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It is usually best to use the telephone set feature when you
wish to:
Place an intercom call:
The telephone set intercom is associated with the individual
sets and should be used for calls within the company. Using the
telephone set intercom leaves your line free for incoming calls. The
Intercom feature of the CustoPAK system is associated with the
telephone number and is best used when operating the CustoPAK
features, e.g. to transfer a call, dial the CustoPAK intercom code of
the line to which you wish to transfer the call.
Put a caller on hold:
If your telephone set has a Hold Button it is quicker and easier
to press the Hold Button than to use the Call Hold feature of the
CustoPAK system. The CustoPAK feature will allow you the ability
to put calls on hold at sets that don’t have a Hold Button.
Redial the last number called:
If your telephone set is equipped with a redial button, it will give you
one-button access to the last number you called. Where available,
the Last Number Redial feature of your CustoPAK system will
provide the same functionality by dialing a pre-determined code.
One-touch dial:
On most telephone equipment you can program the CustoPAK
feature code on a speed dialing button, giving you access to your
CustoPAK features without having to remember and use the feature
activation/deactivation codes.
These are only a few of the general feature differences between
CustoPAK and your telephone equipment. For more detailed
information on features, refer to the
Features
section of this guide
and the guide provided with your telephone equipment.
IMPORTANT NUMBERS
VERIZON NUMBERS
Business Service Center
The Business Service Center (BSC) is available to handle your
questions and assist you with ordering new services, making
changes, additions or deletions to your current service, including
moves to another location. The Business Service Center can also
assist you with telephone directories, Verizon Calling Cards, billing
matters and most other questions about Verizon.
The Business Service Center (BSC) does not handle inquiries or
orders for mobile phones or pagers. The telephone number for the
Business Service Center for these services can be found on their
associated bills.
The number for your BSC can be found on your telephone bill and
in the
Customer Guide
section of your local telephone directory.
The hours for the BSC in your area can be found in the
Customer
Guide
section of your local telephone directory and on the Verizon
Internet Home Page.
The Internet address is:
www.verizon.com
For additional information on our products and services,
please refer to:
http://www.verizon.com/smallbusiness/
