UniFi PLUS BOX, Frequently Asked Questions Manual

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10 Amazon
Prime

Movies and series, including
Amazon Originals
Note : Partners
’ streaming apps available from 1
st
October 2021

For the latest app offerings and info, visit our website at
https://unifi.com.my/plusbox
4. How do I enjoy
partners apps at
the unifi Plus
Box?

Step 1: Go to Apps menu

Step 2: Select your preferred apps

Step 3: Choose
“Install”

Step 4 : Click Open and enjoy watching
5. Can I watch
Netflix on unifi
Plus Box?

The access to Netflix app on unifi Plus Box is currently not
available.
6. What are the
video formats
that unifi Plus
Box supports?

The unifi Plus Box supports up to 4K2K, MPEG-2/ MPEG4/
VP8/ VP9/ H.264/ H.265 video formats.
7. How can I get the
unifi Plus Box?

unifi Plus Box comes with unifi Home plans. For the latest
offerings, kindly visit
www.unifi.com.my

Customers who are subscribing to bundle plans without
Ultimate Pack/ Content Pack can add on RM60/month for
Ultimate Pack with unifi Plus Box. However, if you already
subscribe to any unifi TV pack, you have an option to add
on unifi Plus Box.

Details as per below table:
Add On Description Price Contract
Ultimate pack
with unifi Plus
Box
Enjoy all
channels via
unifi Plus Box RM60
monthly
24 months
unifi Plus Box Multi room
entertainment
with
additional
unifi Plus Box
RM20 for 24
months
24 months
8. What are the
minimum
required internet
speed for me to
run the unifi Plus

For best streaming quality, we recommend a minimum
broadband speed of 30Mbps.

To ensure better user experience, we recommend you to
subscribe to unifi 300Mbps plan. To subscribe to the plan,