Toshiba TEC EM1-31074 Owner'S Manual Download Page 91 | Manualshive

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18-1

18. TROUBLESHOOTING

18. TROUBLESHOOTING

18. TROUBLESHOOTING

Before You Call for Service

It is our primary concern to give you full satisfaction and better service. If, however, any problem arises
in connection with the operation of this scale, please check the following points before calling for
service:

A) Is the power plug fully plugged into an AC outlet?
B) Is the power turned ON?
C) Is AC power being properly supplied to the outlet? (Check it using another electric appliance.)
D) Check the circuit breaker.
E) Has there been a power failure of any sort?
F) Has the operation been carried out in the correct order?

Was the power turned ON when something was on the platter?

→

Make sure nothing is on the platter and turn the power on again.

Is the platter mounted correctly?

→

Mount the platter correctly and turn the power on again.

Is anything touching the platter?

→

If so, remove it.

Is the machine in a windy location?

→

Avoid locations subject to the wind.

1. Check that the media is loaded correctly.
2. Check whether the print head is set correctly or not.

Dirty print head.

→

Clean the print head.

Call the TOSHIBA TEC Authorized Service representative if necessary.

1. Dirty print head.

→

Clean the print head.

2. Poor media quality.

→

Change media type.

1. Plug power cord into an AC socket.
2. Check the circuit breakers or fuses.
3. Plug another appliance into the AC socket to check if there is power

supplied.

Call the TOSHIBA TEC Authorized Service representative if necessary.

1. Clean the cutter blades.
2. The blades are worn.

→

Call the TOSHIBA TEC Authorized Service

representative.

“----” is displayed at
power on.

Display unstable.

No print.

Dots missing in the print.

Unclear (or blurred)
printing.

Power does not come
on.

You see a raised nap
where the media has
been cut.

Problems

Solution

WARNING!

This scale has been manufactured under strict quality control. If you have any trouble, however, DO
NOT ATTEMPT TO FIX IT BY YOURSELF. Pull the power plug out of the outlet, and contact the
TOSHIBA TEC Authorized Service representative.

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Summary of Contents for TEC EM1-31074

Page 1: ...TEC Electronic Computing Scale SL 9000 ESB SERIES Owner s Manual ...

Page 2: ......

Page 3: ...ication Prohibited Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock If the machines share the same outlet with any other electrical appliances...

Page 4: ...rting normal operations When moving the machine take hold of the case and lift the machine Never hold the remote unit Do not place the machines on unstable or slanted surfaces as they may drop or fall and cause injury USE ONLY TOSHIBA TEC SPECIFIED paper DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high temperatures high humidity dust or gas Ensure the machine i...

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Page 7: ...L AND REPLACEMENT OF MEDIA 9 1 10 OUTLINE OF OPERATION 10 1 11 PROGRAMMING PROCEDURES 11 1 11 1 UNIT PRICE CHANGE 11 5 11 2 PLU DATA SETTING 11 6 11 3 INGREDIENT MESSAGE 11 9 11 4 NUTRITION FACTS 11 10 11 5 PLU VERIFYING LABEL 11 14 11 6 ADDRESS SETTING 11 15 11 7 SPECIAL INFORMATION 11 16 11 8 GRADE LINE 11 16 11 9 SPEED KEY SETTING 11 17 11 10 PRINT FORMAT 11 18 11 11 DATE TIME SETTING 11 21 11 ...

Page 8: ...COUNT OPERATION 14 4 14 4 PRINT COUNT OPERATION 14 6 14 5 ISSUING LABELS WITH NET WEIGHT STATEMENT FOR US TYPE ONLY 14 9 14 6 TARE SAVE FUNCTION PROCEDURES 14 11 14 7 CALLING AND PRINTING GRADE LINES 14 12 14 8 CALLING AND PRINTING LOGOS 14 13 14 9 SELECTING PRINT ITEM AND ADJUSTING THE LCD BRIGHTNESS 14 14 14 10 DATE CHANGE 14 15 14 11 BATCH PRINT MODE with 30 Items Run Assignment 14 16 14 12 FLO...

Page 9: ...play commodity names and programming messages are provided with the scale The 140 speed keys realize a higher degree of operability and the 3 inch sec print speed ensures fast and clear printing Password security prevents unauthorized access to the PROG M DOWN REWRAP READ and RESET mode We believe that your needs will now be fully satisfied and you will have total reliability in price calculations...

Page 10: ...pe Other Spec Display Liquid Crystal Display and 7 Segment Dsiplay Spec Standalone Max Capacity 30M 30 lbs decimal pound multi interval 15M 15Kg multi interval 1 2 ACCESSORIES NOTE Check that there are no missing or incorrect parts in the accessories Owner s Manual EM1 31074 Remote Display Speed Key Sheet Quality Control Report US type only Print Head Cleaner 24089500013 Remote Blind Plate Sealing...

