PART 3 - Technical manual
PART 3 - Technical manual
44
45
TROUBLESHOOTING
Problem
Checklist
VENDLET does not work
Has the power been turned on?
Is the green diode on the control unit under the bed illuminated?
Is the green diode on the hand control illuminated?
Are all cables properly mounted and intact?
Replace the hand control.
Reset the system by simultaneously pressing the two top buttons
on the hand control. You will hear 10 rhythmic beeps. Press and
hold the buttons until the beeping stops.
Contact a qualified technician.
One of the bars does not work.
Is the cable from the bar intact and correctly mounted?
Switch the plugs of the two bars. If the same bar still does not work,
then the motor of that bar is defective. If the other bar is not work-
ing, then the hand control or the control unit is
defective. Replace the hand control. If this does not solve the prob-
lem, replace the control unit.
Reset the system by simultaneously pressing the two top buttons
on the hand control. You will hear a series of rhythmic beeps. Press
and hold the buttons until the beeping stops.
Replace the bar motor.
Contact a qualified technician.
One or both bars will not work
when a load is applied
Does the sheet runs over the bar, cf. page 23 of the user manual?
If the sheet runs under the bar, the motor disconnects when used.
This is a safety feature.
Switch the plugs of the two bars. If the same bar still does not work,
then the motor of that bar is defective. If the other bar is not work-
ing, then the hand control or the control unit is
defective. Replace the hand control. If this does not solve the prob-
lem, replace the control unit.
Replace the bar motor.
Contact a qualified technician.
To be continued
One of the bars will only move in
one direction
Is the plug properly connected to the control unit and the actuator?
Is the cable intact?
Switch the plugs of the two bars. If the same bar still does not work,
then the bar motor is defective. If the other bar is not
working, then the hand control or the control unit is defective.
eplace the hand control. If this does not solve the problem, replace
the control unit.
Reset the system by simultaneously pressing the two top buttons
on the hand control. You will hear a series of rhythmic beeps. Press
and hold the buttons until the beeping rhythm changes.
Replace the bar motor.
Contact a qualified technician.
The hand control buttons are not
working
Is the plug properly connected to the control unit?
Is the cable intact?
If the actuator still does not work, try changing the channel.
Replace the actuator if this does not solve the problem.
Reset the system by simultaneously pressing the two top buttons
on the hand control. You will hear a series of rhythmic beeps. Press
and hold the buttons until the beeping rhythm changes.
Replace the hand control.
Contact a qualified technician.
One or more actuators will not
go up or down
Is the plug properly connected to the control unit?
Is the cable intact?
If the actuator still does not work, try changing the channel.
Replace the actuator if this does not solve the problem.
Reset the system by simultaneously pressing the two top buttons
on the hand control. You will hear a series of rhythmic beeps. Press
and hold the buttons until the beeping rhythm changes.
Contact a qualified technician.
One or more actuators / actuator
fittings will not move entirely
down
Are the actuator fittings perpendicular to the bed frame?
Have the side rail dimensioning requirements been met, cf. page
30? If not, the free movement of the actuator fittings may be af-
fected.
Dirt, dust etc. may obstruct the sliding function of the actuator
fitting. Clean the actuator fitting and lubricate it with silicone spray.