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P a g e
TROUBLESHOOTING GUIDE
–
T
WIN
E
AGLES
G
AS
P
OWER BURNER
BEFORE CALLING FOR SERVICE:
If your Twin Eagles Power Burner does not function properly, use the following troubleshooting
guide before contacting your dealer for service. The troubleshooting guide may save the cost of a
service call and the inconvenience of being without your Power Burner.
PROBLEM WHAT
TO
DO
Power Burner will not
light.
1.
Push in the knob and verify that the igniter glow.
2.
If the igniter does not glow, verify proper power supply. GFCI 120V.
a.
Purge the line of any trapped air.
b.
Check if you can match-light the burner.
NOTE: It is normal to hear a popping sound when the Power Burner
burners are first turned ON.
Burner flame is yellow
and gas odor can be
smelled.
1.
Check the burner inlet for obstruction…ex. Spiders, insects, etc.
2.
Check the air shutter for proper adjustment.
3.
Check any source of gas leak.
Low heat generated with
knob in HI position.
1.
Check if the problem is isolated to only one burner. If it appears so, clean
the orifice and burner, clearing ports of any obstruction.
2.
Check for any bent or kinked fuel hose.
3.
Check if the air shutter is properly adjusted.
4.
Check for proper gas supply and pressure.
5.
Pre-heat Power Burner for 15 minutes.
6.
If using LP gas, check for empty tank.
Too much heat.
1.
Check for damaged orifice or no orifice.
2.
Check for unauthorized regulator adjustment.
Burner blows out
1.
Check for any burner defect.
2.
Check for proper burner installation.
3.
Check if fuel mixture is too lean.
4.
Check if gas supply is sufficient.
5.
Check if LP tank is empty.
6.
Check if the Power Burner location is subject to high winds.
Glow igniter
will not turn ON.
1.
Check if the unit is plugged into proper voltage (GFCI 120V).
Front panel lights
will not turn ON.
1.
Check if the unit is plugged into proper voltage (GFCI 120V).
