 18 Port 19 Port 20 Port 21 Port 22 Port 23 Port 24 Pin 1 Ring 1 Pin 2 Ring 2 Pin 3 Ring 3 Pin 4 Ring 4 Pin 5 Ring 5 Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 9 Ring 9 Pin 10 Ring 10 Pin 11 Ring 11 Pin 12 Ring 12 Pin 13 Ring 13 Pin 14 Ring 14 Pin 15 Ring 15 Pin 16 Ring 16 Pin 17 Ring 17 Pin 18 Ring 18 Pin 19 Ring 19 Pin 20 Ring 20 Pin 21 Ring 21 Pin 22 Ring 22 Pin 23 Ring 23 Pin 24 ...

Page 76: ... Circuit Accessories UL 1863 for all telephone connections Port connector type RJ 21X Port numbers Corresponding pin pairs Digital station designations Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 Port 9 Port 10 Port 11 Port 12 Port 13 Port 24 Pin 1 Ring 1 Pin 2 Ring 2 Pin 3 Ring 3 Pin 4 Ring 4 Pin 5 Ring 5 Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 9 Ring 9 Pin 10 Ring 10 Pin 11 Ring 1...

Page 77: ...R CONTENTS This chapter describes the 24 Port Analog Station Card For the Wave IP 500 Server only 24 Port Analog Station Card VW 24AS C Functional description 9 2 Physical description 9 2 Ports 9 3 Indicators 9 3 Technical specifications 9 4 Cable connections 9 6 Release 2 0 Service Pack 1 April 2011 ...

Page 78: ...alog trunks and or stations See Chapter 5 for more information Physical description The 24 Port Analog Station Card consists of a printed circuit board and a metal faceplate mounted to the front of the board as shown in Figure 9 1 The insertion lever on the faceplate facilitates the insertion and removal of the card Each analog station card occupies a single chassis slot The analog station card is...

Page 79: ...ors The analog station card contains two status indicators a green LED and a red LED as shown in Figure 9 2 Figure 9 2 Analog station card indicators and RJ 21X connector The indicator on the top is a green LED The indicator on the bottom is a red LED The analog station card is operational when the green LED lights steadily after the system has fully initialized For more information refer to Statu...

Page 80: ... EMI Electrical safety and protection FCC Part 68 UL 60950 1 Compatibility with industry and protocol standards EIA TIA 464B REN drive phone port 3 0B RENs Dimensions 16 2 x 10 9 x 0 8 in 41 0972 x 27 686 x 1 905 cm Weight 1 lb 0 454 kg Power consumption 1 2 A 5 Vdc maximum 3 5 A 12 Vdc maximum On hook voltage Ring to Tip 50 Vdc typical Ring 55 VACrms 1 3 Crest factor typical Type Any FCC Part 68 ...

Page 81: ...21 Port 22 Port 23 Port 24 Pin 1 Ring 1 Pin 2 Ring 2 Pin 3 Ring 3 Pin 4 Ring 4 Pin 5 Ring 5 Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 9 Ring 9 Pin 10 Ring 10 Pin 11 Ring 11 Pin 12 Ring 12 Pin 13 Ring 13 Pin 14 Ring 14 Pin 15 Ring 15 Pin 16 Ring 16 Pin 17 Ring 17 Pin 18 Ring 18 Pin 19 Ring 19 Pin 20 Ring 20 Pin 21 Ring 21 Pin 22 Ring 22 Pin 23 Ring 23 Pin 24 Ring 24 Pin 25 Ground Pin 26 Tip 1 Pin ...

Page 82: ...Guide Cable connections One RJ 21X cable plugs into the RJ 21X connector located on the analog station card Warning To reduce the risk of fire use minimum 26 AWG line cords that have been evaluated as Communication Circuit Accessories UL 1863 for all telephone connections Release 2 0 Service Pack 1 April 2011 ...

Page 83: ...portant The VAM supported on the Wave IP 500 Server is built into the ISC2 and is very different than the VAM described in this chapter For more information on the Wave IP 500 version see Vertical Applications Module VAM on page 18 9 Functional description 10 2 Physical description 10 2 Ports 10 3 Indicators 10 3 Cable connections 10 3 Removing and installing a VAM 10 4 Release 2 0 Service Pack 1 ...

Page 84: ...the VW VAM830 The major physical difference between the new model and the previous version VW VAM05 is that the heat sink now contains a cooling fan which connects to the ISC1 via a separate connector Physical description The VAM is a single board computer in an ETX form factor and contains an Intel Core 2 Duo with 2Ghz per processor and 2GB of RAM on board The VAM installs as a mezzanine style da...

Page 85: ...ce technician will need to use See Cable connections on page 10 3 The VAM05 also has two SATA drive connectors Indicators The right most System Status LED on the ISC1 LED4 when blinking green indicates that the VAM is operational See Boot Complete on page E 7 Cable connections The USB2 port on the ISC1 is the only external port connection for the VAM The USB2 port can be used in the following ways...

Page 86: ...onnectors and place it on an antistatic mat To install a VAM 1 Place the ISC1 on a firm surface 2 Orient the VAM over the mating connectors on the ISC1 so that the connectors are aligned Note that the VAM will only fit one way 3 Carefully push the VAM onto the ISC1 connectors Check the fit from both sides to make sure the connectors are completely seated 4 Secure the VAM to the ISC1 with four scre...

Page 87: ...11 Module Conversion Kit Wave IP 2500 only CHAPTER CONTENTS This chapter describes Module Conversion Kit supported on the Wave IP 2500 Server Functional description 11 2 Physical description 11 2 Assembly 11 2 Release 2 0 Service Pack 1 April 2011 ...

Page 88: ...be installed This bracket is located next to the red and green status LEDs and is held on with two screws one to the faceplate and one to the circuit board Save these screws They are different so remember which one attaches through the faceplate and which one attaches through the circuit board 2 Loosen but do not remove the four screws on the bottom of the metal adapter plate that holds the metal ...

Page 89: ...late and the metal keeper strip The faceplate of the module will line up with the faceplate of the adapter plate 5 Using the two screws removed earlier attach the module to the L shaped tab on the adapter plate 6 With the edge of the module resting against the edge of the adapter plate tighten the four keep screws Release 2 0 Service Pack 1 April 2011 ...