Page 11: ... US CA type 5 digits QR type Unit Price 4 digits US CA type 5 digits QR type Total Price 5 digits US CA type 6 digits QR type Remote Display Mode Dual sides Capacity of PLU Memory 560 PLUs Standard 240 PLUs when LOGO is available Print Head Thermal Print Head 2 inch wide Media Issue Method On demand Batch Dot Density 193 dots inch 7 6 dots mm Print Speed 3 inch sec 76 2 mm sec Available Printing W...

Page 12: ...CE 3 APPEARANCE Remote Display Main Power Switch Drawer I F CMT PL 3 I F Power Cord Speed Keyboard and Programming Keyboard Operation Keyboard Print Head Liquid Crystal Display Level Gauge Adjustable Legs Right Cover Meat Platter ...

Page 13: ... affix it to the remote display Refer to Section 7 How to affix the remote display sheet CA CANADA SL 9000 WEIGHT POIDS ZERO T NET kg lb ZERO REG M D R W 100g PREPACK PRÉ EMBALLÉ ERREUR ERROR X Z PRICE PRIX TOTAL WEIGHT 0 6 Kg 6 15 Kg e d 0 002 Kg 0 005 Kg WEIGHT 0 15 lbs 15 30 lbs e d 0 005 lbs 0 01 lbs CAPACITY CAPACITÉ MX MEXICO SL 9000 CERO NETO REG M D R W 100g FIJO X Z ERROR PRECIO UNITARIO ...

Page 14: ...R PRECIO TOTAL PRECIO UNITARIO kg WEIGHT kg UNIT PRICE kg ZERO NET REG M D R W 100g FIX X Z LON INLINE ERROR TOTAL PRICE WEIGHT kg UNIT PRICE Rp kg ZERO NET REG M D R W 100g FIX X Z LON INLINE ERROR TOTAL PRICE Rp WEIGHT kg UNIT PRICE RM kg ZERO NET REG M D R W 100g FIX X Z LON INLINE ERROR TOTAL PRICE RM WEIGHT kg UNIT PRICE PHP kg ZERO NET REG M D R W 100g FIX X Z LON INLINE ERROR TOTAL PRICE PH...

Page 15: ...nction Programming Keyboard Function Function 1 Clears preceding numeric data 2 Releases the scale from the error mode Toggles between the upper characters or lower characters Calls the next PLU data item Sets the media transarency on the sensor 1 Calls the next PLU 2 Selects a programming item Sets AUTO CODE Changes the PLU currently called Deletes PLU Prints data set in the currently called PLU ...

Page 16: ... 1 4 lb Inserts a blank space in descriptors Stores Ingredient data in the temporaty memory Calls ingredient data from the temporaty memory Sets the preceding item Sets the following item Returns to the programming menu 1 Selects programming menu group 2 Toggles between capitals and small letters 3 Sorts the file when setting PLU data ingredient data and nutrition data 4 Sets a block PLU using the...

Page 17: ...2 61 70 8 17 26 35 44 53 62 9 18 27 36 45 54 63 PRESET COUNT GRADE LINE LOGO ST FEED ESC NEXT PLU PROG VOID POWER SAVE FOR DT TM 7 8 9 4 5 6 1 2 3 0 PLU PRT T C TEST ZERO GROUP 3 1 1 2 2 US type 1 2 1 4 CA QR type 100 g LB kg 1 2 Primary function Secondary function 4 Function Enters numeric data such as PLU unit price and tare 1 Clears numeric entries 2 Releases the scale from error mode 3 Release...

Page 18: ...unction for change Print OFF 3 Selects a menu group Returns to the main menu Accesses print item auto message timer print format and issue mode selection mode Turns the display on off when the scale power is on Changes between 1 2 lb and 1 4 lb US type only Changes the unit of measure to 100g CA QR type only Changes the unit of measure between lb and kg CA type only Sets the number of labels to pr...

Page 19: ...ssue Optional key by initial setting Calls the PLU frequently used Name of Key ST FEED TEST ZERO 5 2 OPERATION KEYBOARD AND SPEED KEYBOARD 1 70 to AUTO MANUAL NOTE In ESB limited specification mode Speed key 70 keys with no shift function key is no function as following mode 1 Page change in speed key program mode 2 Page change in unit price change mode at PLU DATA EDIT 3 Second page print in spee...

Page 20: ... 6 Adjust the level gauge See page 8 1 7 Turn the power on and then press the power key See page10 1 8 Set the following program menus Menu Group ITEM No Programming Name 2 0 PRINT FORMAT 2 1 DATE TIME SETTING 1 1 PLU DATA SETTING If necessary set the following program menus 9 Call a PLU to be sold in weighing mode and place a weight on the platter to check a correct price is displayed 10 The scal...

