Table of Contents
Index
you’re using are compatible with the system software.
If the problem recurs, you may need to reinstall
system software.
If none of these procedures solves the problem, consult the service
and support information that came with your computer for
instructions on how to contact a UMAX Computer service provider
or UMAX Computer for assistance.
Problem:
A dialog box with a bomb appears.
Cause:
Your system has a software or hardware problem.
Solution:
First, write down what you were doing when the
message appeared, the text within the message, and its
number (if there is one). You’ll have to restart your
computer, whatever the specific problem. Follow these
steps to help diagnose what went wrong:
■
Restart your computer. This alone may correct the
problem.
■
Check the application you were using when the
dialog box appeared. Make sure that your
application is compatible with the system
software. You may need to install a different
version of the application.
■
Check your system extensions or control panels for
compatibility with your system or application
software. To identify incompatible extensions or
control panels, use the Extensions Manager control
panel to turn off individual extensions. For
information on using this control panel to manage
system extensions, see the “Setting Options” topic
of Macintosh Guide, available in the Guide menu.
■
If the problem recurs, you may need to reinstall
system software. See “Installing or Reinstalling
System Software” later in this chapter for
instructions.
Problem:
You can’t start an application program or it quits unexpectedly.
Cause 1:
The program needs more memory.
Solution:
Use the program’s Info window to give it more memory.
For instructions, see the “Memory” topic in the
Macintosh Guide.