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Page 91: ...orted on the Wave IP 2500 Server Important On the Wave IP 500 Server the Wave Integrated Services Card 2 ISC2 is used instead See Chapter 18 Integrated Services Card 2 ISC2 for more information Functional description 12 2 Physical description 12 2 Expansion slot 12 8 Indicators 12 8 Technical specifications 12 9 Ports 12 13 Cable connections 12 14 Release 2 0 Service Pack 1 April 2011 ...

Page 92: ... left of the faceplate facilitates the insertion and removal of the card The LEDs located at the right hand side of the faceplate indicate the operational status of the ISC1 The LEDs located on each RJ 45 port indicate link status and data activity for the port Refer to Status indicators on page E 8 for information about status LEDs Only one ISC1 is allowed in a Wave system Additional capacity and...

Page 93: ...e Power failure transfer capability not visible on faceplate Figure 12 1 Integrated Services Card 1 Available ports Network and telephone functionality is enabled through multiple interfaces on the ISC1 See Ports on page 12 13 for details Shutdown Reset RJ 21X connector J1 Status LEDs 2 USB ENET1 ENET2 Audio Pre charge reserved for future use button button recessed in out System Status LEDs Port P...

Page 94: ...sources for all 32 user applications Your specific applications may require a Media Resource Module MRM to provide additional resources See Chapter 7 for more about MRMs You must allocate an appropriate number of resources to cover your system demand If you under allocate resources calls may be lost or not handled as expected To determine whether you have adequate resources on your Wave system to ...

Page 95: ...lash alternately red and green Figure 12 2 ISC1 buttons Reset button The Reset button provides a way to restart the entire system without turning the power supplies off and on It is used when the Microsoft Windows Server 2003 operating system cannot be shut down by using the Shutdown button The Reset button is recessed and must be activated with a pen tip or other small tool Caution Always attempt...

Page 96: ...atus LED blinks at a corresponding once per second rate during normal operation and the third status LED flashes at a rate of once every 10 seconds to indicate hardware connectivity If the operating system fails to contact the Fault Monitor Module at the regular interval the FMM begins to restart the operating system after about 4 minutes The watchdog timer waits for 15 minutes after the initial s...

Page 97: ...lly connect to the Wave system Modem calls can come in over T1 E1 ISDN or analog trunks They are not limited to the trunks on the ISC1 Dial out calls are made from the Wave system over a trunk line to an Internet service provider or to another site The type of dial out call made when a user requests an Internet connection known as dial on demand or demand dial calls can be set up through the RRAS ...

Page 98: ...n external device in the event of a system issue such as a power failure See RJ 21X J1 connector specifications on page 12 11 for details about the specific pins used for this purpose Expansion slot MRM expansion slot One MRM expansion slot accommodates an MRM This allows a way to increase media resources refer to Chapter 7 Media Resource Module Indicators Status indicators The status indicators a...

Page 99: ...Technical specifications General specifications Speed LED Green Link Activity LED Yellow Status ON BLINKING Data is being received on the port from the attached device at 100Mbit OFF BLINKING Data is being received on the port from the attached device at 10Mbit ON ON The link is connected at a speed of 100Mbit OFF ON The link is connected at a speed of 10Mbit OFF OFF There is no operational device...

Page 100: ...kg Power consumption includes ISC1 with VAM and hard drives 3 8 A 3 3Vdc 8 3 A 5 Vdc On hook voltage Ring to Tip 50 Vdc typical Ring 55 VACrms 1 3 Crest factor typical Telephone Any FCC Part 68 compliant analog telephone DTMF only REN drive phone port 2 0B REN Telephone line Analog loop start trunk REN load trunk port 0 2B REN Port connector type RJ 21X Amphenol type connector Cable type Category ...

Page 101: ...g pin pairs Analog Stations Analog Trunks Alarm Relay Chassis Ground Station ports Port 1 Failover Port 2 Port 3 Port 4 Trunk ports Port 1 Failover Port 2 Port 3 Port 4 Alarm Relay Alarm Relay Pin 1 Ring 1 Pin 2 Ring 2 Pin 3 Ring 3 Pin 4 Ring 4 Pin 21 Ring 1 Pin 22 Ring 2 Pin 23 Ring 3 Pin 24 Ring 4 Pin 17 C Pin 18 C Pin 25 CHGND Pin 26 Tip 1 Pin 27 Tip 2 Pin 28 Tip 3 Pin 29 Tip 4 Pin 46 Tip 1 Pin...

Page 102: ...rs IEEE 802 3u 100Base T ISO 8802 3 Ethernet Data rate and encoding 10 or 100 Mbps half or full duplex Manchester encoding 100 Mbps half or full duplex MLT3 4B5B encoding Port connector type RJ 45 modular connector ISO 8877 RJ 45 port pin designations Pin 1 RX Pin 2 RX Pin 3 TX Pin 6 TX Cable type EIA CAT3 NEMA 100 24 STD or UL Level III 10Base T only EIA CAT5 NEMA 100 24 XF or UL Level V 10Base T...

Page 103: ...do so by your Vertical support representative Audio ports Two audio ports one input one output provide connection to audio peripherals such as a music on hold device and a paging public address system The ports are standard 3 5 mm stereo connectors See Cable connections on page 12 14 for an important note about cable requirements when connecting a music on hold device to the Wave Server USB ports ...

Page 104: ...t in a loss of connectivity to the Wave IP 2500 Server Telephony connections One RJ 21X cable plugs into the RJ 21X connector located on the ISC1 Warning To reduce the risk of fire use minimum 26 AWG line cords that have been evaluated as Communication Circuit Accessories UL 1863 for all telephone connections Audio connections One audio output device such as a paging or public address system can b...

Page 105: ... Server models 8 Port Analog Trunk Module VWU 8AT M This module includes two faceplates one for the Wave IP 500 Server screw in faceplate and one for the Wave IP 2500 Server faceplate with a locking lever Functional description 13 2 Physical description 13 2 Ports 13 3 Indicators 13 3 Technical specifications 13 4 Cable connections 13 5 Release 2 0 Service Pack 1 April 2011 ...

Page 106: ...nd the PBX portion of the Wave Server chassis Up to two 8 Port Analog Trunk Modules can be installed in each Wave Server chassis for a maximum of 20 incoming analog trunks Physical description The analog trunk module consists of a printed circuit board and a metal faceplate mounted to the front of the board as shown in Figure 13 1 The insertion lever on the left side of the faceplate facilitates t...

Page 107: ...ED as shown in Figure 13 2 Figure 13 2 Analog trunk module indicators and RJ 21X connector Status indicators The status indicators are located on the right side of the faceplate The indicator on the top is a green LED The indicator on the bottom is a red LED The analog trunk module is operational when the green LED lights steadily after the system has fully initialized For more information refer t...