Page 21: ...emote blind plate Then tighten the screws to secure the remote display 3 Remove the tape from the remote packing and remote cap and lower to fit them to the scale Remote Display Remote Pipe Remote Cap Remote Packing Tape Screw Hole Screw Remote Blind Plate Connector Connector WARNING Be sure to cover the connectors with the connector cover because of high voltage and current If the connectors are ...

Page 22: ...ce clean before affixing the sheet or sticker CA Type Affix the remote display sheets to the depressed area of the remote display on both sides Operator side and customer side QR Type Remote Display Remote Display Sticker Affix to position A Affix to position B Affix the remote display stickers to the inner edge of the remote display sheet The sticker should be affixed on both the operator side an...

Page 23: ...rface Level the scale by turning the adjustable legs so that the air bubble is inside the center circle 2 When the air bubble moves toward rear turn the front adjustable legs clockwise Correct Incorrect 2 Adjustment Procedure 1 When the air bubble moves toward the left side turn the right adjustable legs clockwise ...

Page 24: ... media core with backing paper Label Cassette Roll Stopper Backing Paper Stopper Backing Paper NOTE When removing the backing paper loosen the paper by turning the paper winding shaft counterclockwise WARNING Since there is a cutter at the paper outlet be careful not to injure your fingers when replacing media CAUTION Do not hold the label cassette by the portion Doing so may deform the label cass...

Page 25: ...e in the SL 9000 may cause a label skew NOTE Ensure that the label guide plate aligns with the dowel 6 Refer to the figure below and set the media on the label cassette 7 Insert the roll stopper into the media core fully 8 Set the backing paper stopper in the proper orientation 9 Assemble the label cassette to the scale and remove slack of the media Push down the print head and close the right cov...

Page 26: ...Press the POWER key Password Input REG Menu Refer to Section 14 or Increment Other than Menu 1 Unnecessary Menu 1 Necessary Press Press No Press No Press Menu No 1 REWRAP Menu Refer to Section 14 Menu No 3 RESET Menu Refer to Section 15 Menu No 6 PROG Menu Refer to Section 11 Menu No 0 MARK DOWN Menu Refer to Section 14 Menu No 2 READ Menu Refer to Section 12 15 Menu No 5 SECURITY Menu Refer to Se...

Page 27: ...OID 0 1 or Menu Group 1 Item No TITLE Item No Liquid Crystal Display Menu Group 2 Menu Group 3 PLU DATA EDIT 0 PRT LOCATION 0 VENDOR 0 PLU DATA EDIT 0 PLU DATA 1 INGREDIENT 2 NUTRITION 3 ADRESS 5 SPECIAL INFO 7 GRADE LINE 8 SPEED KEY SET 9 CONF LABEL 4 Item No PRT LOCATION 0 DATE TIME 1 Item No VENDOR NAME 0 FREE FORMAT 1 CMT 2 ON LINE LOCAL 3 BAR CODE FORM 6 TITLE 7 LOGO 8 IDIOM 9 INITIAL SET 5 N...

Page 28: ...Item selection Refer to NOTE3 NOTES 1 When the selected menu 0 is protected from an access refer to Section 13 2 and enter the password 2 In Sections 11 1 11 2 and 11 3 items which have been sold on that day cannot be called unless they are reset or the Initial Setting 1 4 is set to 1 3 Select the programming menu by referring to the following item numbers Item No PLU DATA EDIT 0 PLU DATA 1 ADDRES...

Page 29: ...STORE CODE 11 20 12 CMT PL 3 2 2 5 BACK UP LOAD DATA OF PLU ING NUTRI SPEED KEY 11 20 13 ON LINE LOCAL 2 3 13 SET PARAMETERS FOR TMCC 11 24 15 INITIAL SET 2 5 6 SET INITIAL PARAMETERS 16 BAR CODE FORMAT 2 6 7 PROGRAM BARCODE FORMAT 11 25 17 TITLE 2 7 PROGRAM CHANGE TITLE ON DISPLAY PRINT 11 27 18 LOGO 2 8 SEND RECIEVE LOGO DATA 11 28 19 IDIOM 2 9 PROGRAM IDIOM 11 29 20 VENDOR 3 0 VENDOR NAME 11 29...

Page 30: ...character to the space to be inserted and press INSERT key 3 To delete a line press DELETE B key 4 To move the cursor to the preceding line press key or key 5 Pressing the key toggles between capitals and small letters 6 When entering a commodity name press ENTER or key instead of the RETURN 1 4 key to return 7 Pressing the CHANGE PLU key toggles the type font between normal and boldface 8 To call...

Page 31: ... procedure use the operation keys except when calling a PLU by using a speed key NEXT PLU VOID TEST PROG ESC 0 or Enter the PLU Enter the Speed key Speed key 1st half 2nd half PRT PRT MENU Group 1 MENU Group 1 Main MENU Change the unit price max 4 digit a a NOTES 1 Calling a PLU that has not been stored in the PLU file results in an error 2 Under this Menu Menu No 0 open price PLU s price cannot b...

