TSI Instruments AEROTRAK 9310 Page 79 Operation Manual Download

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7-1

C H A P T E R 7

C o n t a c t i n g C u s t o m e r
S e r v i c e

This chapter gives directions for contacting people at TSI Incorporated for
technical information and directions for returning the AeroTrak

Portable

Airborne Particle Counter for service.

T e c h n i c a l C o n t a c t s



If you have any difficulty setting up or operating the AeroTrak

Portable Airborne Particle Counter, or if you have technical or
application questions about this system, contact an applications
engineer at TSI Incorporated, 1-800-874-2811 (USA) or (651) 490-
2811 or e-mail

[email protected]



If the AeroTrak

Portable Airborne Particle Counter, does not operate

properly, or if you are returning the instrument for service, visit our
website at

http://rma.tsi.com

, or contact TSI Customer Service at

1-800-874-2811 (USA) or (651) 490-2811.

International Contacts

Service

TSI Instruments Singapore Pte Ltd

150 Kampong Ampat
#05-05 KA Centre
Singapore 368324

Telephone:

+65 6595-6388

Fax:

+65 6595-6399

E-mail:

[email protected]

TSI Instrument (Beijing) Co., Ltd.

Unit 1201, Pan-Pacific Plaza
No. 12 A, Zhongguancun South Avenue
Haidian District, Beijing, 100181
CHINA

Telephone:

+86-10-8219 7688

Fax:

+86-10-8219 7699

E-mail:

[email protected]

Summary of Contents for AEROTRAK 9310

Page 1: ...AEROTRAK PORTABLE AIRBORNE PARTICLE COUNTER MODEL 9310 9350 9510 9550 9500 OPERATION MANUAL P N 6004217 REVISION S MARCH 2018 ...

Page 2: ......

Page 3: ...004217 Revision S March 2018 SHIP TO MAIL TO TSI Incorporated 500 Cardigan Road Shoreview MN 55126 3996 USA U S Technical Support 800 874 2811 651 490 2811 Fax 651 490 3824 E mail address answers tsi com Website http www tsi com INTERNATIONAL Technical Support 001 651 490 2811 Fax 001 651 490 3824 ...

Page 4: ...9350 9550 9500 Operation Manual P N 6004217 Revision Date Revision Date A July 2010 L January 2014 B September 2010 M June 2014 C November 2010 N January 2016 D December 2010 P February 2016 E February 2011 Q August 2016 F May 2011 R January 2018 G December 2011 S March 2018 H November 2012 J October 2013 K October 2013 ...

Page 5: ...uthorized service center with the one exception where requirements set forth in the manual allow an operator to replace consumables or perform recommended cleaning g This warranty is VOID if the product has been misused neglected subjected to accidental or intentional damage or is not properly installed maintained or cleaned according to the requirements of the manual Unless specifically authorize...

Page 6: ...TY may not be amended modified or its terms waived except by writing signed by an Officer of Seller Service Policy Knowing that inoperative or defective instruments are as detrimental to TSI as they are to our customers our service policy is designed to give prompt attention to any problems If any malfunction is discovered please contact your nearest sales office or representative or call TSI s Cu...

Page 7: ...Install the Lithium Ion Battery 2 5 To Use AC Power 2 6 Using the Stylus 2 6 Using the Integral Thermal Printer 2 7 Using Peripherals 2 8 Connecting to the Alarm Closure 2 8 Filter Scanner 2 9 Probe 2 9 USB A 2 9 Alarm 2 10 Using Communications Ports 2 11 USB B 2 11 Ethernet Port 2 11 Using an Isokinetic Probe 2 12 CHAPTER 3 Operation 3 1 Screen Layout and Functionality 3 2 Software Input Panel Ke...

