55.
How do I log in to
unifi PlayTV app
in unifi Plus
Box?
Please launch your unifi TV app and login using your unifi
PlayTV ID and password.
56.
I forgot my unifi
PlayTV
password. What
should I do?
The unifi PlayTV ID will be sent to you via SMS upon
successful order (within 7 working days),
You can reset your password through your unifi PlayTV app
from your mobile device, by following this steps:
1. Open your unifi PlayTV app
2
Select “Forgot password”
3. Key-in your login ID
4. Select your preferred option to receive verification code
(the verification code will be sent to your registered
mobile number or email)
5. Key-in verification code
6. Key-in new password
57.
I did not receive
any SMS on my
unifi PlayTV ID.
What should I
do?
You may get assistance through our digital channel at Live
Chat - http://bit.ly/unifilivechat
58.
I received an
SMS but still did
not receive my
unifi Plus Box.
Make sure that you have given the correct address for your
unifi Plus Box delivery.
There may be some delay in delivering your unifi Plus Box.
We seek your patience and understanding as we are working
on fulfilling your unifi Plus Box request soonest possible.
You can also check and track your unifi Plus Box delivery via
ABX Express portal
–
https://abxexpress.com.my/Home/Tracking
59.
Whom should I
contact if I need
any assistance or
inquiry?
Should you have any enquiries or require any assistance,
you can get in touch with TM through our digital channels as
below:
UNIFI PLAYTV QR SCANNER
60.
What is the unifi
PlayTV QR
scanner feature?
The unifi PlayTV QR scanner is the latest feature available
for ALL unifi Home customers with unifi TV. The QR scanner
feature on unifi PlayTV will help simplify the login method for
unifi Plus Box and will also ease customers to participate in
contests for unifi TV customers.
unifi Plus Box customers are now able to scan the QR code
on their TV screen to start viewing unifi TV on unifi Plus Box
by scanning QR code from their unifi PlayTV app.