Page 108: ...ations Compatibility with industry and protocol standards EIA TIA 464B Emissions FCC Part 15 Class A EMI Electrical safety and protection FCC Part 68 network compatibility UL 60950 1 Ringer Equivalent Number REN 0 2B RENs Dimensions 4 66 x 10 90 x 0 80 in 11 84 x 27 69 x 1 91 cm Weight 0 5 lb 0 23 kg Power consumption 1 0 A 5 Vdc maximum 0 2 A 12 Vdc maximum Release 2 0 Service Pack 1 April 2011 ...

Page 109: ...ccessories UL 1863 for all telephone connections Port connector type RJ 21X Port numbers Corresponding pin pairs Analog trunk designations Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 Pin 1 Ring 1 Pin 2 Ring 2 Pin 3 Ring 3 Pin 4 Ring 4 Pin 5 Ring 5 Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 9 Pin 24 not used Pin 25 Ground Pin 26 Tip 1 Pin 27 Tip 2 Pin 28 Tip 3 Pin 29 Tip 4 Pin 30 Tip 5 ...

Page 110: ...Release 2 0 Service Pack 1 April 2011 ...

Page 111: ...all Wave Server models 8 8 Port Analog Universal Module VWU 8X8AU M This module includes two faceplates one for the Wave IP 500 Server screw in faceplate and one for the Wave IP 2500 Server faceplate with a locking lever Functional description 14 2 Physical description 14 3 Indicators 14 4 Technical specifications 14 4 Cable connections 14 7 Release 2 0 Service Pack 1 April 2011 ...

Page 112: ...lowing types of cards or modules in the proper slots that support analog trunks and or analog stations 8 8 Port Analog Universal Module 8 Port Analog Trunk Module 24 Port Analog Station Card You can use Expansion Units EXUs to support additional analog trunks and or stations on the Wave IP 2500 See Chapter 5 for more information Supported configurations The 8 8 Port Analog Universal Module can sup...

Page 113: ...connection to the backplane The RJ 21X connector on the front of the analog universal module connects to a standard RJ 21X cable that terminates on the punchdown block For ports configured as analog loop start or ground start trunks there is also a small amount of power received through the trunks For ports configured as analog DID trunks by contrast the analog universal module is responsible for ...

Page 114: ...the bottom is a red LED The analog universal module is operational when the green LED lights steadily after the system has fully initialized For more information refer to Status indicators on page E 7 Technical specifications General specifications Emissions FCC Part 15 Class A EMI Electrical safety and protection FCC Part 68 network compatibility UL 60950 1 Compatibility with industry and protoco...

Page 115: ... 69 x 1 91 cm Weight 0 5 lb 0 23 kg Power consumption 1 8 A 3 3Vdc maximum 1 4 A 12 Vdc maximum On hook voltage Ring to Tip 50 Vdc typical Ring 55 VACrms 1 3 Crest factor typical Trunk Two wire analog ground start loop start or DID wink start Telephone Any FCC Part 68 compliant analog telephone DTMF only Port connector type RJ 21X Amphenol type connector Cable type Category 3 or Category 5 recomme...

Page 116: ...Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 26 Tip 1 Pin 27 Tip 2 Pin 28 Tip 3 Pin 29 Tip 4 Pin 30 Tip 5 Pin 31 Tip 6 Pin 32 Tip 7 Pin 33 Tip 8 Analog trunk DID or station Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 Pin 17 Ring 1 Pin 18 Ring 2 Pin 19 Ring 3 Pin 20 Ring 4 Pin 21 Ring 5 Pin 22 Ring 6 Pin 23 Ring 7 Pin 24 Ring 8 Pin 42 Tip 1 Pin 43 Tip 2 Pin 44 Tip 3 Pin 45 Tip 4 Pin 46 Ti...

Page 117: ...onnections One male RJ 21X cable plugs into the female RJ 21X connector located on the analog universal module Warning To reduce the risk of fire use minimum 26 AWG line cords that have been evaluated as Communication Circuit Accessories UL 1863 for all telephone connections Release 2 0 Service Pack 1 April 2011 ...

Page 118: ...Cable connections 14 8 Chapter 14 8 8 Port Analog Universal Module Wave Server Hardware Reference Guide Release 2 0 Service Pack 1 April 2011 ...

Page 119: ...r faceplate with a locking lever 1 Port T1 PRI Module VW5 T1 M This module does not include a serial interface It comes with the Wave IP 500 Server faceplate installed and a Wave IP 2500 Server faceplate included in the box E1 EuroISDN Modules For the Wave IP 2500 Server only 1 Port E1 EuroISDN Module with Serial Interface VW 1ES1 M For the Wave IP 500 Server only 1 Port E1 EuroISDN Module with Se...

Page 120: ...al Interface The 1 Port T1 PRI or E1 EuroISDN Module with Serial Interface is a plug in module with one T1 E1 interface and a V 35 DCE serial interface Data is added to a T1 E1 data stream or terminated from a T1 E1 data stream to other devices connected to the equipment The module has a single V 35 Synchronous DCE serial interface which provides up to 32 64Kbps channels for data Note If there are...

Page 121: ...e 15 1 Figure 15 1 1 Port T1 PRI or E1 EuroISDN Module with Serial Interface Ports Connection to the serial interface is provided by a standard DB 60 connector as shown in Figure 15 2 Connection to the T1 or E1 port is provided by an RJ 48C connector Caution Use care when connecting or disconnecting the serial cable to the module s DB 60 connector Because of the connector s small size and high pin...

Page 122: ...erface indicators and connectors Status indicators The module status indicators are located on the right of the faceplate The top indicator is a green LED The bottom indicator is a red LED The module is operational when the green LED lights steadily after the system has fully initialized The function of the status LEDs is described in Table 15 1 For more information refer to Status indicators on p...

Page 123: ...to view the T1 E1 error log and to activate the module Two alarm indicators are located to the right of the serial connector The status of the alarm LEDs is described in Table 15 2 Table 15 1 T1 E1 Carrier failure alarm indicators Red LED Yellow LED Status OFF OFF Transmission is active with no alarm conditions ON OFF The module is not currently receiving data OFF ON The other end is reporting tro...

