UCOM COCOON 951 TWIN, User Manual

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34 Cocoon 951 Twin
Cocoon 951 Twin
19 Warranty
19.1 Warranty period
The Ucom units have a 36-month warranty period. The warranty period starts on the day the
new unit is purchased. The warranty on batteries is limited to 6 months after purchase.
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the
date of purchase and the unit-model are indicated.
19.2 Warranty handling
A faulty unit needs to be returned to a Ucom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Ucom or its officially appointed service
centre will repair any defects caused by material or manufacturing faults free of charge.
Ucom will at its discretion fulfil its warranty obligations by either repairing or exchanging the
faulty units or parts of the faulty units. In case of replacement, colour and model can be
different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by Ucom or its appointed service centres.
19.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from
use of non-original parts or accessories not recommended by Ucom are not covered by the
warranty.
Ucom cordless phones are designed to work with rechargeable batteries only. The damage
caused by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and
fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the
buyer or by unqualified, non-officially appointed Ucom service centres.
20 Service address and support
Please see extra paper (Service address and support numbers) or www.ucom.be.
21 Declaration of Conformity and manufacturer
Topcom Europe Nv.
Grauwmeer 17
3001 Heverlee
Belgium