Vendo VUE 30, User Manual

Page: 125 / 141

ERROR PROBABLE CAUSE CORRECTIVE ACTION
COIN ACCEPTANCE/PAYOUT (Record all errors for reference if Vendo Technical Service is required)
No power to control board. Check to make sure the red LED on the control board is flashing red.
If flashing, check MDB harness connections. If connections are
good, replace changer.
Harness from coin mech to board is cut or
disconnected. Use a meter and check each wire for continuity and ground.
Short in coin mechanism. Replace coin changer/acceptor.
Acceptor is dirty or other problem may exist (not
tuned). Clean acceptor or contact your local coin mech dealer.
Coin mechanism will not accept coins.
Defective control board. Replace control board.
Coin return lever pressing down on acceptor's coin
plunger. Make sure changer is mounted correctly and the coin return lever is
in the proper position.
Acceptor is dirty or foreign matter is in the path. Clean acceptor or contact dealer.
Coin changer is improperly tuned (if tunable). Contact manufacturer for tuning.
No acceptance or rejects a percentage of good
coins.
Defective controller board. Replace/test controller.
If NO CREDIT: Defective harness between coin
mech and control board (will have "CC" error). Check harness f or cut wires or wrong/bad connections. Test each
wire for continuity or test to ground. If found to be defective, replace.
If ERRATIC OR NO CREDIT: Acceptor or coin
mech. Replace coin mech and test.
Always accepts coins but gives erratic/no
credit.
If NO CREDIT: Defective controller. Replace/test controller.
Defective harness between coin mech and control
board. Test vendor's manual coin payout. If vendor won't pay out using the
Coin Payout mode or during sales, check harness for cuts, bad
continuity or wrong connections. If defective, replace and test.
Defective coin mech. Replace coin mech and test.
Defective controller board. If coin mech won't payout coins manually in the Coin Payout mode or
during the Sales Mode and the above two procedures have failed,
replace the control board and test payout both in the Coin Payout
mode and during a sale.
Changer will not payout coins.
Changer payout buttons are disabled while door is
closed or while in Open-Door Sales Mode. Enter the Service Mode or access the Coin Payout Mode.
BILL ACCEPTANCE
No power to validator. Unplug power. Wait for 10 seconds. Reconnect power and see if bill
acceptor cycles. If not, check acceptor harnessing or replace the bill
acceptor.
Acceptance disabled by coin mech (if present), or
bad harnessing. Make sure that the coin mech is plugged in (accepts coins) and that
the coin tubes have enough coins to enable bill acceptance.
Coin mech is not operative. Make sure that the changer harnessing is correctly connected and
has continuity. Repair or replace if necessary.
Bill Acceptor will not pull bill in.
Replace acceptor and test. If acceptor accepts, bill acceptor was defective.