VCS VideoJet 10, Manual

Page: 58 / 70

Appendix
60
VideoJet 10
No connection estab-
lished, no picture
transmission. Configuration of the unit. Check all configuration parameters.
Faulty installation. Check all leads, plugs, contacts and
connections.
Wrong IP address. Check IP address (terminal program).
Faulty data transmission within
LAN. Check data transmission with the com-
mand
ping
.
The maximum number of
receivers is connected. Wait until a new connection is possible
and dial again.
No audio transmission
to outstation. Defective hardware. Check perfect functioning of all audio
devices connected.
Faulty cable connection. Check all leads, plugs, contacts and
connections.
Faulty configuration. Check configuration of audio settings
(interface, audio level and coding
mode).
Audio voice connection is
occupied by another receiver. Wait until the connection is free and
dial again.
The unit does not
report an alarm. Alarm input not selected. Select alarm input on configuration
page
Alarm sources .
No alarm action selected. Select alarm action on configuration
page
Alarm connections . If neces-
sary change IP address and e-mail
address.
Not possible control
PTZ cameras or other
devices. Cable connection between the
RS232 interfaces and the con-
nected device is incorrect. Check all cable connections and
ensure all plugs are properly plugged
in.
The interface parameters con-
flict with the other devices con-
nected. Make sure the settings of the devices
involved agree with each other.
The unit is not ready
for operation after firm-
ware upload. Voltage failure while the
update file is being pro-
grammed. Replace the device and have it
checked by VCS.
Problem Possible causes Suggested remedy