TSI Instruments AEROTRAK 9310, Operation Manual

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Contacting Customer Service 7-3
TSI France Inc.
Hotel technologique
BP 100
Technopôle de Château-Gombert
13382 Marseille cedex 13
FRANCE
Telephone : +33 (0)1 41 19 21 99
Fax : +33 (0)1 41 19 21 96
E-mail : tsifrance@tsi.com
R e t u r n i n g f o r S e r v i c e
Visit our website at http://rma.tsi.com and complete the on-
line “Return
Merchandise Auth
orization” form or call TSI at 1-800-874-2811 (USA),
(651) 490-2811, or 001 651 490-2811 (International) for specific return
instructions.
Customer Service will need the following information:

The instrument model number

The instrument serial number

A purchase order number (unless under warranty)

A billing address

A shipping address
Use the original packing material to return the instrument to TSI. If you no
longer have the original packing material, seal off any ports to prevent
debris from entering the instrument and ensure that the display and the
connectors on the instrument front and back panels are protected. This
instrument is very fragile and must be packed in a manner appropriate for
a precision instrument.