Page 124: ... EMI Electrical safety and protection FCC Part 68 network compatibility UL 60950 1 T1 framing Superframe SF Extended Superframe ESF T1 line coding Binary 8 Zero Suppression B8ZS Frequency T1 V 35 1 544 MHz 50 Hz 64 kHz 2 048 MHz in 64kHz increments Programmable long haul mode Line attenuation up to 36dB at 772 kHz with automatic line equalization Programmable short haul mode Programmable line buil...

Page 125: ...09 EN 55024 1998 A1 2001 A2 2003 2003 01 EN 61000 3 2 2006 04 EN 61000 3 3 1995 A1 2001 A2 2005 2005 11 Electrical safety and protection EN 60950 E1 Framing CRC4 PCM30 E1 Line Coding HDB3 Frequency E1 V 35 2 048 MHZ 50Hz 64 kHz 2048 MHZ in 64 kHz increments Programmable long haul mode Line attenuation up to 36dB at 772 kHz with automatic line equalization Programmable short haul mode Programmable ...

Page 126: ... in 11 84 x 27 69 x 1 91 cm Weight 0 5 lb 0 23 kg Power consumption maximum 1 2A 3 3Vdc Port connector type RJ 48C modular connector RJ 48C port pin designations Pin 1 CI Receive Ring Pin 2 CI Receive Tip Pin 3 Shield Ground Pin 4 CI Transmit Ring Pin 5 CI Transmit Tip Pin 6 Shield Ground Pin 7 not used by T1 E1 module Pin 8 not used by T1 E1 module Maximum cable run 6200 ft 22AWG 1889 76 m Releas...

Page 127: ... RxC Receive SCR Pin 22 RxC Receive SCR Pin 27 TxD Send SD Pin 28 TxD Send SD Pin 33 LL Loopback Test Pin 34 DTR Data Terminal Ready Pin 35 RTS Request to Send Pin 42 CTS Clear to Send Pin 43 DSR Data Set Ready Pin 44 DCD Data Carrier Detect Pin 47 CableType 2 5 in 1 cable type Bit 2 Pin 49 CableType 1 5 in 1 Cable Type Bit 1 Pin 50 CableType 0 5 in 1 Cable Type Bit 0 Pin 52 Mode_DCE DCE Mod Pins ...

Page 128: ...dule directly through a single cable The cable has a V 35 DCE to V 35 DTE universal connector to universal connector and will appear to both devices as a V 35 interface Bantam jacks A Bantam jack is provided for diagnostic purposes and is to be used only by an authorized technician A Bantam jack is located to the left of the RJ 48C connector The Bantam jack accepts a 3 conductor Bantam cable The l...

Page 129: ...r models Quad BRI Module VW5 4BRI M This module includes two faceplates one for the Wave IP 500 Server screw in faceplate and one for the Wave IP 2500 Server faceplate with a locking lever Functional description 16 2 Physical description 16 2 Ports 16 2 Indicators 16 2 Technical specifications 16 4 Cable connections 16 5 Release 2 0 Service Pack 1 April 2011 ...

Page 130: ...le consists of a printed circuit board and a metal faceplate mounted to the board The insertion lever on the bottom of the faceplate facilitates the insertion and removal of the module Ports Connection to each of the 4 BRI ports is provided by a separate RJ 45 connector Indicators The Quad BRI Module contains 2 module status indicators located on the right of the faceplate Additionally each of the...

Page 131: ...cators Two port status indicators are located above and incorporated into the RJ 45 connectors to indicate BRI status The green LED lights when the associated BRI circuit is ready for use or actually in use The amber LED lights for the conditions described in Table 16 1 Port status conditions are tracked and stored in an error log Refer to the Wave Global Administrator Guide for information about ...

Page 132: ...ITU T I 430 ETSI ETS 300 125 ETSI ETS 300 102 ETSI TBR 3 Emissions EN 55022 2006 A1 2008 2008 05 EN 55024 1998 A1 2001 A2 2003 2003 01 Electrical safety and protection EN 61000 4 4 5 6 Interface ISDN BRI S T Termination Tx Rx 100 ohms selectable Nominal pulse level 750 mV zero to peak Dimensions 4 66 x 10 90 x 0 80 in 11 84 x 27 69 x 1 91 cm Weight 0 5 lb 0 23 kg Power consumption maximum 1 5A 3 3...

Page 133: ...s can be plugged into the RJ 45 connectors located on the Quad BRI Module Port connector type RJ 45 modular connector RJ 45 port pin designations Pin 1 Not used Pin 2 Not used Pin 3 Transmit Pin 4 Receive Pin 5 Receive Pin 6 Transmit Pin 7 Not used Pin 8 Not used Maximum cable run 1000 meters low capacitance cable Release 2 0 Service Pack 1 April 2011 ...

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Page 135: ...igital Station Module VWU 12DS2 M 24 Port Digital Station Module VWU 24DS2 M These modules includes two faceplates one for the Wave IP 500 Server screw in faceplate and one for the Wave IP 2500 Server faceplate with a locking lever For the Wave IP 2500 Server only 48 Port Digital Station Card VW 48DS2 C for Edge 700 Vodavi phone support Functional description 17 2 Physical description 17 2 Ports 1...

Page 136: ...l station card consists of a printed circuit board and a metal faceplate mounted to the front of the board as shown in Figure 17 1 The insertion lever on the faceplate facilitate insertion and removal of the card Each digital station card occupies a single chassis slot The digital station card is powered through its connection to the Vertical backplane The RJ 21X connectors on the front of the car...

Page 137: ...ndicators The digital station card contains two status indicators a green LED and a red LED as shown in Figure 17 2 Figure 17 2 Digital station card indicators and RJ 21X connectors The indicator on the top is a green LED The indicator on the bottom is a red LED The digital station card is operational when the green LED lights steadily after the system has fully initialized For more information re...

Page 138: ...ly initialized For more information refer to Status indicators on page E 7 Technical specifications General specifications Physical specifications Electrical specifications Emissions FCC Part 15 Class A EMI Electrical safety and protection FCC Part 68 network compatibility UL 60950 1 Card Modules Dimensions 16 2 x 10 9 x 0 8 in 41 0972 x 27 686 x 1 905 cm 4 66 x 10 90 x 0 80 in 11 84 x 27 69 x 1 9...

Page 139: ...ge 100 12 button VW E100 12 Edge 100 24 button VW E100 24 Edge 700 8 button VW E700 8 Edge 700 24 button VW E700 24 Edge 700 DSS Console VW E700 C48 Vertical Vodavi 30 button Executive 3015 71 3016 71 Vertical Vodavi 8 button Enhanced 3011 71 Vertical Vodavi 8 button Executive 3012 71 Vertical Vodavi DSS Console 3010 71 Port connector type RJ 21X Amphenol type connector Cable type Category 3 or Ca...