Page 8: ...Export Data Screen 3 33 Print Data 3 37 Reports Tab 3 40 CHAPTER 4 Data Handling 4 1 USB Data Download 4 1 USB Computer Communication 4 2 Installing Software 4 2 Ethernet Communications 4 2 CHAPTER 5 Maintenance 5 1 Maintenance Schedule 5 1 Zero Check 5 1 Cleaning the Instrument Enclosure 5 1 CHAPTER 6 Troubleshooting 6 1 CHAPTER 7 Contacting Customer Service 7 1 Technical Contacts 7 1 Internation...

Page 9: ...rborne Particle Counter is a Class I laser based instrument During normal operation you will not be exposed to laser radiation Precaution should be taken to avoid exposure to hazardous radiation in the form of intense focused visible light Exposure to this light may cause blindness Take these precautions DO NOT remove any parts from the particle counter unless you are specifically told to do so in...

Page 10: ...ticle counter housing and to the optics housing on the inside of the instrument 1 Serial number label back panel 2 Laser radiation label internal 3 Laser instrument compliance label back panel 4 Calibration Label back panel 5 Laser radiation symbol label back panel and internal 6 European symbol for non disposable item Item must be recycled ...

Page 11: ...sult in serious injury to you or cause damage to the instrument Follow the procedures prescribed Caution or Warning Symbols The following symbols may accompany cautions and warnings to indicate the nature and consequences of hazards Warns that uninsulated voltage within the instrument may have sufficient magnitude to cause electric shock Therefore it is dangerous to make contact with any part insi...

Page 12: ...uct or to submit suggestions please contact Customer Service TSI Incorporated 500 Cardigan Road Shoreview MN 55126 U S A Fax 651 490 3824 USA Fax 001 651 490 3824 International Telephone 1 800 874 2811 USA or 651 490 2811 International 001 651 490 2811 E mail Address answers tsi com Web site www tsi com ...

Page 13: ...cluded with the device Each model is also available with an N suffix to indicate a No Printer option Model Size Range Flow Rate 9310 02 0 3 0 5 1 0 3 0 5 0 10 0 μm 28 3 L min 1 CFM 9510 02 0 5 0 7 1 0 3 0 5 0 10 0 μm 28 3 L min 1 CFM 9350 02 0 3 0 5 1 0 2 0 3 0 5 0 μm 50 L min 1 77 CFM 9350 03 0 3 0 5 1 0 3 0 5 0 10 0 μm 50 L min 1 77 CFM 9550 02 0 5 0 7 1 0 3 0 5 0 10 0 μm 50 L min 1 77 CFM 9500 ...

Page 14: ... more information AeroTrak Portable Airborne Particle Counter Parts List Qty Item Description Part Model Reference Picture 1 AeroTrak Airborne Particle Counter 9310 02 9510 02 9350 02 9350 03 9550 02 9500 01 1 Power Supply 24 VDC 3 0A Power cord included is country dependent 700230 1 Country Specific Power Cord 700057 US 700058 UK 700059 Euro 1 or 2 Battery Pack can install up to 2 ea 700028 Qty 1...

Page 15: ...119 for the 28 3 and 50 L min model 700098 for the 100 L min model 1 TrakPro Lite Secure Software CD for 21 CFR Part 11 compliant data downloading includes manuals 7001901 1 Operation Manual 6004217 Included on TRAKPRO Lite Secure software CD 1 Quick Start Guide 6004218 1 Alarm Accessories One Clamp on Ferrite and One 2 pin connector 1 Calibration certificate N A ...

Page 16: ...sokinetic Probe used with tubing 700069 28 3 L min 700026 50 L min 700091 100 L min Basic Filter Scanning Probe 700070 28 3 L min 700071 50 L min 700088 100 L min Electronic Filter Scanning Probe with start stop LED sound 700094 28 3 L min 700095 50 L min 700096 100 L min Tubing Superthane 3 8 inch ID x 1 2 inch OD Clear 100 ft 700062 28 3 or 50 L min models Printer Paper 10 rolls 700027 Dual Batt...