Page 32: ...dity name max 32 chars x4 lines ENTER Is status of initial set 7 8 0 or 1 2 Is status of initial set 8 1 In what mode is PLU used Is status of initial set 1 6 Enter UPC max 6 dig Is status of initial set 26 4 ENTER Enter quantity for that price Max 2 dig Enter flag of unit price Refer to NOTE4 ENTER Enter unit price max 4 dig ENTER ENTER Enter shelf life Max 3 dig ENTER Enter PERIOD OF RELISH Max ...

Page 33: ...o which other PLU data is set will result in an error 4 Unit price flag may be selected as follows 1 In case of lb scale a INSERT1 key per lb b DELETE A 1 2 key per 1 2 lb c RETURN 1 4 key per 1 4 lb 2 In case of kg scale a INSERT 1 key per 100 g or Kg CA QR type only 5 Tare limit should be a multiple of 5 5 10 15 up to 2 000 lb for US type and a mutiple of 2 2 4 6 8 up to 1 000 Kg for CA QR type ...

Page 34: ...ion mode is selected 3 Memory addition for OPEN PLU is same as normal PLU 4 Key operation is as following Scanning REG POWER POWER POWER SW ON POWER OPEN PLU 0 000 0 00 0 00 OPEN PLU DATA PLU 999999 tare 000000 UPC 000000 shelf life 000 DEPT 0000 3rd Date 000 comm 1st OPEN PLU piece cnt 00 comm 2nd space mode flag 00 comm 3rd space Bold SH flag 00 comm 4th space Tare 0000 unit price flag 11 Discou...

Page 35: ... MENU Group 1 Main MENU 2 ENTER or NEXT PLU Enter the PLU max 6 dig Enter the ingredient message Refer to Page 11 4 Pressing the key calls data stored by pressing the key Pressing the key temporarily stores data into the work buffer RECEIVE SEND SEND ENTER Y C NOTES 1 When no data is programmed for the PLU ingredient cannot be set 2 When a selected PLU is not stored in the PLU file a PLU NOT FOUND...

Page 36: ...U 3 or ENTER ENTER ENTER Enter the PLU max 6 dig Enter the Servings Per Container Enter the Serving Size Enter the Calories 0 9999 ENTER ENTER Enter the Total Fat 0 99999 or 0 0 999 9 Enter the Saturated Fat 0 99999 or 0 0 999 9 Additional Information Area 1 0 9999 Enter the Calories from Fat 0 9999 ENTER ENTER Enter the cholesterol 0 99999 or 0 0 999 9 Enter the Sodium 0 99999 or 0 0 999 9 ENTER ...

Page 37: ...e ENTER key is pressed Thus if you quit the procedure on the way data entered without pressing ENTER key is not stored 3 The additional information can be used only when its title has been registered in Section 11 14 A ENTER ENTER ENTER Additional Information Area 2 6 0 99999 or 0 0 999 9 Enter the Vitamin A 0 999 Enter the Vitamin C 0 999 ENTER ENTER ENTER Enter the Calcium 0 999 Enter the Iron 0...

Page 38: ...ydrate Necessary daily intake of Dietary Fiber Percentage of necessary daily intake of Calories Percentage of necessary daily intake of Total Fat Percentage of necessary daily intake of Saturated Fat Percentage of necessary daily intake of Cholesterol Percentage of necessary daily intake of Sodium Percentage of necessary daily intake of Total Carbohydrate Percentage of necessary daily intake of Di...

Page 39: ...ing Calories 3 Calories from Fat 4 Vitamin A 13 Vitamin C 14 Calcium 15 Iron 16 Percent Daily Values are based on a 2 000 calorie diet 1 0000000000000000000000 1 2 0000000000000000000000 2 Additional information area 1 Additional information area 2 Additional information area 3 Additional information area 4 Additional information area 5 Additional information area 6 Additional information area 7 8...

Page 40: ...s when the ENTER key is pressed 3 Pressing the CLEAR key releases the scale from the error mode and returns to the initial status of this menu 4 After clearing a paper jam error the scale will wait for an entry of PLU again 1 0 0 1 1 0 0 1 0 8 4 MENU Group 1 NEXT PLU ENTER CLEAR PROG ESC ENTER The confirmation label is issued MENU Group 1 Main MENU g g Set the entire PLU Set the individual PLU Ex ...

Page 41: ...s and receipt header printed on label can be set within the following character limits Address 32 characters x 2 lines Receipt Header 24 characters on the 1st 2nd line and 48 characters in the 3rd line 5 0 9 MENU Group 1 PROG ESC ENTER ENTER Enter a store address or receipt header Refer to Page 11 4 MENU Group 1 Main MENU h h Store Address Receipt Header ...