Page 140: ... 1 Ring 1 Pin 2 Ring 2 Pin 3 Ring 3 Pin 4 Ring 4 Pin 5 Ring 5 Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 9 Ring 9 Pin 10 Ring 10 Pin 11 Ring 11 Pin 12 Ring 12 Pin 13 Ring 13 Pin 14 Ring 14 Pin 15 Ring 15 Pin 16 Ring 16 Pin 17 Ring 17 Pin 18 Ring 18 Pin 19 Ring 19 Pin 20 Ring 20 Pin 21 Ring 21 Pin 22 Ring 22 Pin 23 Ring 23 Pin 24 Ring 24 Pin 25 Ground Pin 26 Tip 1 Pin 27 Tip 2 Pin 28 Tip 3 Pin 29 T...

Page 141: ... 3 Ring 3 Pin 4 Ring 4 Pin 5 Ring 5 Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 9 Ring 9 Pin 10 Ring 10 Pin 11 Ring 11 Pin 12 Ring 12 Pin 13 Ring 13 Pin 14 Ring 14 Pin 15 Ring 15 Pin 16 Ring 16 Pin 17 Ring 17 Pin 18 Ring 18 Pin 19 Ring 19 Pin 20 Ring 20 Pin 21 Ring 21 Pin 22 Ring 22 Pin 23 Ring 23 Pin 24 Ring 24 Pin 25 Ground Pin 26 Tip 1 Pin 27 Tip 2 Pin 28 Tip 3 Pin 29 Tip 4 Pin 30 Tip 5 Pin 31 T...

Page 142: ...ng 1 Pin 2 Ring 2 Pin 3 Ring 3 Pin 4 Ring 4 Pin 5 Ring 5 Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 9 Ring 9 Pin 10 Ring 10 Pin 11 Ring 11 Pin 12 Ring 12 Pin 13 Ring 13 Pin 14 Ring 14 Pin 15 Ring 15 Pin 16 Ring 16 Pin 17 Ring 17 Pin 18 Ring 18 Pin 19 Ring 19 Pin 20 Ring 20 Pin 21 Ring 21 Pin 22 Ring 22 Pin 23 Ring 23 Pin 24 Ring 24 Pin 25 Ground Pin 26 Tip 1 Pin 27 Tip 2 Pin 28 Tip 3 Pin 29 Tip 4 ...

Page 143: ...ation Circuit Accessories UL 1863 for all telephone connections Port connector type RJ 21X Port numbers Corresponding pin pairs Digital station designations Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 Port 9 Port 10 Port 11 Port 12 Port 13 Port 24 Pin 1 Ring 1 Pin 2 Ring 2 Pin 3 Ring 3 Pin 4 Ring 4 Pin 5 Ring 5 Pin 6 Ring 6 Pin 7 Ring 7 Pin 8 Ring 8 Pin 9 Ring 9 Pin 10 Ring 10 Pin 11 R...

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Page 145: ...riptions of the chassis and hardware components that make up the Wave IP 500 Server Wave IP 500 overview 18 2 Technical specifications 18 5 Supported expansion modules 18 6 Status indicators 18 7 Module Riser 18 8 Power supply 18 8 Vertical Applications Module VAM 18 9 Integrated Services Card 2 ISC2 18 9 Release 2 0 Service Pack 1 April 2011 ...

Page 146: ... for a Wave IP 500 Server It is a scaled down version of the ISC1 in the IP 2500 and along with the VAM is the basic control of the system It is not field replaceable The ISC2 contains the following onboard features Embedded Intel IXP processor Fault Monitor Module Digital Signal Processor DSP Media Resource Module MRM connector for an optional MRMA module for expanded DSP functionality 2 analog s...

Page 147: ...drives The Wave IP 500 Server chassis has been designed to support redundant hard drives Dual SATA hard drives are stacked in the mounting bracket Disk 0 is physically mounted on top of Disk 1 in the bracket The disks are labeled as follows Disk 0 SATA cable is labeled HD0 TOP Disk 1 SATA cable is labeled HD1 BOTTOM Maximum phone capacity Supports a maximum of 50 end users Supports SIP only config...

Page 148: ... telephone station support such as analog trunks and T1 E1 lines Up to three modules can be installed in the Wave IP 500 chassis Procedures for adding additional modules are described in Chapter 4 Installing Wave Expansion Cards and Modules Reconfiguring the system As Wave system capacity is expanded or changed the software configuration needs to be updated In most cases the Wave Global Administra...

Page 149: ...er Hardware Reference Guide Wave IP 500 chassis interior view Technical specifications Physical specifications Dimensions 2 6 inches high x 17 6 inches wide x 13 75 inches deep 1 5U rack height Weight 14 0 lb 6 4 kg Power Supply Module Riser Fan VAM Hard Drive ISC2 Release 2 0 Service Pack 1 April 2011 ...

Page 150: ...Server is the same VW MRMA as the MRMA used on the Wave IP 2500 Server Modules are field installable Modules are boards that can be installed in the three module slots The following modules are supported on the Wave IP 500 8 Port Analog Trunk Module VWU 8AT M Supports 8 analog loop start or ground start trunk ports See Chapter 13 8 8 Port Analog Universal Module VWU 8X8AU M Supports either of the ...

Page 151: ...r is the same for both the Wave IP 500 and the Wave Server systems See Chapter 7 Status indicators Each Wave communications module except for the system card contains at least two light emitting diodes LEDs indicating status Other modules contain additional indicators to signify their status in the system The ISC2 has an additional 4 status LEDs that are explained in in Appendix E Module status in...

Page 152: ...e front of the ISC2 is used to start the power supply To shut down the Wave IP 500 Server press and hold the red button on the front of the ISC2 for 4 seconds Caution The rocker switch at the rear of the Wave IP 500 Server should only be used if the system fails to shut down normally Cutting power with this switch may result in loss of data The system will initiate a full start up any time this ro...

Page 153: ...se unit and must be ordered separately Important You must use the external power supply supplied by Vertical do not substitute a power supply obtained elsewhere Vertical Applications Module VAM The Wave IP 500 Server uses a mini ITX form factor single board computer SBC It has a 1GHz Celeron M processor and 1GB of DDR2 memory It connects to the ISC2 with standoffs multiple cables and a custom PCI ...

