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Ubiquiti UniFi G3 Dome, User Manual

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Appendix C: Contact Information

UniFi Video User Guide

Ubiquiti Networks, Inc.

Appendix C: Contact
Information

Ubiquiti Networks Support

Ubiquiti Support Engineers are located around the world
and are dedicated to helping customers resolve software,
hardware compatibility, or field issues as quickly as
possible. We strive to respond to support inquiries within
a 24-hour period.
Ubiquiti Networks, Inc.
685 Third Avenue, 27th Floor
New York, NY 10017
USA

Online Resources

Website:

www.ubnt.com

Support:

ubnt.link/UniFi-Video-Support

Community:

https://community.ubnt.com/t5/UniFi-

Video/bd-p/airVision_board

Downloads:

www.ubnt.com/download/unifi-video

AJAI010518

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Summary of Contents for UniFi G3 Dome

Page 1: ...orks Inc IP Camera NVR Management System Software Release 3 9 Questo manuale d istruzione fornito da trovaprezzi it Scopri tutte le offerte per Ubiquiti Networks UniFi G3 Dome o cerca il tuo prodotto...

Page 2: ......

Page 3: ...ccess from Existing Installations 6 Chapter 2 Cameras 7 Camera Details Window 8 Chapter 3 Map 13 Defining a Map 13 Chapter 4 Live View 15 Create a New View 15 Edit a View 16 Chapter 5 Timeline 17 Sele...

Page 4: ...User Guide Ubiquiti Networks Inc Appendix B Standalone Mode 45 Using Standalone Mode 45 Configuring the Camera 48 Standalone Mode from UniFi Video 48 Appendix C Contact Information 51 Ubiquiti Networ...

Page 5: ...niFi Video Camera Micro UVC Micro Note UniFi Video 3 2 0 and above does not support airCams System Requirements 64 bit Debian 7 0 or above Ubuntu v14 04 or v16 04 or Microsoft Windows 8 7 system with...

Page 6: ...ing the mobile app refer to Mobile App on page 33 UniFi Video Setup Follow these instructions to set up the UniFi Video software for cloud access 1 Open the Chrome browser application on any computer...

Page 7: ...w will appear a Enter a name for the NVR b Specify your time zone c Select I agree to the Terms of Service click Terms of Service to view the Terms of Service d Click Next 9 Create the local admin acc...

Page 8: ...on page 23 Users on page 25 Settings on page 29 Non Cloud UniFi Video Setup This section describes how to launch and set up UniFi Video using the software installed in Software Installation on page 1...

Page 9: ...nt by entering a Name Username and Password enter twice to confirm This information will be used to log in and access the UniFi Video Controller system Click Next 4 The Setup Cameras window will appea...

Page 10: ...ngs page 3 Click Connect to My Ubiquiti Account Note If you do not have a Ubiquiti account you must create one before continuing Create a new Ubiquiti account as follows 1 Go to https video ubnt com 2...

Page 11: ...of unmanaged cameras 2 Click a camera to view its details Refer to Configuration on page 12 3 Enter the username and password for the selected camera and click Manage Once you ve finished adding the u...

Page 12: ...r lost its connection with the camera Provisioning Failed The controller failed to provision the camera during the camera management process Video Settings Failed The controller failed while applying...

Page 13: ...sed AE Mode Choose AE Auto Exposure mode for the live view images by selecting Normal Anti Flicker for 60 Hz light or Anti Flicker for 50 Hz light from the drop down menu The default is Normal Orienta...

Page 14: ...n enabled enter the text for example Rob s Office that you want to be displayed on the video feed for the selected camera Timestamp Overlay Click to enable or disable the timestamp from appearing on t...

Page 15: ...nes are configured individually Minimum Motion Event Trigger Drag the slider control left or right to set the minimum duration 0 to 10 seconds that motion must take place to trigger recording X Second...

Page 16: ...ork Kbytes sec Displays the network traffic for the selected camera over the last 24 hours Graph is expressed in kilobytes per second Disk Mbytes Displays the amount of disk usage for the selected cam...

Page 17: ...ou ve created as a map image or use Google Maps to generate an image for use as a background Image Map To add a custom map you must first create the image using an illustration image editing or bluepr...

Page 18: ...camera from the Cameras list on the right to the appropriate location on the map The camera will appear in the area it was placed Note When using Google Maps you must supply an API Key in the Maps Set...

Page 19: ...icking one of the templates in the Choose a Layout window 3 Do the following for each of your cameras a Click the Camera Select icon in the bottom right corner of a video feed area to display the list...

Page 20: ...ollowing settings Auto Medium High Medium Low Microphone Volume Click this icon to configure the camera s microphone Drag the slider to the left or right to adjust the volume for recording audio input...

Page 21: ...olves the following steps 1 Select the camera whose video clip s you want to view 2 Select the playback date 3 Select the playback start time and duration 4 Select the playback rate Select Camera 1 At...

Page 22: ...s to view it The controls include Timeline The Timeline shows the start and end times of the video clip with tick marks at regular intervals in between Drag the slider to advance directly to a specifi...

Page 23: ...rl Decrease Marker Size Decreases the height of the markers in the Motion Bar spacebar Play Pause Starts stops playback Next Second Advances the video by one second Previous Second Moves the video bac...

Page 24: ...20 Chapter 5 Timeline UniFi Video User Guide Ubiquiti Networks Inc...

Page 25: ...lays the date and time each video clip was recorded Length Displays the length of each video clip recorded Date Range Today Displays a list of all video recordings made within the last day 24 hours La...