Page 17: ...d Unpacking 1 5 Item Description Part Model Reference Picture Velocity Temperature Probe 960 Straight 962 Articulated Temperature RH Probe with Cable 700097 Carry Case 700086 Heavy Duty Carry Case rolling case 700087 ...

Page 18: ...1 6 AeroTrak Portable Airborne Particle Counter This page intentionally left blank ...

Page 19: ...s and installation of the AeroTrak Portable Airborne Particle Counter particle counter It includes Instrument Description Providing Power Using the Stylus Using the Integral Thermal Printer Using Peripherals Using Communications Ports Using an Isokinetic Probe continued on next page ...

Page 20: ... particles in hard to reach places or that are flowing horizontally A large handle is also located on top to carry the instrument On the left side of the instrument is a built in printer The back of the instrument has many features that are described in the table below Description Function Battery access This plate provides access to a battery bay The instrument can be run on up to two rechargeabl...

Page 21: ...onnector is provided for use with flash drive devices to download data from the instrument and transfer to a computer or other device The data files are in ASCII format for easy use in spreadsheet programs This port can also be used to also connect a keyboard USB B The standard USB connector is used to connect the instrument to a computer running TSI TrakPro Lite software for data downloading and ...

Page 22: ...ile actively sampling trickle charging and when the power is put in standby charge battery mode Removing changing the lithium ion battery or disconnecting AC power does not cause loss of data The AeroTrak Airborne Particle Counter has an internal non user accessible battery to maintain settings and save logged data Note that the battery provided has a built in indicator of charge level Push on the...

Page 23: ...ion of the tabs 3 Replace the battery door and secure with the two thumbscrews 4 The batteries will be charged if the instrument is on and not actively taking a measurement If you use the unit with batteries often you might also consider using the TSI external battery charger see Optional Accessories in Chapter 1 N O T E It is also possible to hot swap batteries if you are careful As long as one c...

Page 24: ...ter and then connect the other end to an AC outlet W A R N I N G The instrument turns on automatically when the AC power supply is plugged in U s i n g t h e S t y l u s This particle counter is shipped with a plastic stylus for use with the touch screen interface Use your fingertip or the stylus only Do not use sharp objects such as pens or pencils on the touch screen as they may damage it Power ...

Page 25: ...on the System Setup Screen Printer paper has a colored strip printed on the last few feet of each roll to indicate time to change the paper roll When installing a new roll of paper the tag end should be from the bottom of the roll and pulled through the printer door The printer has an LED indicating that the printer is ready There is also a feed button to allow a manual feed of the paper before te...

Page 26: ... AC DC at 1 5A peak 0 5A continuous The alarm out connection is rated for 60 VDC insulation The contact is closed under alarm conditions determined by the programming of the device When used with an externally powered device this can trigger a visual or audible local alarm such as a light pole W A R N I N G The monitor Alarm Output function should not be used to detect hazardous conditions or to p...

Page 27: ...y temperature and relative humidity information is displayed on the top center of the main screen as well as stored in each data file Data for these parameters is averaged over the sample time for each sample Velocity Temperature Relative Humidity Probe 964 Straight 966 Articulated Velocity Temperature Probe 960 Straight 962 Articulated USB A This standard USB connector is provided for use with fl...

Page 28: ...to communicate the alarm status of the instrument When the instrument is in flow or laser alarm the dry relay will close The mating connector and ferrite is provided The user must supply the wiring Install the clamp on ferrite so that it is within 1 inch of the connector as shown ...

Page 29: ...able and TrakPro Lite Secure Software both included Ethernet Port The particle counter is compatible with either 10 or 100 MBps systems The green LED indicates that the network is connected The yellow LED indicates activity on the network cable The instrument cannot be operated using power over Ethernet POE The Ethernet LAN connector is a standard 10 100 Mbps 8 Position 8 Contact 8P8C often called...

Page 30: ... n e t i c P r o b e The isokinetic probe smoothly accelerates air into the inlet of the instrument The barbed isokinetic probe can be used with tubing and an adjustable tripod mount not included to monitor particles in hard to reach places or that are flowing horizontally ...

