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Table of Contents

 Index

Ask other Mac OS compatible computer users about the problem you’re 
having; they may have a solution for it.

Solutions to Common Problems

Problem:

The computer is turned on but the screen is dark.

Cause 1:

You have a screen saver program that darkens the 
screen when the computer has not been used for a 
certain period.

Solution:

Press a key or move the mouse to turn off the screen 
saver.

Cause 2:

The display’s brightness control is not adjusted 
properly.

Solution:

Check the display’s brightness control and turn it up 
if necessary.

Cause 3:

The SuperMac J700 computer or the display is not 
getting power.

Solution:

Check that the display is plugged in and turned on, and 
that the display cable is firmly connected to both the 
computer and the display.
Check that the computer’s power cord is firmly con-
nected to the computer and plugged into a grounded 
electrical outlet , and that the outlet has power.

Tip:

If you have more than one display, and only one is 
dark, check that it is set  up correctly in the Displays 
control panel. For information on using more than one 
display, see the “Displays” topic  of Macintosh Guide, 
available in the Guide menu.

Problem:

The computer’s clock keeps time inaccurately.

Cause:

Your computer has a clock that runs continuously. 
When the computer is turned off, a battery keeps the 
clock running. The battery has probably expire d.

Solution:

See “Safety Guidelines” in Appendix A .

Summary of Contents for SuperMac J700

Page 1: ...de UMAX Computer Corporation Headquarters and Sales 47470 Seabridge Drive Fremont California 94538 USA Research and Development 4800 Great America Parkway Suite 200 Santa Clara California 95054 USA We...

Page 2: ...of Adobe Systems Incorpo rated All of the foregoing are and shall be considered trademarks when used in this manual regardless of whether said terms are designated as or TM Mention of non UMAX produc...

Page 3: ...e within North America If you are not connected to a modem you can print and mail the com pleted registration card t o UMAX Computer Corporation If you prefer a pre printed registration card is also i...

Page 4: ...h your SuperMac J700 computer and considerations for the various types of applications Chapter 5 Troubleshooting explains how to diagnose and correct problems you may encounter when working with your...

Page 5: ...mmary 8 Chapter 2 Fundamentals and Getting Help 9 Fundamentals of Operating Your SuperMac J700 Computer 9 Turning Your SuperMac J700 Computer On 9 If Your Monitor Screen Is Dark 10 Control Panels 11 T...

Page 6: ...ding and Showing Windows on the Desktop 41 Backing Up Your Files 42 Using Applications 42 Special Memory Requirements 42 Shared Libraries 43 Using Older Macintosh Programs 43 Chapter 5 Troubleshooting...

Page 7: ...pendix B Working Inside Your Computer 73 Removing and Replacing the Cover and Front Panels 73 Installing an Expansion Card 75 Expanding Memory 78 Installing Internal Drives 80 Attaching Cables to Inte...

Page 8: ...overheat Provides room to adjust the position of your display Is out of direct sunlight Since you have reached this manual you have already opened the outer box and one of its interior cartons Remove...

Page 9: ...et before you plug it in If you need to change the setting insert a screwdriver in the slot and slide the switch Set the switch to 115 for voltages in the 100 130V range Set the switch to 230 for volt...

Page 10: ...g plug 3 Make sure the computer is turned off If the illumi nated power button light on the front panel comes on press the illuminated power button to turn off the computer before you perform the othe...

Page 11: ...J700 computer This section provides instructions for connecting a typical display For details about the setup and operation of your specific display refer to the user manual that came with it Connect...

Page 12: ...nently attached video cable some have BNC connectors and others have a single DB 15 or HD 45 connec tor 2 Connect the other end of the video cable to the graphics card in your SuperMac J700 c omputer...

Page 13: ...or a built in cable that plugs into a port on the back of the computer To connect your keyboard and mouse 1 Depending on the type of keyboard you are using do one of the following to plug the mouse ca...