Page 154: ... to use the Resource Manager Advisor see Managing Wave system resources in Chapter 23 in the Wave Global Administrator Guide Power On Off Button With the power cord plugged in and the power supply switch on the rear of the system in the on position the red Power On Off button refer to Figure 18 1 on the ISC2 is used to start the power supply and also to perform an orderly shutdown of Microsoft Win...

Page 155: ...he third status LED flashes at a rate of once every 10 seconds to indicate hardware connectivity If the operating system fails to contact the Fault Monitor Module at the regular interval the FMM begins to restart the operating system after about 3 minutes The watchdog timer waits for 15 minutes after the initial system startup to verify that the operating system is functioning Power On Off button ...

Page 156: ...service power failure lifeline in the event of a power failure If the power fails the analog phone connected to the SLT 1 port on the ISC2 automatically connects to the analog trunk plugged into the Trunk 1 port enabling that analog phone to make calls even if the Wave Server is not functioning See Connecting to trunk and station ports on the ISC2 in Chapter 3 in the Wave Server Installation Guide...

Page 157: ... Network and telephone functionality is enabled through multiple interfaces on the ISC2 as shown in Figure 18 1 Figure 18 1 System ports LEDs and buttons on the ISC2 RJ 11 CO Ports RJ 11 Phone RJ 45 LAN WAN Port USB Audio System Card Status Status Reset Button Recessed Power In Out On Off Ports Ports Analog 1 2 3 LEDs LEDs Release 2 0 Service Pack 1 April 2011 ...

Page 158: ...c on hold device and a paging public address system The ports are standard 3 5 mm stereo connectors Note You must use a cable with a stereo plug to connect your music on hold device to the Wave IP 500 Server chassis If this cable is not provided with the device you need to purchase a separate cable For more information about connecting audio devices refer to Appendix B Connecting Audio Devices USB...

Page 159: ...log telephone DTMF only REN drive phone port 3 0B REN Telephone line Analog loop start trunk REN load trunk port 0 2B REN Port connector type RJ 11 connector Cable type Category 3 or Category 5 recommended Maximum cable run 3280 ft 1000 m Compatibility with industry and protocol standards IEEE 802 3 CSMA CD IEEE 802 3i 10Base T using RJ 45 connectors IEEE 802 3u 100Base T ISO 8802 3 Ethernet Data ...

Page 160: ...e plugged into the RJ 45 connector located on the ISC2 Telephony connections Four RJ 11 connectors are located on the ISC2 two for CO ports and two for analog phone ports Warning To reduce the risk of fire use minimum 26 AWG line cords that have been evaluated as Communication Circuit Accessories UL 1863 for all telephone connections Cable type EIA CAT3 NEMA 100 24 STD or UL Level III 10Base T onl...

Page 161: ...t One audio input device such as a music on hold system can be plugged into the audio input port These ports are shown in Figure 18 1 You must use a cable with a stereo plug to connect your music on hold device to the Wave IP 500 Server chassis If this cable is not provided with the device you need to purchase a separate cable For more information about connecting audio devices refer to Appendix B...

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Page 163: ...Module starts monitoring the status of the Microsoft Windows Server operating system the power supply status the ISC1 ISC2 temperature and the Power on Shutdown button The Fault Monitor Module receives a subset of error trace messages from the system traces that can be critical when troubleshooting the system Selected system messages are sent to the Fault Monitor Module trace log by the low level ...

Page 164: ...rt or shutdown from a Remote Desktop session or a monitor keyboard connected to the system or c Shutdown from the Wave Global Administrator The FMM log will NOT be saved in flash memory if the power supply is turned off abruptly i e not following an orderly shutdown or if the reset button on the ISC1 ISC2 face plate is pressed Fault monitor buffer The Fault Monitor main buffer is implemented as a ...

Page 165: ...ult Monitor Module using PuTTY are provided in Accessing the Fault Monitor Module in the following section Handshake and time out Intervals The watchdog timer handshake and time out intervals and the possible Fault Monitor Module responses to events are described in Table A 1 Table A 1 Handshake and time out intervals and possible responses Event Handshake and Time out Intervals Possible Response ...

Page 166: ...installation and configuration setup that is needed 1 Download and install PuTTY http the earth li sgtatham putty latest x86 putty 0 60 installer exe Note The PuTTY utility is pre installed on the VAM which is then accessible via a Remote Desktop session to the VAM 2 Launch PuTTY Setup an SSH session Under Window Behavior set Window title to ISC1 or ISC2 Under Connection Data set Auto login userna...

Page 167: ... first time the ISC1 ISC2 boots Linux does some SSH book keeping and PuTTY will not be available to connect to for about 30 40 seconds during that book keeping On subsequent boots Linux will be available for SSH connections as soon as the ping replies come back 3 Launch PuTTY when the ping is answered in step 2 4 Load the ISC1 or ISC2 session that you setup in the previous section 5 Click on Open ...

Page 168: ...plemented command C Clear trace log R Reset Host Q Quit NMI unimplemented command H Help Entering cli h or cli after the DBG prompt displays the entire Fault Monitor Module option menu as shown in Figure A 1 Figure A 1 Fault Monitor Module options menu cli h VNI Fault Mon Cmd list h Help displays this list v FMM Vers Date s Status fans wdog l List trace log w Watchdog timer d Dialout string Unimpl...

Page 169: ... of the fan and the watchdog timer Wave IP 500 Server PWROK Power OK Wave IP 2500 Server This value indicates whether the main and expansion power supplies and or the fans are operational The value 0 means the power supply or fan is not functioning properly The value 1 means the power supply and fan is OK Wave IP 500 Server This value indicates whether the main power supply is operational The valu...

Page 170: ...ast 4K lists only the last 4K of traces in the main buffer W Watchdog timer Entering cli w after the DBG prompt displays the watchdog timer settings as shown in Figure A 5 Figure A 5 Watchdog timer To change watchdog timer settings 1 Enter cli w after the colon on the command line to invoke the watchdog timer option 2 Enter cli y after the Change Settings prompt The prompt Page on time out y or n ...

Page 171: ... software modules and stored in the system trace log Each module has discretion as to which trace messages are flagged as errors The trace driver forwards serious or fatal error messages to the low level driver to be forwarded to the Fault Monitor Module There are four fields in each message Date Time System module or component Text of message Viewing the Fault Monitor Module trace log The Fault M...

