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AUTOMATIC CALLBACK
This feature allows you to be called back when you
reach a busy line within your CustoPAK system.
When the line becomes free the system will ring your
phone and then the other line. Automatic Callback
will increase employee productivity by eliminating
“telephone tag,”manual callbacks and unnecessary
dialing. The feature will stay activated for 30 minutes
unless canceled.
To use this feature:
If you reach a busy signal when calling an
internal number:
Hang up or depress the switchhook.
Listen for dial tone.
Press
.
You will hear confirmation tone (three short tones).
Hang up.
When the busy line is free, your line will ring back.
When you pick up your phone, you will hear the
other person’s line ringing.
When the call is answered, begin your conversation.
To cancel this feature::
Pick up the handset.
Press
.
ou will hear confirmation tone.
Hang up.
CALL FORWARDING OPTIONS
Your CustoPAK system can be equipped with one or all of its five
Call Forwarding options. You may select or combine these features
to meet your business needs. The Call Forwarding options and their
descriptions can be found by referring to the list below:
*
Additional charges apply.
Option
Section
Page
Call Forwarding Busy ............................Selectable Features ................................16
Call Forwarding Don’t Answer ...........Selectable Features ................................16
Call Forwarding Variable. ....................Selectable Features ................................17
Centrex Ultra Forward* ........................Optional Features ....................................38
Select Forward* ......................................Optional Features ...................................37
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5E
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