Page 31: ...screen overlay To turn on the instrument press the power switch After a splash screen displays the TSI logo a brief start up sequence begins as the Windows CE operating system boots up The instrument is ready for operation when the main tab shown below appears If an optional temperature humidity probe is attached those values will be shown in the upper left white area also The printer icon will co...

Page 32: ... numbers may be entered 2 When you enter information using the keyboard press either the Enter or Esc keys when you are done When you enter data using the keypad the data is entered when you press OK on the screen The keyboard will then be hidden until another text entry box is selected 3 When numeric input is needed a numeric keypad will appear on the screen Main Tab The Main Tab is the default s...

Page 33: ...e shown Refer to the trouble shooting section for appropriate actions If a flow error occurs an audible alarm will also sound NOTE During Start Delay Delay and Hold Times Hold this is an indicator of flow Off During Sample Time Time this is an indicator of flow not being within specified tolerances Operating on AC power no battery installed Operating on AC power battery is installed and charging T...

Page 34: ...nd then immediately after the Start button is press the delay time begins a countdown 2 During sampling and between cycles after the Start Delay has been displayed the Hold Delay is displayed and then begins a countdown Volume The volume of air sampled for a given sample Sample The specific sample being taken out of the total number of samples programmed to be taken Recs The total number of record...

Page 35: ...Main page if the barcodes use the format ZoneName LocationName i e the zone name followed by a colon followed by the location name The barcode can then be scanned and the specified zone and location will be automatically selected in the list boxes There are free online barcode generators available i e http barcode tec it com en Select linear Code 128 to generate the barcodes ...

Page 36: ...the display to switch back to the Main Tab display The display shows Temperature Relative humidity Air Velocity Bin sizes Particle count concentration Field Description Location Label that displays information about the currently selected location Manual Automatic Beep Mode Indicator refers to the Data Count Mode see section below Press the Start Stop button the begin sampling in the configured mo...

Page 37: ...ment Setup Sets which units are preferred for displaying environmental measurements taken using optional measurement probes System Setup Change Power On Password Setup Password System Configuration Print Settings Print Schedule and Clear Samples Purge Purge residual particles from flow path Info Display instrument information such as model number firmware version serial number etc Device Setup Set...

Page 38: ...ation standard to use for the samples taken in the Zone Options include ISO 14644 1 EU GMP Fed Std 209E F Fed Std 209E and None Use None for taking measurements that are not associated with standards classification Class The Class selected for the classification of the Zone Options vary by the Standard selected Status The occupancy status of the Zone Options vary based on the selected standard but...

Page 39: ... deleted The data associated with the zone must be deleted from the instrument before the zone can be deleted To Add a Zone To add a zone press Add The Definition Screen is displayed 1 Enter a name for the zone and select the Standard Class Status Air Flow and Largest Particle Size to Consider options from the dropdown boxes Input the Area using the keypad and select either ft2 or m2 to describe t...

Page 40: ...recipes from the Setup Tab by selecting the Recipe icon But if you create a new recipe here information you have already entered for the zone is prepopulated into the required fields If you edit an existing recipe your changes will affect all zones using that recipe Be certain that is what you want to do 6 When you are done selecting the recipe to use or adding a new recipe or editing an existing ...

Page 41: ...ed or the default naming convention can be maintained 5 You can take as many samples as possible up to 10 000 under a specific location attached to a specific recipe and then be able to select the samples based on date to print a report or export data for a selected number of samples 6 The Recipe Screen displays the recipe in use for the selected zone and information relevant to that recipe You ca...

Page 42: ... is what you want to do 7 When all the changes have been made press Save Recipes Setup Screen Use the Recipes Setup screen to review recipes add or delete recipes and edit recipes The Default recipe cannot be deleted A recipe that has samples cannot be deleted NOTE The delete button will be grayed out and unavailable if the recipe has samples ...