Page 14: ...ur computer before you connect other equipment such as a printer scanner or modem To learn basic SuperMac J700 computer skills see Chapter 2 When you are ready to connect other equipment to the extern...

Page 15: ...ide This is your main source of information for working with the Power Mac and the Mac OS 7 5 3 or greater If you need to Then Install more software See Chapter 4 in this book for information on setti...

Page 16: ...h 2 If you have peripheral devices co nnected to your com puter system turn on the power for these devices Wait a moment for all the external devices particularly hard disk drives to reach their opera...

Page 17: ...uter uses to start itself keep track of files and run application programs is pre installed on your SuperMac J700 computer See Chapter 5 for instructions on reinstalling System software If Your Monito...

Page 18: ...use keyboard sound and many other components of your system To open a control panel 1 Click the Apple menu at the left side of the menu bar 2 Drag the pointer to the Control Panels command A submenu a...

Page 19: ...your Super Mac C600 go to sleep or shut down at a pre selected time and thus reduce your energy consumption This control panel enables your SuperMac C600 to comply with the U S Environmental Protectio...

Page 20: ...he Show Details button to set separate times for the display and hard disk to sleep Click here to set the computer to sleep after a period of inactivity Click here to choose days and times for the com...

Page 21: ...l panel you can designate the num ber of colors or shades of gray to be displayed and specify the resolu tion of your monitor Click here to see display options for adjusting the monitor s picture Choo...

Page 22: ...op Using the Memory Control Panels You use the Memory control panel to make changes in the cache size turn the memory manager on and off control virtual memory and to configure the RAM disk To move fr...

Page 23: ...e sharing and AppleTalk To open one of these control panels click the icon you want in the control strip To display or hide the Control Strip choose the Control Strip control panel from the Apple menu...

Page 24: ...rag the arrow down the Special m enu until Shut Down is highlighted then release the mous e button You can also turn off your computer by using the Power key on the keyboard 1 If the computer is in sl...

Page 25: ...below the illuminated power button These buttons are for use by programmers Pressing the reset button will re boot your computer consequently any work you have not saved will be lost Press the interr...

Page 26: ...need a quick answer about a specific use for your computer use the Macintosh Guide 1 Pull down the Application menu in the upper right corner of the screen and choose Finder to make it the active appl...

Page 27: ...cs Index and Look For The Macintosh Guide gives you three ways of finding information Topics lets you choose from a list of general subjects Index lets you choose from an alphabetical list of more spe...

Page 28: ...cs appears on the left side of the Macintosh Guide window Depending on the hardware and software you have the list of topics may look different 2 Click a topic like Reviewing the Basics in the list of...

Page 29: ...ow that appears The Macintosh Guide provides step by step instructions to answer the question you selected When you complete each step click the right arrow in the lower right corner to see the next s...

Page 30: ...entry you want is visible You can drag the slider to the letter your desired entry begins with click the letter or use the scroll bar at the right of the list to locate an entry 3 Click the entry A li...

Page 31: ...ower right corner to see the next step When you have completed all the steps click the Topics button in the lower left corner to return to the main Macintosh Guide window The Look For Button 1 In the...

Page 32: ...lick a question like How do I play a CD audio disc and click OK You can double click the question if you prefer 5 Read and follow the instructions in the window that appears The Macintosh Guide provid...

Page 33: ...at the top right hand corner of the window Click the box once to shrink the window click it a second time to expand the window to its original size To close the window click the close box in the upper...

Page 34: ...k does not change you can still select icons choose commands and so on 3 When you re finished using Balloon Help choose Hide Balloons from the Guide menu Not all applications support balloon help If a...

Page 35: ...ribing shortcuts for that category 3 Read about the shortcuts available for the category you selected Click the right arrow in the lower right corner of the window to display the next window if there...

Page 36: ...d how to set up the basic components of your SuperMac J700 system This chapter describes how you can expand your computer system by connecting peripheral devices to the back of your computer ADB ports...