Page 42: ...et weight data is printed 7 TEST ENTER ENTER PROG ESC MENU Group 1 Main MENU MENU Group 1 Enter the special information Refer to page 11 3 11 8 Grade Line In ESB Limited Spec mode this programming is unavailable Menu Group 1 Item No 8 You can set the maximum 49 kinds of grade lines max 32 characters line and call one of them to print it on the label 8 ENTER ENTER PROG ESC MENU Group 1 Main MENU ME...

Page 43: ... upper two digits are assigned to department and the lower four digits to PLU The department is automatically added in front of four digit PLU and treated as a six digit PLU In case of PROG Report and Reset modes PLU is treated as a six digit number So the upper two digits are not treated as department Consequently the four digit PLU is available only in REG M DOWM and REWRAP modes NOTE The defaul...

Page 44: ...ith backing paper is selected CHANGE PLU TEST FEED SET NEXT PROG ESC j j j j j Issue method Is print position correct MENU Group 2 0 Select the print format which allocates the label format by the key or key NEXT PLU SET NEXT Enter the label format Refer to Table 2 Select SENSIBILITY ADJUST by pressing the key When Batch Printing with backing paper is selected the sensitivity of the label sensor w...

Page 45: ...rition Printing Label length mm 48 mm width 30 0 40 0 54 0 68 8 82 6 92 0 69 9 84 1 106 4 76 2 90 5 104 8 112 7 112 7 Variable Length 57 mm width Print of the NET WT statement Impossible Possible Kind of label NON POS label Bar code change label POS label Label Format 00 50 10 60 11 61 12 62 13 63 14 64 15 65 16 66 21 71 22 72 23 73 24 74 25 75 26 76 31 81 32 82 33 83 34 84 35 85 36 86 41 91 batch...

Page 46: ... mode it is possible to print it is possible to print following labels New label format is not added 11 10 PRINT FORMAT Non POS X O POS O O Ing 6line O O V Length O O 57 mm width label 48 mm width label Format No 10 11 48 60 61 00 10 11 48 50 60 61 X Not possible O Possible ...

Page 47: ...o 2 CMT OPERATIONS SL 9000 is designed to interface with a Cassette Magnetic Tape loader This loader allows the transfer of the entire PLU file ingredient file and other data from the SL 9000 to tapes This can be accomplished in number of operation steps In turn information from the tape can also be transferred to another SL 9000 scale ENTER ENTER ENTER ENTER k k MENU Group 2 1 Set the date Month ...

Page 48: ...or Message 1 3 0 1 2 FDC ERROR FDK MISINSERTION ERROR UNAVAILABLE FDK INSERTION ERROR VOL LABEL UNMATCH ERROR FDK MEMORY FULL ERROR WRITE PROTECT ERROR NO SEARCH FILE ERROR TIME OUT ERROR LOAD ERROR FDK ERROR BUSY STATUS POWER FAIL ERROR OVERRUN ERROR 3 4 5 6 1 2 3 4 5 6 Error Code Error Message E 3 F 7 8 0 FRAMING ERROR PARITY ERROR DESIGNATED SELECT KEY ERROR DATA ERROR STATUS ERROR TIME OUT ERR...

Page 49: ...ING 2 COMPARE PLU ING IN OLD FORMAT READ PLU ING 3 READ PLU ING IN OLD FORMAT WRITE PLU TO CMT 4 SAVE PLU IN NEW FORMAT VERIFY PLU CMT 5 COMPARE PLU IN NEW FORMAT READ PLU FM CMT 6 READ PLU IN NEW FORMAT WRITE ING TO CMT 7 SAVE ING IN NEW FORMAT VERIFY ING CMT 8 COMPARE ING IN NEW FORMAT READ ING FM CMT 9 READ ING IN NEW FORMAT WRITE NUTRITION 10 SAVE NUTRITION IN NEW FORMAT VERIFY NUTRITION 11 CO...

Page 50: ...PS 2 After setting the ID turn the power switch OFF and ON again Table 5 Transmission Delay Time Table TR Time ms TR Time ms 1 20 39 6 120 139 2 40 59 7 140 159 3 60 79 8 160 179 4 80 99 9 180 199 5 100 119 The default is 3 PROG ESC MENU Group 2 Main MENU The transmission delay time can be set when in line system is selected for TMCC Refer to Table 5 l l MENU Group 2 3 Select mode TMCC OFF line Se...

Page 51: ...heck digit MENU Group 2 ENTER ENTER 1 1 2 3 4 2 3 4 5 6 6 or NEXT PLU q q ESC PROG MENU Group 2 Main MENU Set the flag Left Right Enter a price Enter an UPC Move the cursor to the column to be set Switch over the setting item refer to NOTE 8 ex Press the key twice to select UPC as a setting item Select the format Format 1 WEIGH Format 2 BY COUNT Format 3 FIX PRICE Format 4 RECEIPT Switch over UPC ...