Page 43: ...tely when the start button is pressed and stops at the end of the sample time which is configured on the Recipes Timing Screen Beep The Beep mode enables the AeroTrak particle counter to operate in a Geiger Counter mode As particles are detected a beep is emitted The frequency of beeps configured utilizing the alarm thresholds setting It works on a single bin If you wish to beep on total particula...

Page 44: ...k particle counter will now emit a single beep for every 500 particles At steady state a beep will be emitted once per second 500 500 1 When the source is encountered it will emit 20 beeps per second 10 000 500 20 If a higher frequency is desired lower the threshold to 200 This will result in 50 beeps per second being emitted The maximum number of beeps that can be emitted per second is 50 4 Final...

Page 45: ...ption Start Delay Start Delay indicates how long it will be before the first sample is taken NOTE It takes approximately 10 seconds for the pump to reach the flow set point taking a measurement before the pump is functioning properly may result in a data and flow error Sample Time Sample time indicates how long the instrument will run for each sample Hold Time Hold Time indicates how long the inst...

Page 46: ...Count Units from the list During sampling when a channel value exceeds the threshold value set here the channel data is highlighted in red on the Main screen an audible alarm sounds and the alarm icon To acknowledge the alarm and silence the buzzer tap the alarm icon NOTES In Differential modes Δ disabling one or more channels will disable all threshold alarms Other alarms are not affected While i...

Page 47: ...nner When any of the channel Enable boxes are unchecked all Alarm enable boxes will be cleared When any of the Alarm boxes are checked all of the channel Enable boxes will become checked For the Cumulative modes there are no such constraints Any combination of Enable and Alarm selections can be made System Setup Screen Use the System Setup screen to select or change the power on password set up a ...

Page 48: ... support Tap on the screen to display the on screen keyboard and enter the required information Field Description Old Password Enter your existing password if one has already been set or leave blank New Password Enter a new password The password can be any length and use any characters Confirm New Password Retype the new password then press OK A confirmation message appears if the password is chan...

Page 49: ... settings Tap on the screen to display the on screen keyboard end enter the required information Field Description Old Password Enter existing password if one has already been set or leave blank New Password Enter a new password The password can be any length and use any characters Confirm New Password Retype the new password then press OK A confirmation message appears if the password is changed ...

Page 50: ...both cumulative Σ and differential Δ counts on the Main Tab To zoom the Main Tab select on the left side of the Main Tab it takes a moment for the screen to update Click on the screen again to return to normal view Store Partial Samples When selected stores the partial record in the current database if the instrument is stopped during a sampling period Alarm Volume Level Controls the alarm volume ...

Page 51: ...error algorithm corruption or select control voltages Relay will close on any flow error including sample flow sheath air flow or concentrator flow Either of these errors signifies potentially invalid data Relay closure can be selected to operate on any or all alarm functions Trigger Delay This is the number of sample cycles that must occur before the relay is activated continued on next page ...

Page 52: ...del number of the particle counter used to collect the data will be printed Separator Indicates a line separator will be printed after the Model Name and Serial Number in the header of all printouts Differential Indicates that the differential value of the data will be printed Cumulative Indicates that the cumulative value of the data will be printed Last Calibration The date and time the instrume...

Page 53: ...nglish even when the selected language is a language other than English Prints default zones and locations in English If zones or locations have been created with names in other languages the names are not translated to English Field Description Automatic Printing Enables automatic printing On Sample Print data whenever a sample completes On Alarm Print data when an alarm condition occurs English ...

Page 54: ... clear all samples from the internal database Select Yes to clear all samples Select No to return to the System Setup screen C A U T I O N WHEN YES IS SELECTED ON THE CLEAR SAMPLES SCREEN ALL SAMPLE RECORDS WILL BE DELETED FROM THE INSTRUMENT THERE IS NO WAY TO RECOVER THEM ONCE THEY HAVE BEEN DELETED ...

