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Basic functions
Directed pickup
You can pick up a call signalled at an absent coworker’s phone. If a colleague
has placed a call on hold on their multi-line phone you can also pick up this call.
Picking up call
Prerequisite
: You know the coworker’s internal phone number and the function
is configured for you in OpenScape Voice.
A coworker’s phone rings.
Select and confirm the option shown in the idle phone’s context menu.
or
^
Lift the handset.
or
n
Press the key shown.
Select and confirm the option shown.
j
Enter and confirm the relevant phone’s internal number. You are connected to
the calling party either via the handset or in speakerphone mode.
Directed pickup
Directed pickup