Page 52: ...y W W W W W 1 2 3 4 5 2 When the ENTER key is passed bar code format is checked An error occurs in the following cases Check digit C D is at other than digit 13 Price check digit PC D cannot be calculated Price is other than 4 or 5 digits Price is not set serially beginning from P1 to P4 or P1 to P5 Weight is not set serially beginning from W1 W1 to W5 3 The usable keys to set the column are as fo...

Page 53: ...d the initial titles will resume Before starting this operation set the initial setting 7 3 to 1 MENU Group 2 ENTER ENTER 7 ESC PROG MENU Group 2 Main MENU Enter the title See NOTE Enter the title See NOTE NOTE Title No and format of the additional information area Item Additional 1 Additional 2 Additional 3 Additional 4 Additional 5 Additional 6 Additional 7 8 Additional 9 10 Additional 11 12 Tit...

Page 54: ... 10 7 to 1 MENU Group 2 ENTER 8 ESC PROG MENU Group 2 Main MENU Load the tape into the CMT Loader Select a transmission item 1 SAVE SL 9000 CMT 2 VERIFY SL 9000 CMT 3 LOAD SL 9000 CMT 320x118 dot size logo Thelogoisprintedatthelower center of the print area NOTE Two sizes of logos are printed differently as follows Table 6 Error message during data transmission Error message Cause Error position H...

Page 55: ...C r r PROG MENU Group 2 Main MENU Enter an idiom Max 20 charas Set an idiom 1 50 Deleting a vendor number MENU Group 3 ENTER ENTER 0 s s ESC PROG MENU Group 3 Main MENU Enter a vendor name Max 12 charas Set a vendor number 0 39 MENU Group 3 ENTER 0 DELETE PLU ESC PROG MENU Group 3 Main MENU Enter a vendor number 11 18 VENDOR SETTING In ESB Limited Spec Mode this programming is unavailable Menu Gro...

Page 56: ...h an error will occur Key functions 1 Moves downward Data is stored 2 Moves downward Data is stored 3 Moves upward Data is stored 4 Moves to the right 5 Moves to the left 6 Selects a setting a ROT Rotation 11 19 FREE FORMAT 0 90 180 270 0R 90R 180R 270R Printing Item Liquid Crystal Display t MENU Group 3 1 1 ENTER Select data format Tset print or TEST PROG ESC t Select a print item to be re locate...

Page 57: ...1 13 15 16 21 23 25 26 31 33 35 and 36 3 Length 30 200 mm 4 Number of ingredient message lines 0 38 lines 5 Bar code height 0 39 mm 5 Each print item should be printed in the following range No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 384 384 84 70 84 70 106 105 140 105 138 105 212 12 100 34 384 84 232 320 384 384 94 1 20 13 20 13 20 13 20 13 32 13 2 20 20 13 48 20 14 118 194 32 94...

Page 58: ...is positioned at the designated coordinate 1 0 2 90 3 180 4 270 The points indicates by the arrows are the designated coordinates 8 Print coordinate When setting the print item positions X and Y an error will occur in the following cases 1 Entered X point Print size X 384 dots 2 Entered Y point Print size Y 1301 dots Magnified print items become double in size No 23 24 25 26 27 28 29 30 31 138 105...

Page 59: ...SELL BY WEIGHT T WEIGHT U PRICE T U PRICE PRICE T PRICE BARCODE ADDRESS TARE T TARE RELISH T RELISH S INF N WT MARK M R LOGO S HANDLING Available Not available COMMODITY NAME INGREDIENT MESSAGE PACKED ON DATE TITLE OF PACKED ON DATE SELL BY DATE TITLE OF SELL BY DATE WEIGHT TITLE OF WEIGHT UNIT PRICE TITLE OF UNIT PRICE TOTAL PRICE TITLE OF TOTAL PRICE BARCODE ADDRESS TARE TITLE OF TARE COOKED BY ...

Page 60: ...essages are listed in the PLU order from small to large All the preset grade line contents are listed All preset vendor names are listed All preset idioms are listed Report Name PLU programmed data report Commodity description report Speed key programmed data report Commodity and ingredient description report Grade line report Vender name report Idiom report Set the data range of each programmed d...

Page 61: ...ct menus to be protected Remote display WEIGHT UNIT PRICE TOTAL PRICE 1 0 0 0 0 0 P M R S XZ 0 Protected Accessible with a password entry Unprotected Exclude menus the password A cannot access Remote display Enter password A as 4 digits WEIGHT UNIT PRICE TOTAL PRICE 1 1 0 0 1 0 P M R S XZ 0 Valid 1 Invalid Unnecessary The following numeric keys representseachmenu Enter the following numbers when s...