Page 55: ...eature be used when 1 The instrument was exposed to high concentrations 2 The instrument was not zeroed over long periods of time 3 After a field calibration 4 The instrument was moved around a lot Attach filters to the inlet and click the Start Purge button The pump will continue to run for 15 minutes and then stop To stop the pump before the 15 minutes have completed click the Stop Purge button ...

Page 56: ...r copyright manufacture date calibration date next calibration date firmware version USB IP address and date and time format Press Close when finished Device Setup Screen Use the Device Setup screen to access screens to set or change the date and time set visual parameters of the display set up communications or set regional features ...

Page 57: ...ns using the arrows or tapping on the screen which brings up the keypad Field Description Date Press the down arrow to display a calendar then select the date from the calendar Time Select the time component you want to change hours minutes seconds and then use the left and right arrows to adjust to the current time 24 Hour Time display is in 24 hour format ...

Page 58: ...he touchscreen display is aligned at the factory and typically will stay aligned for the life of the instrument Only perform this alignment if tapping on the onscreen controls of the instrument seems to give poor results Communications Screen Use the Communications screen to configure the IP address subnet and default gateway to which the instrument belongs Addresses can be entered using the arrow...

Page 59: ... the IP address does not belong to any other entities in the Routing Table Use DHCP Dynamic Host Configuration Protocol When checked this protocol is used to automatically obtain the information necessary for operation from a DHCP server running on your local network NOTE TCP IP is an industry standard networking protocol that allows computers and devices to communicate over Ethernet and other med...

Page 60: ...ly used to display real numbers and the date and time in your region Environment Screen Use the Environment screen to set the units for temperature which is displayed on the Main and Data Tabs and the printouts when a humidity and temperature probe is hooked up to the instrument Field Description F Display temperature in degrees Fahrenheit C Display temperature in degrees Celsius ft s Display velo...

Page 61: ...ocation then calculate concentration from sample volume and then round This may result in slight rounding errors when comparing counts with all channels enabled versus concentrations with selected channels enabled The methodology utilized is covered in ISO 14644 1 Annex D Field Description ft3 m3 Button used to change between counts and concentration displays number ft3 particles per cubic foot m3...

Page 62: ...Humidity level at the end of the time the data was collected if probe connected during sampling Alarm Alarm threshold was triggered Yes or not No Inst Status of the instrument hardware OK if no issues or an error abbreviation if instrument has a possible issue Vol Volume of air that was sampled Vel Velocity of the ambient air at the sampling location as measured by a connected TSI Velocity probe o...

Page 63: ...ile is intended to be used with TrakPro Lite Secure software and maintains CFR 21 Part 11 compliance The file has the extension file name_sec xml Unsecured file This file is intended for user input into Excel for graphing and data manipulation purposes and has the extension file name xml Both If using both file types both file formats can be exported Please note that the data export time is longer...

Page 64: ...e range a Check Use Start Date checkbox and select a start date to exclude data that was collected prior to that start date b Check Use End Date checkbox and select an end date to exclude data that was collected after that end date Date is displayed as month day year 4 This form allows you to select data for export by zone Move a desired zone to the box on the right to select it To select data by ...

Page 65: ...Range radio button and then select the lower and upper sample index numbers To select data for export by zone instead tap the Select by Zone button at the bottom 6 Once the records or the zone have been selected press Export to begin exporting Status screens allow viewing the progress of the export or ...

Page 66: ...orne Particle Counter C A U T I O N Do NOT remove the external drive during the export process If the thumb drive is removed re insert and restart the download process Data stored on the instrument is not lost during the transfer ...

Page 67: ... date to exclude samples collected before that date Check the Use End Date checkbox and select an end date to exclude samples collected after that date Check the Recipe checkbox to include recipe details for each recipe used in the report To Print Data 1 Click the Printer icon on the Data tab The Print by Zone screen appears 2 Move a zone to the box on the right to select it for printing 3 Optiona...