Page 172: ...t 08 16 2008 13 47 36 469 00147 1005 FMMWatchdogProcess Succeeded in starting hardware watchdog 30 seconds 08 16 2008 13 47 47 590 00179 4412 DoCmdKeepAlive fmmWdogState changed to Running 08 16 2008 13 48 08 080 00179 4412 FMMProcessIncomingQ command CMD_WDOG_ENAB len 3 0x9c from FMM 3 2 ff ff ff ff ff 08 16 2008 13 48 08 907 00179 4412 FMMProcessIncomingQ command CMD_STARTUP len 76 0xc0 from FMM...

Page 173: ...y pressing the flash hook A music on hold system consists of a device that plays prerecorded music or messages either from a tape or CD A radio can also be connected to the Wave system to provide background audio for callers on hold Note Many music on hold suppliers provide royalty free music or a custom message The Wave music on hold feature is compatible with most standard music on hold devices ...

Page 174: ...l it and connect it to the Wave Server chassis The device plugs into the left hand side audio port on the Wave ISC1 ISC2 However each device has instructions for power connections volume control and media such as tape or CD unique to its own design Note Vertical Communications cannot supply information about specific music on hold devices 2 Attach the device to the Wave Server chassis using a cabl...

Page 175: ...l hear music on hold Callers placed on hold using the button labeled Hold on the telephone will hear nothing Figure B 1 Locating the flash hook Public Address systems Public Address PA systems allow Wave users to make public announcements over a loud speaker or to page a specific individual on a telephone speaker A public address system consists of a line out that connects to a PA system that allo...

Page 176: ...tem Warning Always follow the manufacturer s instructions to avoid possible injury to yourself or damage to the equipment 1 Follow the directions supplied by the manufacturer of your PA system to install it and connect it to the Wave Server chassis You must decide how many speakers you need where they will be located and how much cabling you require The PA system plugs into the right audio port on...

Page 177: ...phone on the Wave system lift the handset press the Page button or 11 then make an announcement The announcement is broadcast over the PA system and each digital telephone speaker that is a part of the associated zone paging group Adjust the volume and other settings on the PA system by following the manufacturer s instructions Recommendations Vertical Communications does not recommend any specifi...

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Page 179: ...equirements and battery size The higher the power rating the longer the runtime for the same amount of power consumption The maximum power consumption from the AC source for a fully loaded and fully operational Wave IP 2500 Server is 900 watts for the main chassis and 500 watts for each EXU and 580 watts for the Wave IP 500 Server A fully loaded chassis has the maximum number of cards modules and ...

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Page 181: ... to 60º C Storage humidity 85 maximum relative humidity noncondensing Clearance for servicing minimum 24 in 61 cm front and back Clearance for cooling minimum 4 in 10 cm on all sides AC power source 15 amp circuit required for main chassis and 10 amp for each EXU Heat emitted maximum 3080 BTU hour main chassis 2050 BTU hour EXU chassis Power consumption maximum 900W main chassis 600W EXU chassis I...

Page 182: ...ing altitude Up to 10 000 ft 3050 m maximum Storage temperature 4º to 140º F 20º to 60º C Storage humidity 85 maximum relative humidity noncondensing Clearance for servicing minimum 24 in 61 cm front and back Clearance for cooling minimum 4 in 10 cm on all sides AC power requirements main system 100 240VAC 50 60 Hz 4 2A AC power requirements 120W external digital phone power supply 100 240VAC 50 6...

Page 183: ...eral Role of the Card LEDs on page E 14 for more information This Appendix covers the behavior of the System Status LEDs and Card LEDs in the following scenarios Normal Boot Progress including LED Lamp Test VAM Boot Progress Bar and Boot Complete See page E 2 System Shutdown See page E 8 Software Updates including Firmware Flashing Progress Bar System Upgrade Status and Wave System Recovery Progre...

Page 184: ...VAM Boot Progress Bar See page E 5 See Boot Complete on page E 7 for the LED pattern that indicates that the Wave Server booted successfully LED Lamp Test When the Wave Server is first powered on an LED lamp test is performed so the administrator can verify that all of the LEDs on the ISC1 ISC2 main board are functioning Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs...

Page 185: ... being controlled by the LED Manager Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green ISC1 ISC2 boot loader Early boot initialization and Flash verification 15s ISC1 ISC2 boot loader is waiting for PLD Programmer on VAM to connect Timing can be affected by BIOS memory test The Windows Troubleshoot ing and Advance Startup menu appearing due to a fail ure to st...

Page 186: ... ISC2 Wave Server Hardware Reference Guide ISC1 ISC2 boot loader is transferring execution control to Linux 2s Linux started 6s Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Release 2 0 Service Pack 1 April 2011 ...

Page 187: ...completes successfully the following sequence of LED settings indicates the progress of the VAM boot process Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green LED Manager started 5s Check Disk in progress 0s or Several minutes if Check Disk occurs Windows Loading 2 mins Release 2 0 Service Pack 1 April 2011 ...

Page 188: ...er Hardware Reference Guide Windows is up 5 secs Loading Basic PBX Services 4 mins Basic PBX Services are up Phone calls can now be made 5 secs Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Release 2 0 Service Pack 1 April 2011 ...

Page 189: ...tes that the system boot process has completed normally and the system is operational Loading Advanced PBX Services 6 mins Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green System is now fully booted and operational Indefinitely Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Release 2 0 Service Pack 1 April 2011 ...

Page 190: ...system power will be turned off when shutdown is complete Powering off older Wave IP 2500 Servers Older Wave IP 2500 Servers with backplane rev 0x34 do not have the capability of turning off the power via programming On these older systems the following LEDs indicate that the system can now be powered off manually Current Status System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green LED Manage...

Page 191: ...rmware Flashing Progress Bar During the Early Boot Progress the ISC1 ISC2 boot loader and PLD Programmer verify the embedded flash image and determine if the firmware needs to be flashed Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green PLD Programmer has connected to ISC1 ISC2 boot loader and is verifying the embedded firmware image 12s ISC1 ISC2 boot loader ...

Page 192: ...plete 2 mins ISC1 ISC2 boot loader is flashing the embedded firmware 61 90 complete 2 mins ISC1 ISC2 boot loader is flashing the embedded firmware 91 100 complete 1 min PLD Programmer is verifying the flash image that was burned 12s Current Status Expected Time System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Release 2 0 Service Pack 1 April 2011 ...

Page 193: ...s show the progress of the Wave system recovery process This process is the same whether the system is imaged from a DVD drive or USB Flash drive System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Current Status System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green USB Flash drive DVD drive progress Partitioning hard drive USB Flash drive DVD drive progress Formatting hard drive Relea...