Page 37: ...f you connect equipment to the Audio Out on the front of your computer that connection overrides any con nections made to the Audio Out on the back With an internal CD ROM drive you can also use your...

Page 38: ...our SuperMac J700 c om puter To record incoming sound on the computer connect a PlainTalk or PlainTalk compatible microphone to the Audio In port on the com puter To record the sound produced by the c...

Page 39: ...ug adapter Others accept a single stereo miniplug and are joined by standard speaker wires 2 Plug a stereo miniplug into the Audio Out port on the bac k of the SuperMac J700 computer 3 Plug a stereo m...

Page 40: ...a microphone to record your voice or other sounds An Apple PlainTalk or compatible microphone for your SuperMac J700 is available from your UMAX Computer Reseller Using an Apple PlainTalk microphone...

Page 41: ...icrophone and you want to use it to record follow these steps 1 Open the Monitors Sound control panel in the Control Panels folder in the Apple menu 2 Click the Sound icon 3 From the Sound Input pop u...

Page 42: ...to display your monitor s sound controls and select its built in speakers See the Sound topic of Macintosh Guide available in the Guide menu if you need further instructions on recording Connecting H...

Page 43: ...ding Memory The random access memory RAM inyour computer can be expanded Installing additional RAM adds more memory chips to your computer and expands its capabilities You can expand your SuperMac J70...

Page 44: ...the internet www supermac com Installing Internal Drives Your SuperMac J700 computer contains two available bays for holding additional internal storage devices including a CD ROM drive or a hard disk...

Page 45: ...files that may accompany them on the CD ROM disc If necessary you can use the CD ROM disc t o start up your computer or to reinstall the system software See Starting up from a CD ROM disc and Install...

Page 46: ...ve Lower the disk with the label facing up into the tray Push the open close button again to close the drive tray To use your programs most effectively follow these guidelines Put only one copy of eac...

Page 47: ...or desk accessory by choosing its name from the Application menu If a program s icon is dimmed in the menu that means its windows are hidden Choosing the program from the Application menu will display...

Page 48: ...th most applications intended for use with Mac OS compatible and Apple Macintosh com puters However certain programs are designed especially for Super Mac J700 and Apple Power Macintosh computers Thes...

Page 49: ...ssing you ll see a message that the program could not be opened because the shared library could not be found If this happens follow the directions that came with your pro gram to reinstall the progra...

Page 50: ...lease see the additional lit erature included in your package for other manufacturers support numbers Take Your Time When you see an error message you don t have to take action immedi ately The messag...

Page 51: ...t getting power Solution Check that the display is plugged in and turned on and that the display cable is firmly connected to both the computer and the display Check that the computer s power cord is...

Page 52: ...ain external SCSI equipment Solution Turn off all external SCSI equipment and disconnect the chain of external SCSI devices from your computer s SCSI port Then restart the computer If the computer sta...

Page 53: ...ion See the Rebuild Your Desktop Regularly instructions on page 55 Cause 2 If icons do not appear correctly after you rebuild the desktop a system extension conflict may be the problem Solution Restar...

Page 54: ...g the computer either because the mouse needs cleaning or because there is something wrong with the mouse Solution Clean the mouse according to the instructions in Appendix A Solution If you have anot...

Page 55: ...ype in is the active program Then place the pointer mouse arrow in your document window and click to set an insertion point or drag to select text if you want to replace the text with your typing Caus...

Page 56: ...eck the application you were using when the dialog box appeared Make sure that your application is compatible with the system software You may need to install a different version of the application Ch...

Page 57: ...y for the Power Macintosh and needs to use Virtual Memory but Virtual Memory is turned off Solution Turn on Virtual Memory in the Memory control panel For instructions see the Memory topic of Macintos...

Page 58: ...ile you start up your computer Keep holding down the keys until you see a message asking whether you want to rebuild the desktop Click OK Problem You can t open a DOS document using an application Cau...

Page 59: ...etely compatible with Power Macintosh computers such as the SuperMac J700 Solution Open the Memory control panel and turn off Modern Memory Manager For more detailed instructions see the Working with...