Page 68: ... Tap the Select Range radio button and select the lower and upper sample index numbers To select data by zone instead tap the Select by Zone button at the bottom 6 To filter the data by start and or end date check the appropriate checkboxes and select the date 7 Check Recipe to include the details of each recipe used by samples that are included in the report 8 Once you have identified the records...

Page 69: ...e Cancel Printing button to cancel the rest of the print job Printouts that include sample data will identify the samples as Sample X of Y where Y is the total number of samples in a set being printed not the total number of samples on the instrument and X is the current sample in the set not the sample ID for the sample ...

Page 70: ...nter a start date to exclude data collected before that date b Check the Use End Date checkbox and select an end date to exclude data collected after that date 2 Check the Recipe checkbox to include recipe details on the report 3 When you press the Generate button you are given the option of entering a title for the report 4 Enter a title or leave the textbox blank 5 Press the Enter key on the vis...

Page 71: ...quired by standard When you close the Exclude Samples form the excluded samples will be listed in the listbox on the Reports page Generate Press to begin generating a report that you can view on screen or print The Exclude Samples form shown below is displayed when you click the Exclude Samples button Enter the ID of a sample to exclude in the left column and enter the ID of a sample to replace it...

Page 72: ...3 42 AeroTrak Portable Airborne Particle Counter To save the selections for the report click Save button To clear the textboxes i e cancel use of excluded samples and replacements click the Clear button ...

Page 73: ...le Airborne Particle Counter is equipped with a USB A host drive that will allow for the downloading of stored data to a USB flash drive also commonly called a USB thumb drive To download data attach a flash drive to the USB A host port and follow the instructions in the operation section of this manual The data is downloaded in XML format that can be opened in Microsoft Excel version 2003 or grea...

Page 74: ...Pro Lite Secure software and recipes can be uploaded to the particle counters using the TrakPro Lite Secure software Installing Software See the TrakPro Lite Secure Software version 3 0 or later User s Guide P N 6004404 on CD P N 7001901 for installation instructions E t h e r n e t C o m m u n i c a t i o n s An Ethernet port is provided for use with TSI Facility Monitoring Software FMS Refer to ...

Page 75: ...e M a i n t e n a n c e S c h e d u l e TSI recommends annual factory cleaning and calibration for the AeroTrak Airborne Particle Counter See Chapter 7 Contacting Customer Service for service calibration Recommended Field Maintenance Schedule Item Frequency Zero check Daily or according to application Factory cleaning and calibration Annually Cleaning the instrument enclosure As needed Z e r o C h...

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Page 77: ...t Connect power cord Instrument does not meet zero count specification 1 particle 5 mins Instrument inlet is contaminated with particles HEPA zero filter is not connected properly and room air is leaking into the HEPA zero filter assembly Follow inlet cleaning instructions in manual Check that the HEPA zero filter has been tightly connected to the inlet Check that rubber O ring black on the inlet ...

Page 78: ...If only 1 battery is installed then the unit will not start a measurement and will display the battery warning To correct place a second charged battery in the instrument FLOW ERROR Instrument was unable to control flow rate i e if sample tubing used is too long greater than 12 m on 28 3 and 50 L min instruments 8 m on 100 L min instrument Restart measurement Pressure drop across inlet may be too ...

Page 79: ... 800 874 2811 USA or 651 490 2811 or e mail technical service tsi com If the AeroTrak Portable Airborne Particle Counter does not operate properly or if you are returning the instrument for service visit our website at http rma tsi com or contact TSI Customer Service at 1 800 874 2811 USA or 651 490 2811 International Contacts Service TSI Instruments Singapore Pte Ltd 150 Kampong Ampat 05 05 KA Ce...