Page 62: ...CE 1 1 1 0 1 1 P M R S XZ 0 Valid 1 Invalid Unnecessary Enter password B as 4 digits NOTES 1 Select validity of the password by pressing the key 2 When the same password is entered for password A and B password A has priority over the password B 3 Be careful if you exclude the same menu from the accessible menus with both password A and B as you will not be able access the menu ...

Page 63: ... NOTE When the password is unknown enter HELP instead and you can access only security menu 13 2 CALLING MENU BY ENTERING PASSWORD Liquid Crystal Display PROG 0 REG 1 MARK DOWN 2 REWRAP 3 SECURITY 4 READ 5 RESET 6 Accessible without the password Accessible with the password REG Non protect menu Protect menu Password NG Accessible menu with the password Password OK ...

Page 64: ...caling or other errors may occur 6 If the zero point has shifted during scaling and no tare is displayed adjust the zero point by depressing the ZERO key 7 Check the date of the scale before operation every day 8 Make a test print before operation every day Press the TEST key and the test label is issued How to access the REG M DOWN or REWRAP menu The following display is the REG menu display When...

Page 65: ...IT PRICE TOTAL PRICE 1 000 8 00 8 00 Liquid Crystal Display T BONE STEAK REG Remote Display NET WT SELL BY PACKED ON PRICE lb Sample label NOTES 1 Pressing a speed key to which no PLU data has been assigned will result in an error In this case press the C key then press a speed key to which PLU data has been assigned 2 To change between AUTO and MANUAL follow the procedure provided in section 14 9...

Page 66: ...ile will be printed as the Total Price regardless of its actual weight and the weight is also printed on the label Menu REG M DOWN or REWRAP Mode FIX Example In the case of PLU 636 of fixed price 3 80 which is assigned to speed key 7 6 3 6 PLU 7 PRT The label is issued The label is issued Enter the PLU Press Press the speed key Place the commodity on the scale platter Ex 1 000 lb AUTO MANUAL WEIGH...

Page 67: ... DONUTS for 1 50 of price for 4 DONUTS When a price of 1 50 4 DONUTS is set for PLU 33 3 3 1 0 PLU PRT PRT Single label is issued The label is issued in succession after peeling it C C PLU Enter the PLU Enter the quantity of purchase Max 2 digits Press to suspend label issue temporarily Press to cancel label issue The display returns to the initial screen Press to resume label issue AUTO MANUAL WE...

Page 68: ... item can be sold as below 1 piece at 15 dollars 15 pieces at 10 dollars 15 pieces sold at 0 5 dollars per 10 pieces Enter the PLU Press Press Press Enter quantity Enter quantity Enter total price ex 3 ex 2 5 1 1 5 5 0 1 0 1 0 1 5 PLU FOR FOR PRT ex 1 Enter price Enter price ...

Page 69: ...ued with the backing paper attached When all the specified numbers of the labels are being issued C C C Remove the commodity PRT NOTES 1 A batch issue means to print labels continuously with the backing paper attached On demand issue means to print label one by one 2 To check the remaining number press the PLU and the PRESET COUNT keys Press Set the number of labels Max 99 labels Press Enter the P...

Page 70: ...n with the backing paper attached The next label is issued after removing the current label When all the specified numbers of labels are being issued C C PRT PRT Enter the PLU Press Press to save the PLU data BY COUNT FIX Place a commodity on the platter Ex 1 320 lb AUTO MANUAL Batch On demand When the last label is issued Repeat until the specified number of labels are issued alternating the comm...

Page 71: ...rition information labels are issued in the following methods Issue mode Weigh Fix Weight price Fix Net weight By count Manual issue On demand Pre 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 Pre 1 Pre 0 Pre 1 Pre 0 Pre 1 Pre 0 Pre 1 Batch On demand Batch Auto issue Pre Preset count 1 Issue method 1 After a basic data label is issued a nutrition information label will be issue...

Page 72: ...ght of this commodity is 19 oz and decides to sell it at 2 00 Enter the PLU 8 1 6 2 1 9 3 0 0 PLU PRT FOR PRT The label is issued The label is issued Labels of identical print data will automatically be issued consecutively by peeling the label off the backing paper PLU C C Press Enter the new price Press Enter the new weight unit of weight oz displayed in the incremental display method i e the da...

Page 73: ...error 6 Unit price calculation system Step 1 Weight data is calculated from royal lb into decimal lb Round off the data to two decimal places ex 21 oz 1 3125 lb round 1 31 lb Step 2 Price is divided by the value obtained above Round off the data to two decimal places ex 1 5 1 31 lb 1 145 round 1 15 lb This data is printed 7 When the unit price is less than 0 01 lb or either the weight or price is ...

Page 74: ...00kg 2 205lb for the CA type When tare subtraction is in operation however the scalable range for net weight becomes less by the amount of the tare Net weight Gross weight Tare 2 Preset tare must be a multiple of 2 g for CA QR type Kg scale and a multiple of 0 005 lb for US CA type Lb scale 3 The tare function is available when the Initial Setting 8 7 is set to 1 The speed key 70 will function as ...