Page 60: ...power switch on the front of your computer to turn the power off Wait at least 1 0 seconds then turn the power on again 4 If the power switch does not turn off the computer turn off any peripheral de...

Page 61: ...nue to hold down the key until you see the Welcome to Mac intosh message If you have system software installed on a different SCSI device press Command Option Shift Delete to reroute startup to the ne...

Page 62: ...t he File m enu c hoose Update Driver 7 When the update process is finished quit HDT Primer PE 8 Shut down your computer 9 Start up your computer from the CD ROM disc that con tains system software S...

Page 63: ...of the system soft ware You should also do a clean installation if you re still having problems with your computer after you ve reinstalled system software by doing a normal installation To do a clean...

Page 64: ...at appears click the Install New System Folder button and click OK The Easy Install dialog box appears The Install button has changed to Clean Install and the contents of your old System Folder have b...

Page 65: ...nd Extensions folders located inside your System Folder 4 Return them one at a time restarting and checking your computer s performance each time until you iden tify which ones are causing the problem...

Page 66: ...f the drivers included on your SuperMac CD ROM Depending on when you bought your printer one of these printer drivers will be more recent than the other It is the more recent one you want Look at the...

Page 67: ...finally environmental conditions such as lighting and noise As you consider your office arrangement remember that making all the components work together is the key to preventing or lessening compute...

Page 68: ...shoulder blades Ultimately the design of your chair and how well you use it can have a significant effect on your comfort and health Taking frequent breaks to stand and move your head neck shoulders...

Page 69: ...ay as you type Can you tell when you ve pressed the keys firmly enough to activate them Is the keyboard s angle adjustable Some believe that the keyboard should lie flat while others advocate a negati...

Page 70: ...ng especially when new will result in an image that will eventually appear less clear It will also reduce the overall life of your display Lighting Generally the light coming from the display itself s...

Page 71: ...wash basins bathtubs shower stalls and so on Protect your SuperMac J700 computer from dampness or wet weather such as rain snow and so on Read all the installation instructions carefully before you pl...

Page 72: ...ecting or disconnecting any cables to add or remove any component Fail ure to do so could seriously damage your equipment Never force a connector into a port If the connector and port do not join with...

Page 73: ...not to spill any liquid on the keyboard If you do turn off your computer immediately If you spill liquid that is thin and clear unplug the keyboard turn it upside down to let the liquid drain out and...

Page 74: ...J700 into a wall socket make sure the voltage on the back of the computer is set for the kind of voltage sys tem you will be connecting to The following table shows the voltages for different locatio...

Page 75: ...e screen Don t spray the cleaner directly on the screen because the liquid might drip into the display or computer Cleaning the Mouse The mouse contains a small ball that must roll smoothly for the mo...

Page 76: ...ith a clean soft dry and lint free cloth If necessary wash the mouse ball with warm soapy water use a mild soap such as a dish washing liquid and then dry the mouse ball thoroughly Gently blow into th...

Page 77: ...dix explain the procedures for installation However attempts to perform such work yourself may void certain warranties otherwise available to you Removing and Replacing the Cover and Front Panels Befo...

Page 78: ...com puter With the cover removed you can now install expansion cards See Installing Expansion Cards later in this section If you re installing an additional drive you also need to remove the front pan...

Page 79: ...ottom edge of the front panel and then swing it up Press gently until the three latches pop up 3 Set the cover onto the case so there is about a 1 inch gap to the front panel 4 While pressing down on...

Page 80: ...came with the card to see if this is neces sary If you are uncomfortable working inside your computer you may prefer to have a service provider install the card even if their assis tance is not requi...

Page 81: ...t engages the card guide opposite the access port 4 Screw in the mounting screw 5 Replace the cover and front panel on the computer See Removing and Replacing the Cover and Front Panel You are now fin...