Page 26: ...ction indicator When enabled the indicator shows where motion occurred in the field of view using red shading Snapshot Click to download a JPG of the current frame Microphone Two way communication ava...

Page 27: ...erts Home Page Date Time Displays the day of week date and time that an event occurred Message Displays a description of each event recorded by the NVR If you would like to remove a message from the l...

Page 28: ...24 Chapter 7 Alerts UniFi Video User Guide Ubiquiti Networks Inc...

Page 29: ...group that the selected NVR user belongs to Last Logged In Displays the date and time when the selected user account last logged in to the NVR Last IP Address Displays the last IP address used to log...

Page 30: ...le For a cloud based UniFi Video installation the Alerts tab appears as shown below Alert Types Select the type of alert to be received None Email Push or Email Push Note Push notifications requires y...

Page 31: ...onal When you are finished click Save An e mail invitation will be sent to the new user using the e mail address you specified only if you are connected to the cloud If you are not connected to the cl...

Page 32: ...ck Save You can also delete the group name by clicking Delete Language Select the user s language preference Local Access Used to enable or disable local access If enabled set to ON the Username New P...

Page 33: ...lick to connect or disconnect your UniFi Video installation from your Ubiquiti account This enables or disables the free cloud access to your UniFi Video installation Camera Password Camera Password T...

Page 34: ...re click to toggle OFF System Configuration Click SYSTEM CONFIGURATION to open the System Configuration window This will display the configuration details for the NVR IP Address Displays the current I...

Page 35: ...management system Click Logs to display the current log activity The default log is the Error log Error Displays a running log of all error messages Purge Displays a running log of all purge activity...

Page 36: ...32 Chapter 9 Settings UniFi Video User Guide Ubiquiti Networks Inc...

Page 37: ...account enter your E mail address or Username and Password and then tap Sign In Go to step 7 Note If you do not have a Ubiquiti account tap Register enter all requested info and tap Register Then con...

Page 38: ...information on the camera At the top of the screen tap Multi View Multi View to open the Multi View screen which displays live feeds from four cameras Camera Detail The Camera Detail screen displays a...

Page 39: ...connected Record Mode Displays the recording mode Off On Motion or Always To change the setting tap the icon and select the new setting Record Resolution Displays the recording resolution High Medium...

Page 40: ...st the exposure setting for your live feed image by selecting Auto 50 Hz or 60 Hz on the menu bar Auto 50 Hz 60 Hz WDR WDR Adjust the WDR sensitivity level by selecting Lowest Low Mid or High on the m...

Page 41: ...ameras Type and Locked Date Range Select a specific date or range of dates to filter when listing the recent video recordings Today Displays a list of all recordings from today Last Week Displays a li...

Page 42: ...he video recording The icon changes to the Unlocked icon Unlocked Tap to lock the video recording The icon changes to the Locked icon Delete Tap and confirm to delete the video recording The following...

Page 43: ...not have a Ubiquiti account tap Register enter all requested info and tap Register Then connect the account to your NVR as described in UniFi Video Cloud on page 29 before continuing 5 To connect dir...

Page 44: ...mera in the list the following information is displayed A thumbnail image of the camera s view image is faded if the camera is offline The name of the camera Date and time of two different events depe...

Page 45: ...the motion alert sound Camera LED Available on UVC Micro only Set to On to enable the camera s LED or set to Off to disable the LED Image Settings Tap Image Settings to access the Image Settings scree...

Page 46: ...st the exposure setting for your live feed image by selecting Auto 50 Hz or 60 Hz on the menu bar Auto 50 Hz 60 Hz WDR WDR Adjust the WDR sensitivity level by selecting Lowest Low Mid or High on the m...

Page 47: ...ner of the screen to display the filtering options Date Range Cameras Type and Locked Date Range Select a specific date or range of dates to filter when listing the recent video recordings Today Displ...

Page 48: ...eo recording The icon changes to the Locked icon Delete Tap and confirm to delete the video recording The following information is displayed below the screen Duration The duration of the video clip Ca...

Page 49: ...e Network and System Edit the settings on each tab as needed Configure Tab The Configure tab displays basic camera settings and allows you to configure certain settings The top section of the Configur...

Page 50: ...e Displays the current bitrate of the RTSP video feed FPS Displays the current frame rate of the RTSP video feed Bottom of Window The controls displayed at the bottom of the Configure tab are used as...

Page 51: ...save any changes you have made Revert Click this button to cancel any changes you have made and restore the original settings Time and Date This section is available in Standalone mode only NTP Serve...

Page 52: ...s by selecting Normal Anti Flicker for 60 Hz light or Anti Flicker for 50 Hz light from the drop down menu The default is Normal Flip Reverse the image vertically flip upside down by selecting Flip fr...

Page 53: ...naged cameras 3 If the camera appears in the list the camera is managed If not the camera is unmanaged To unmanage a managed camera 1 Go to the Cameras tab 2 Click Managed to display the list of manag...

Page 54: ...50 UniFi Video User Guide Ubiquiti Networks Inc...

Page 55: ...omers resolve software hardware compatibility or field issues as quickly as possible We strive to respond to support inquiries within a 24 hour period Ubiquiti Networks Inc 685 Third Avenue 27th Floor...

Page 56: ...iti U logo the Ubiquiti beam logo and UniFi are trademarks or registered trademarks of Ubiquiti Networks Inc in the United States and in other countries Google Maps is a trademark of Google Inc WPA an...

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