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TRAK Machine Tools
Southwestern Industries, Inc.
ProtoTRAK SMX, K2, K3 & K4 & Retrofit Safety, Installation, Maintenance, Service and Parts List Manual
4.9 Service Codes
Service codes are broken down into the 4 following categories: software, machine setup, diagnostics and user
options/defaults.
All Service Codes are accessed in the SET-UP Mode by pressing the soft key for “SERV CODES”. The service codes can
be found under one of the headings listed on the main screen. Press the heading you want to access the code in
question. If you know code # you want press the CODE # softkey and it will take you directly to the code in question.
Press CODE #, enter the number you want, press SET.
4.9.1 Software Codes
The following codes pertain to software functions in the control. To get to any of these codes go to Service Codes, press
“A” and press the code you wish to view.
Note: If you are working with the SWI Customer Service Group, write the values down for Code 33 or Code 313. These
values will be valuable for troubleshooting.
4.9.1.1 CODE 33: Software ID
The Code 33 is the software identification procedure. The two types of software in the control include:
Software Version
- the version of the system you have installed
Firmware Version
- the version of firmware software that is responsible for control to servo interface.
Converter Version
– the version of software that is responsible for converters and options.
Operation System Version
– shows the version of the XP Operating System.
4.9.1.2 CODE 141: Load Configuration file from external drive
This code allows you to load your configuration file from the floppy disk or external drive to your hard drive. The
configuration file consists of items such as calibration and backlash constants. This code is used when a computer
module or hard drive has been replaced.
4.9.1.3 CODE 142: Save Configuration file to an external drive
This code allows you to save your configuration file to a floppy disk or external drive. The configuration file consists of
items such as calibration and backlash constants. This code is used when a computer module or hard drive needs to be
replaced. This stores the configuration file from the hard drive to the floppy disk. It is a good idea to do this code after
the machine is initially setup so these values can be saved and used in the future. If the computer or hard drive fails,
then you will not have the ability to save the configuration file and the machine will need to be re-setup when the
computer or hard drive is replaced.
Note: All machines will have a copy of the configuration file in the back of the electric’s cabinet.
4.9.1.4 CODE 313: Display Configuration File
This code displays the configuration file. This file contains pertinent information about the machine. The file will look
similar to the following. If the file becomes corrupt you can load default values by pressing the F4 softkey.
Product = KNEE2X (displays machine ID key of machine)
Motor encoder calibration constants
X=610.0711
Y=610.0812
Z=610.0678
Secondary feedback calibration constants X=3302.6122 Y=3302.5955 Z=3302.5877
(These numbers above are typical numbers for the calibration constants, the numbers for secondary feedback are
default numbers, which means no calibration has been done, or the machine does not have secondary feedback)
Arc accuracy – 0.001”
Secondary feedback – 0, 1, 2 or 3
(0 = off, 1 = X on only, 2 = Y on only, 3 = XY both on)
Code 11 values X = 0.002
Y = 0.001”
Code 128
X=0.001”
Y=0.0014”
Z=0.0016”
Code 12 (+)
X=000005
Y=000006
Z=000006
(-)
X=000005
Y=000005
Z=000006
Code 100 (+) X=210.5
Y=208.9
Z=200.1
(-)
X=207.1
Y=208.4
Z=203.6
4.9.1.5 CODE 316: Update Master Software
Load upgrade disk in floppy drive or add software to an external drive and press this service code. New software will
automatically download and control will reboot. Please perform alignment routine afterwards.