Page 80: ...6388 Fax 65 6595 6399 E mail tsi singapore tsi com TSI Instrument Beijing Co Ltd Unit 1201 Pan Pacific Plaza No 12 A Zhongguancun South Avenue Haidian District Beijing 100181 CHINA Telephone 86 10 8219 7688 Fax 86 10 8219 7699 E mail tsibeijing tsi com TSI GmbH Neuköllner Strasse 4 52068 Aachen GERMANY Telephone 49 241 52303 0 Fax 49 241 52303 49 E mail tsigmbh tsi com TSI Instruments Ltd Stirling...

Page 81: ...ernational for specific return instructions Customer Service will need the following information The instrument model number The instrument serial number A purchase order number unless under warranty A billing address A shipping address Use the original packing material to return the instrument to TSI If you no longer have the original packing material seal off any ports to prevent debris from ent...

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Page 83: ...0 820 000 particle ft3 at 10 coincidence loss 9350 9550 710 000 particle ft3 at 10 coincidence loss 9500 425 000 particle ft3 at 10 coincidence loss Light Source Long life laser diode Zero Count Level 1 count 5 minutes meets JIS B9921 and ISO 21501 4 Flow Rate 9310 9510 28 3 L min 1 0 CFM with 5 accuracy meets JIS and ISO 21501 4 9350 9550 50 L min 1 77 CFM with 5 accuracy 9500 100 L min 3 53 CFM ...

Page 84: ...xternal Surface Stainless Steel AC Power power to AC adapter 110 to 240 VAC universal power supply DC Power power to instrument 24 VDC 3 0 A Battery Removable rechargeable Li Ion up to 2 Battery Life 9310 9510 Up to 7 hours of continuous use 9350 9550 Up to 4 hours of continuous use 9500 Up to 2 hours of continuous use Dimensions L x W x H 24 1 x 23 0 x 23 2 9 5 x 9 0 x 9 2 Standards CE JIS B 9921...

Page 85: ... 3 Voltage Fluctuations EN61000 4 2 Electrostatic Discharge Immunity EN61000 4 3 Electromagnetic Field Immunity EN61000 4 4 Burst Immunity EN61000 4 6 Conducted PS Immunity EN61000 4 5 Surge Immunity EN61000 4 8 Rated Power Frequency Field Immunity EN61000 4 11 Voltage Dips Short Interruptions Immunity RoHS Marking Yes Laser Safety Complies with 21 CFR 1040 10 and 1040 11 ...

Page 86: ...A 4 AeroTrak Portable Airborne Particle Counter D i m e n s i o n a l D i a g r a m Dimensions are given in millimeters with inch equivalents in parenthesis ...

Page 87: ... A 3 computer cable 1 3 concentration limits A 1 configuration screen 3 20 relay trigger 3 21 trigger delay 3 21 volume 3 20 zoom 3 20 confirm new password 3 18 3 19 contacting TSI 7 1 email address iii counting efficiency A 1 counts are too low 6 1 cumulative 3 22 cumulative concentration 3 31 customer service 7 1 D data handling 4 1 4 2 data security A 2 data storage A 2 data tab 3 31 alarm 3 32...

Page 88: ...n 5 1 schedule 5 1 zero check 5 1 manual 3 13 manual history ii manual automatic beep 3 6 manual automatic beep 3 4 model name 3 22 N name 3 8 new password 3 18 3 19 O old password 3 18 3 19 on alarm 3 23 on sample 3 23 operating conditions A 2 operation 3 1 optional accessories 1 4 P Q packing instructions 7 3 particle count concentration 3 2 3 6 parts list 1 2 password changing 3 19 peripherals ...

Page 89: ...cs 3 22 statistics only 3 22 status 3 8 stop purge 3 25 storage conditions A 2 store partial samples 3 20 stylus 1 3 2 6 subnet mask 3 29 superthane tubing 1 4 system setup 3 7 system setup screen 3 17 T TCP IP 3 29 technical contacts 7 1 technical support international 7 2 temperature 3 2 3 6 3 32 thermal printer 2 7 feed button 2 7 time 3 4 3 27 3 32 TRAKPRO Lite CD 1 3 trigger delay 3 21 tripod...

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