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TRAK Machine Tools
Southwestern Industries, Inc.
TRAK 3ntr 3D Printers
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Maintenance & Troubleshooting Manual
Problem/Symptom: Molten Part/Falling Sides
Potential Cause
Diagnostic/Remedy Actions
Problem with part cooling fan
Check fan connection.
See if there is anything trapped inside fan.
If needed, change fan.
Print speed is too low
Increase print speed
Extrusion temperature is too high
Decrease extrusion temperatures
Problem/Symptom:
Can’t Find Files on SD Card
Potential Cause
Diagnostic/Remedy Actions
Printer SD Card hasn't been correctly
seated in
Push the SD inside its socket
Defective SD card
Replace SD card
–
contact customer service to learn about
the GCODE files that must be saved on SD card
Problem/Symptom: Squashed Printed Part/Jerky Z Movement
Potential Cause
Diagnostic/Remedy Actions
Motherboard cooling fan is dead
Replace fan
Connector of one of z stepper is
faulty or unplugged
Restore connection or change cable
Stepper / Gearbox moving z axis is
faulty
Replace it
Problem/Symptom: Part Looks Shifted
Potential Cause
Diagnostic/Remedy Actions
See Problem/Symptom Squashed Part/Jerky Z Plate Movement
Wrong Z nozzle leveling
Do Z nozzle leveling
Problem/Symptom: No USB Connection, LCD not Lit
Potential Cause
Diagnostic/Remedy Actions
The LED lights inside printer are on
Motherboard problem
–
probably a short on a fan or on an
extruder
The LED lights inside the printer are
off: Problem with main 24V power.
Contact tech support
The LED lights inside the printer are
off: Tripped 220V fuse.
Contact tech support
Problem/Symptom:
Sketchy Movement/ Axis won’t Reverse Direction
Potential Cause
Diagnostic/Remedy Actions
See Problem/Symptom Squashed Part/Jerky Z Plate Movement
Problem/Symptom: Filament is Stuck into Bowden
Potential Cause
Scenario
Diagnostic/Remedy Actions
