2.10 Optical Drive Troubleshooting
2 Troubleshooting Procedures
Satellite A50/TECRA A2 Maintenance Manual (960-478)
2-43
2.10 Optical Drive Troubleshooting
To check if the optical drive (CD-ROM, DVD-ROM, DVD-ROM & CD-R/RW, DVD-R/-
RW or DVD Super Multi drive) is defective or malfunctioning, follow the troubleshooting
procedures below as instructed.
Procedure 1 Diagnostic Test Program Execution Check
Procedure 2 Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3,
Tests and Diagnostics
for more information on how to perform the test program.
Prepare the tools before the test. (Refer to tools for implementing the Diagnostics
procedures on page 2-1.)
If any error is detected by the test, go to Procedure 2.
Procedure 2
Connector Check and Replacement Check
The optical drive is connected to the system board by the connector. The connector may
be disconnected from the system board or faulty. Disassemble the computer following the
steps described in Chapter 4 and perform the following checks:
Check 1
Make sure the following connector has been firmly connected to the optical
drive and the system board.
If the connection is loose, reconnect it firmly and return to Procedure 2. If there
is still an error, perform Check 2.
Check 2
The optical drive may be faulty. Replace the optical drive with a new one
following the steps in Chapter 4. If the optical drive is still not functioning
properly, perform Check 3.
Check 3
The system board may be faulty. Replace it with new one following the
instructions in Chapter 4.
Summary of Contents for Tecra A2 Series
Page 10: ...x Satellite A50 TECRA A2 Maintenance Manual 960 478 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 49: ...Chapter 2 Troubleshooting Procedures ...
Page 50: ...2 Troubleshooting Procedures 2 ii Satellite A50 TECRA A2 Maintenance Manual 960 478 2 ...
Page 54: ...2 Troubleshooting Procedures 2 vi Satellite A50 TECRA A2 Maintenance Manual 960 478 ...
Page 105: ...Chapter 3 Tests and Diagnostics ...
Page 106: ...3 Tests and Diagnostics 3 ii Satellite A50 TECRA A2 Maintenance Manual 960 478 3 ...
Page 197: ...Chapter 4 Replacement Procedures ...
Page 198: ...4 Replacement Procedures 4 ii Satellite A50 TECRA A2 Maintenance Manual 960 478 4 ...
Page 204: ...4 Replacement Procedures 4 viii Satellite A50 TECRA A2 Maintenance Manual 960 478 ...
Page 271: ...Appendices ...
Page 272: ...Appendices App ii Satellite A50 TECRA A2 Maintenance Manual 960 478 ...
Page 290: ...Appendices Apx B Board Layout B 6 Satellite A50 TECRA A2 Maintenance Manual 960 478 ...
Page 332: ...Appendices Apx E Key Layout E 2 Satellite A50 TECRA A2 Maintenance Manual 960 478 ...
Page 334: ...Appendices Apx F Wiring Diagrams F 2 Satellite A50 TECRA A2 Maintenance Manual 960 478 ...
Page 336: ...Appendices Apx G BIOS KBC EC Update G 2 Satellite A50 TECRA A2 Maintenance Manual 960 478 ...
Page 338: ...Appendices Apx H Reliability H 2 Satellite A50 TECRA A2 Maintenance Manual 960 478 ...