Tripp Lite BP240V09, Owner'S Manual

Page: 74 / 224

74
Storage
The battery cabinet must be stored in a clean, secure environment with a temperature less than 104°F (40°C) and a relative
humidity less than 90% (non-condensing). Store the battery cabinet in its original shipping container if possible. Charge
the batteries for at least 24 hours prior to use. Do not rely on the battery cabinet to provide backup power to connected
equipment until the batteries are fully charged.
Note: If the UPS system remains off for an extended period of time, it should be turned on periodically to allow the batteries
to recharge. The UPS system should be turned on and the batteries should be recharged at least one uninterrupted 24-hour
period every 3 months. Failure to recharge the batteries periodically may cause irreversible battery damage.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service
Programs are also available from Tripp Lite. For more information on service, visit tripplite.com/support. Before returning your
product for service, follow these steps:
1. Review the installation and operation procedures in this manual to ensure that the service problem does not originate from
a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit tripplite.com/support.
3. If the problem requires service, visit tripplite.com/support and click the Product Returns link. From here you can request
a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your
unit’s model and serial numbers, along with other general purchaser information. The RMA number, along with shipping
instructions will be emailed to you. Any Damages (direct, indirect, special or consequential) to the product incurred during
shipment to Tripp Lite or an authorized Tripp Lite service center are not covered under warranty. Products shipped to
Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the
outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product
for service using an insured carrier to the address given to you when you request the RMA.
8. Storage and Service