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65
Rear Cleansing, Front Cleansing and Wand
Trouble
Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up first.
-
●
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)
➞
Stand up from the seat and then use again.
-
●
If the water supply pressure drops significantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞
Flip the power switch to OFF and wait about 10 seconds before flipping it on again.
If the same symptom reappears.
➞
There may be a malfunction. Consult
with TOTO customer service (see contact information on the back cover).
15
●
When sitting on the toilet seat, is there a toilet seat cover or clothing on the seat sensor?
Are you sitting without touching any part of the seat sensor?
➞
Check the position of the seat sensor, then sit so your skin is in direct
contact with the seat sensor.
11
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
11
●
Are you pressing "Wand CLEAN" button?
•
•
When you press "Wand CLEAN" button, "" comes out from the
vicinity of the wand to clean the wand.
➞
To clean the wand with it extended, perform "Wand cleaning".
32
The wand extends
but the cleansing
water does not
come out /
The cleansing water
pressure is weak
●
Has a water failure occurred?
➞
Press "Stopping" button on the remote control and wait until water
service is restored.
-
●
Is the shutoff valve closed?
➞
Fully open the shutoff valve.
15
●
Is the water filter drain valve clogged with foreign matter?
➞
Clean the filter.
37
●
Is the water pressure set to a low level?
17
The cleansing water
is cold
●
Is the warm water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when first sprayed.
24
-
Stops in the middle
of use
●
"Rear cleansing", "Rear soft cleansing" and "Front cleansing" stop automatically after
5 minutes of continuous use.
●
Does the seat sensor have difficulty detecting?
➞
If you get up slightly from or sit towards the left of the seat, the seat sensor
may temporarily stop detecting your presence.
-
11
Water comes out
unexpectedly
from the wand
●
When you sit on the toilet seat, water comes out for several seconds while
water is warmed up.
●
Has the CLEAN indicator light up in a cycle?
•
•
"Auto wand CLEAN" starts and the wand is cleaned.
-
20
Warm air drying
Trouble
Please check
Ref.
Page
The dryer
temperature is low
●
Is the dryer temperature set to low level?
24
Stops in the middle
of use
●
The feature stops automatically after about 10 minutes of continuous use.
●
Does the seat sensor have difficulty detecting?
➞
If you get up slightly from or sit towards the left of the seat, the seat sensor
may temporarily stop detecting your presence.
-
11
Flushing
Trouble
Please check
Ref.
Page
For not flushing
●
Are the main tap and the in-wall tank's shutoff valve fully open?
-
●
Has a water failure occurred?
➞
Use a bucket to flush water.
58
The toilet does not
flush even when the
button is pressed
●
Are you pressing the button repeatedly?
(After pressing the flush button, operation will not be accepted for about 10 to
20 seconds.)
-
The bowl unit
does not clean
automatically or the
timing is delayed
(Auto flushing)
●
Is "Auto flushing" set to "OFF"?
➞
Set to "ON".
●
Even if "Auto flushing" is set to "ON", it is not available in the following
instances.
・
About 60 seconds after the toilet is flushed.
➞
Wait about 60 seconds and flush the toilet with the remote control.
・
When the time spent sitting on the toilet seat or standing in front of the bowl
unit is less than about 6 seconds.
➞
Flush with the remote control.
・
When staying in front of the bowl unit after standing and using the toilet.
➞
Step away from the toilet and wait for about 3 seconds.
・
When water droplets or dirt are disrupting the body sensor.
➞
Remove any dirt that is on the body sensor.
●
When sitting on the toilet seat, is there a toilet seat cover or clothing on the
seat sensor?
Are you sitting without touching any part of the seat sensor?
➞
Check the position of the seat sensor, then sit so your skin is in direct
contact with the seat sensor.
40
22
22
-
13
11
●
The timing for the "Auto flushing" can be changed.
(After about 10 seconds → after about 5 or 15 seconds)
40
The toilet flushes
on its own
●
Is "Auto flushing" set to "ON"?
➞
You can turn it "OFF".
●
Does the seat sensor have difficulty detecting?
➞
If you get up slightly from or sit towards the left of the seat, the seat sensor
may not detect, and thus auto flushing may occur during use.
40
11
Troubleshooting
Reference