Page 82: ...s is available at UMAX Computer Corporation s home page on the internet www supermac com IMPORTANT Each DIMM socket has a retainer clip located at the back of the socket Failure to release the retain...

Page 83: ...ut firmly straight down into the socket until they are fully inserted When the DIMM module is fully inserted it is held in position by a retainer clip located on the end of the socket nearest the back...

Page 84: ...ory installed hard disk has the number 0 and the factory installed CD ROM player has the number 3 IMPORTANT Set the SCSI ID for your additional drive before you install it in your computer See the man...

Page 85: ...t corner of the drive holder the metal box where the drive bays are located 3 Push the drive holder forward three quarters of an inch 4 Detach the cable to the CD ROM 5 Slide the drive holder all the...

Page 86: ...bay 4 Bay 4 cannot be used because of conflict with the main logic board With with the drive connector facing the back of the computer and its PC board facing down screw the mounting bracket to the r...

Page 87: ...e section Attaching Cables to Internal Devices later in this chapter 8 Slide the drive holder all the way back into the com puter 9 Replace the cover and front panel of the computer See Removing and R...

Page 88: ...uter and the PC board facing up place the mounting bracket over the drive Insert the pins on the right side of the bracket into the holes on the drive 3 Insert a screw through the right side of the mo...

Page 89: ...ilable for use with addi tional internal devices Attach the SCSI ribbon cable connector and one 4 pin power cable to each new device Choose cables of a length most appropriate for the location of your...

Page 90: ...3 Replace the cover on the computer making sure that the security tab extends through the opening in the cover allowing you to slip a cable type lock through the tab 4 Attach a security cable to your...

Page 91: ...ot installed and used in accordance with the instructions may cause harmful interfer ence to radio communications If this equipment does cause harmful interference to radio or television reception whi...

Page 92: ...s du R glement sur le mat rial brouilleur du Canada Declaration of Conformity UMAX Computer Corporation hereby declares that the product the SuperMac J700 system to which this declaration relates is i...

Page 93: ...from Microsoft Corporation Adobe Photoshop is a trademark of Adobe Systems Incorporated All of the foregoing are and shall be considered trademarks when used in this manual regardless of whether said...

Page 94: ...FORTH ABOVE ALL OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXCLUDED UCC SHALL...

Page 95: ...one copy of the Apple Software and fonts in machine readable form for backup purposes only You must reproduce on such copy the Apple copyright notice and any other proprietary legends that were on th...

Page 96: ...ations of the United States If the Apple Software has been rightfully obtained by you outside of the United States you agree that you will not re export the Apple Software nor any other technical data...

Page 97: ...PRESENTATION OR GUARANTEE REGARDING THE AUTHENTICITY OR SECURITY OF ANY DIGITAL SIGNATURE GENER ATED USING THE APPLE SOFTWARE OR ANY WARRANTY OR REPRE SENTATION THAT THE PERSON OR ENTITY THAT IS USING...

Page 98: ...n a court of competent jurisdiction finds any provision of this License or portion thereof to be unenforceable that provision of the License shall be enforced to the maximum extents permissible so as...

Page 99: ...ive inserting a CD 40 starting up from a CD 47 Cleaning the equipment 71 Clock troubleshooting 46 connecting speakers 32 Control panels 11 Control strip 16 Customer support 18 D Desktop incorrect icon...

Page 100: ...r manual unpacking 1 Help 19 Balloon Help 27 I Icons incorrect appearance 48 Injury preventing 63 69 K Keyboard adjusting for comfort 65 correct hand position 63 handling instructions 69 power switch...

Page 101: ...t 30 Programs compatible 42 forcing a Quit 55 incompatible 43 installing 40 memory requirements 42 troubleshooting 45 unexpected quit 52 working with multiple 41 Q Question mark blinking 10 47 Quit fo...

Page 102: ...ding 30 Speakers volume control 33 Speakers connecting 30 32 Support information 18 System turning extensions off 48 System clock troubleshooting 46 System freeze error 49 System software reinstalling...

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