Vendo VUE 30, User Manual

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Defective acceptor harness (credit not getting from
acceptor to control board through the harness). Make sure that the acceptor and harnessing is correct for your style
of acceptor and it is plugged in and wired properly.
Defective acceptor. Replace/test acceptor.
Bill acceptor takes a bill but does not establish
credit.
Defective controller. Replace/test controller.
Defective bill acceptor. Replace acceptor and test acceptance and erasure of credit.
Defective controller. Replace/test controller for erasure of credit.
Bill acceptor takes a bill and credits but not
erasing credit.
Both vend sensors are defective Replace vend sensor.
Acceptor takes a bill and allows payback of
coins without a selection. Controllers configurations not set properly. Access vendor configuration mode and check the "Forced Vend"
setting.
VENDING PROBLEMS
Hand not in home postion Communication error between VMC and PDC or PDC
software error Cycle power to unit. Start-up routine should begin.
Hopper is open Vend optics blocked Enter Test Mode check Vend Detection (see service manual). Cycle
power to unit. Strat-up routine should begin.Relpace/Test vend
optics.
No vend upon selection. No power or communication to hand. Check for lights on hand. Left side red light (motor power) right side
flashing (logicpower/ communication). If no light than check MDB
connection on VMC.
Hand not aligned correctly to tray when
vending. Tray or shelf out of position (not seated). Tray table in
the PDC not present or correct. Reseat tray or shelf. Run calibration #1 then #2.
X-rail not moving, product in hand. Vend flap motor umpluged or linkage broken. Test vend flap in Test Mode. Replace if broken.
Completely sold out while product is still in the
column. Product pusher not functioning Check to see if product pusher is engaged.
MISCELLANEOUS PROBLEMS
Door will not close completely. Hand assembley hitting the lower blukhead. Tri-Teq
lock system is in the locked position. Reposition y-rail stops and check y-home magnet. Open Tri-Teq lock,
check for damage to lock slide.
Door switch wired incorrectly or cut/pinched. Manually press door switch. If still not vending, check wiring or
replace door switch. Display shows sold out immediately upon
pressing selection button of full column (sold
out not clearing).
Defective control board. If door switch is replaced and still reading sold out, replace control
board.
Vendor appears dead; no digital display and
no lights. Defective main harness. If red light on control board is off, check fuse and transformer.
Defective display or display harness. Check display and display harness. Replace if necessary. No digital display; vendor lights on.
Check for a flashing red light on control board. If no light, replace control board.
Changer out of tune. See "Tuning Changer".
Defective changer. Replace changer.
Vendor scrolls message on display but does
not accept money.
Defective controller board. Replace control board.
Defective changer. Replace changer. Vendor accepts money but does not display
credit.
Defective controller board. Replace board.
Vendor accepts and credits money but does Defective selection switch. Replace switch.