Page 194: ... DVD drive progress Unpacking CAB file USB Flash drive DVD drive imaging complete The USB DVD drive can now be removed USB Flash drive DVD drive imaging failed The USB DVD drive can now be removed Current Status System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Release 2 0 Service Pack 1 April 2011 ...

Page 195: ...e red button on the faceplate while turning on the system Important Be sure to continue to press and hold the red button until System Status LED1 and LED4 are both red this may take up to 15 seconds The factory default IP settings will be in effect by the time the system boot is complete as indicated by Boot Complete on page E 7 Current Status System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red G...

Page 196: ...le of the Card LEDs The Card LEDs are used to indicate the general macro status of the Wave Server Macro Status Card LEDs Red Green The system is in an early boot phase System boot is in progress or A firmware flash update is in progress The system is operational with no errors Release 2 0 Service Pack 1 April 2011 ...

Page 197: ...tem shutdown in progress An error condition exists on the system See Error Conditions on page E 16 for more information about specific errors System upgrade is in progress Wave System Recovery USB Flash Drive hard drive imaging in progress Macro Status Card LEDs Red Green Release 2 0 Service Pack 1 April 2011 ...

Page 198: ...e ISC1 ISC2 boot loader is booting Heartbeat Lost errors can occur during the VAM Boot Progress if no heartbeat is ever received from the VAM within the startup timeout period or after the system is fully operational See the following sections for LED patterns for specific errors Early Boot Progress Errors See page E 17 Lost Heartbeat Errors See page E 19 VAM Errors See page E 21 Macro Status Card...

Page 199: ...e Current Status Recoverable System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green LED power on default ISC1 ISC2 boot loader failed to start No Fatal condition ISC1 ISC2 SDRAM memory test failed No Fatal condition VAM not detected Possibly Reseat the VAM module Administrator has established a session with ISC1 ISC2 boot loader and aborted the boot process for maintenance purposes Yes Invalid...

Page 200: ...ng normal system operation Yes Program via Serial Port on ISC1 ISC2 Normal transient state however if the LEDs stay in this state longer than 5 seconds it indicates that Linux failed to start Recovery depends on Wave ISM version on the Wave Server On a Wave Server running 2 0 No Fatal condition On a Wave Server running 2 0 or higher Possibly First the system attempts to recover and if unsuccessful...

Page 201: ...ad too many failed boot attempts No Fatal condition Current Status System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green iCom heartbeat has been lost indicated by blinking LED4 This is usually an indication that there is an IP address problem between the VAM and ISC1 ISC2 Current Status Recoverable System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Release 2 0 Service Pack 1 April 201...

Page 202: ...PCI heartbeat has been lost indicated by double flashing LED3 Fault Monitor Watchdog state NMI ISSUED Blue Screen in Progress indicated by triple flashing LED3 By definition in this state the iCom heartbeat will not be present Current Status System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Release 2 0 Service Pack 1 April 2011 ...

Page 203: ...a link running over TCP IP using the embedded Ethernet switch The VAM errors described below indicate that a problem was encountered during system startup Note VAM errors may not be fatal and they may clear automatically Current Status System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Windows failed to start Basic PBX Services failed to start Release 2 0 Service Pack 1 April 2011 ...

Page 204: ...2 Appendix E LEDs on the ISC1 ISC2 Wave Server Hardware Reference Guide Advanced PBX Services failed to start Current Status System Status LEDs LED1 LED2 LED3 LED4 Card LEDs Red Green Release 2 0 Service Pack 1 April 2011 ...

Page 205: ...nalog station card cable connections 9 6 compatibility with standards 9 4 functional description 9 2 indicators 9 3 physical description 9 2 pin designations 9 5 ports 9 3 technical specifications 8 3 9 3 9 4 17 3 Analog Trunk Module 13 1 analog trunk module cable connections 13 5 functional description 13 2 indicators 13 3 loopstart 13 5 physical description 13 2 pin designations 13 5 ports 13 3 ...

Page 206: ...SC1 12 4 18 9 Digital Station Card 8 1 digital station card cable connections 8 6 17 9 compatibility with standards 8 4 17 4 electrical specifications 8 4 17 4 functional description 8 2 17 2 indicators 8 3 17 3 physical description 8 2 17 2 physical specifications 17 4 pin designations 8 5 17 5 17 6 17 7 17 8 ports 8 3 17 3 RJ 21X port specifications 8 5 17 6 17 7 17 8 technical specifications 8 ...

Page 207: ...k module 13 3 analog universal module 14 4 digital station card 8 3 17 3 one port T1 E1 module with serial interface 15 4 Quad BRI Module 16 2 Industry Canada 1 9 installing cards and modules required tools 4 2 verification 4 9 Installing Wave Cards and Modules 4 1 Integrated Services Card 1 ISC1 12 1 Integrated Services Card 1 Wave IP 2500 only 12 1 ISC1 12 1 10 100Base T Ethernet switched connec...

Page 208: ...ctional description 15 2 indicators 15 4 physical description 15 3 ports 15 3 one port T1 module with serial interface 15 1 technical specifications 15 6 on off switch power supply 6 4 P paging B 1 Part 15 1 5 Part 68 1 5 PA systems 12 13 18 14 B 1 B 3 audio output port B 4 installing B 4 recommendations B 5 testing B 5 ports analog station card 9 3 analog trunk module 13 3 digital station card 8 ...

Page 209: ...4 required tools installing cards and modules 4 2 reset button 3 6 on ISC1 12 5 18 10 ringer equivalence number see REN 9 4 14 4 RJ 21X analog trunk module pins 13 5 connecting cable to jack 180 method 4 7 connecting cable to jack 90 method 4 8 on ISC1 12 14 18 16 S safety guidelines powering on or off 3 3 SATA drives about 18 3 security system 1 5 shutdown button 12 5 fault monitor 12 6 shutting ...

Page 210: ...ce 15 6 statement 1 8 Underwriter s Laboratory 1 8 uninterruptible power supply C 1 V Vertical Application Module Wave IP 2500 only 10 1 VGA port specifications 12 12 18 16 W Wave IP 2500 adding capacity 2 3 18 4 configuration software 4 9 fault monitoring 2 3 minimum configuration 2 3 reconfiguring 2 4 4 9 18 4 redundant hard drives 2 3 safety guidelines 3 3 status indicators 2 7 system ports 2 8...

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