Utax CD 5140, User Manual

Page: 298 / 347

10-13
Troubleshooting > Responding to Error Messages
Responding to Error Messages
If the touch panel displays any of these messages, follow the corresponding procedure.
A
B
C
Error Message Checkpoints Corrective Actions Reference
Page
Activation error. — Failed to activate the application.
Contact administrator. —
— Expansion Authentication is disabled.
Turn the main power switch off and on. If
the error exists, contact administrator. —
Add the following paper in
cassette #. Does the selected paper size
matchs the paper size loaded in
the specified paper source? Press [Continue] to continue printing.
Press [Cancel] to cancel the job. —
Is the indicated cassette out of
paper? Load paper.
Press [Paper Selection] to select the
other paper source. Press [Continue] to
print on the paper in the currently
selected paper source. 3-3
Add the following paper in multi
purpose tray. Does the selected paper size
matches the paper size loaded in
the specified paper source? Press [Continue] to continue printing.
Press [Cancel] to cancel the job. —
Is the paper of the selected size
loaded in the multi purpose tray? Load paper.
Press [Paper Selection] to select the
other paper source. Press [Continue] to
print on the paper in the currently
selected paper source. 3-7
Error Message Checkpoints Corrective Actions Reference
Page
Box limit exceeded.*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
— Document box is full, and no further
storage is available; Job is canceled.
Press [End]. Try to perform the job again
after printing or deleting data from the
Document box. —
Error Message Checkpoints Corrective Actions Reference
Page
Cannot connect to Authentication
Server.* — Set machine time to match the server’s
time. 9-22
— Check the domain name. 9-25
— Check the host name. 9-25
— Check the connection status with the
server. —