Page 75: ...EG M DOWN or REWRAP Mode WEIGH or FIX or BY COUNT WEIGHT Remote Display Liquid Crystal Display Commodity Name DONUTS UNIT PRICE TOTAL PRICE P 4 3 76 WEIGHT Remote Display Liquid Crystal Display ENTER THE G LINE Liquid Crystal Display Grade Line PREMIUMS OFFERED UNIT PRICE TOTAL PRICE 5 3 5 1 PLU G LINE PRT PRT The label is issued NET WT SELL BY PACKED ON PRICE lb Sample label Enter the PLU Press P...

Page 76: ...EG M DOWN or REWRAP Mode WEIGH FIX or BY COUNT Press LOGO 1 0 0 C PRT or Start the label issue operation Enter the logo 1 to 26 Press Clear the entered logo NOTES 1 The logo will be effective until it is changed or deleted Logo is still effective after turning power off and or changing mode 2 Pressing the PRT key returns the display to the initial display of Weight mode This clears the unit price ...

Page 77: ...t Press Table 9 Darken Lighten Entry 1 2 3 4 5 6 7 8 Packed on date Print Non Print Sell by date Print Non Print Commodity name Print Non Print Weight Print Non Print Unit price Print Non Print Total price Print Non Print Barcode Print Non Print Ingredient Print Non Print Piece count Print Non Print Cooked by date Print Non Print SP Info Net Wt Print Non Print LCD brightness adjustment Media selec...

Page 78: ... 4 Pressing the C key allows you to return to the step of selecting the packed on date 5 The range of idle time 0 to 99 seconds A setting 0 prohibits display of an auto message 6 Item 29 is operable only when the initial setting 1 5 is set to 0 7 Be sure to press the FEED key after the PRT key when changing the label format 14 10 DATE CHANGE The date can be changed temporarily Menu REG M DOWN or R...

Page 79: ... COUNT 3 1 NEXT PLU NEXT PLU FOR or VOID 1 0 PRT PRT z A The label is issued Item 1 to 30 Preset number of labels Liquid Crystal Display 01 000001 C 0 Enter the PLU Press Press Enter the number of labels to be issued max 99 Register next preset item Change or cancel the number of labels to be printed not functions when an item is not registered Next PLU The next PLU is recalled VOID The previous P...

Page 80: ...NE PRT PRT LOGO 1 By calling the PLU designation LOGO the LOGO can be designated per PLU and printed When the PLU does not designate the LOGO the LOGO programmed before entering Batch Print Mode is printed Enter the quantity Call the Grade Line Enter the required Grade Line 1 to 49 Press Call PLU designation LOGO 1 Enter the required LOGO 1 to 26 Press ...

Page 81: ...lts in an error 2 Programmed items are reset when the power is off changing the menu PROG REG changing the mode weigh by count fix batch printing has been finished 3 Pressing the PRESET COUNT key to preset the 31st item results in an error 4 The LOGO and Grade Line called per PLU cannot be changed 5 The label issued in Batch Print Mode cannot be corrected using the VOID key 6 TOTALS OVERFLOW error...

Page 82: ...E 0 000 P 000000 14 12 FLOATING VENDOR 14 12 FLOATING VENDOR Menu REG Mode WEIGH FIX or BY COUNT Floating vendor function allows you to register different commodities sales together This function is available when the Initial Setting 11 1 is set to 1 and using a receipt Maximum number of registerable commodities One scale 200 commodities One vendor 99 commodities NOTE Print format varies depending...

Page 83: ... procedure Enter vendor VOID VOID NEXT PLU or PRT C Subtotal The following procedure will sum up all of the registered items Enter vendor Enter prices A receipt will be issued ST C PRT Exit the deletion mode Press Cancel Enterthedeletionmode NEXT PLU the next item VOID the previous item Delete a registered price Press Press ...

Page 84: ...leared after they are printed on labels or journal paper 15 TOTAL OPERATION ESC ESC 5 6 or Issue each Report No 0 1 2 3 HOURLY TOTAL GRAND TOTAL PLU TOTAL VENDOR TOTAL ITEM REPORT RESET JOURNAL LABEL How to access the READ or RESET menu The following main menu is displayed after pressing the ESC key Enter 5 to enter the READ menu or 6 to enter the RESET menu When those menus are protected enter th...

Page 85: ...OURLY TOTAL REPORT Ex REPORT Menu NOTES 1 When issuing an hourly report hours with no sales are not printed 2 An hourly report is printed as follows 1 Label Issued sequentially in on demand mode 2 Journal paper Issued with journal paper 3 Label with backing paper Issued sequentially in batch mode 3 If the C key is pressed during issuance the hourly report being printed will complete then the total...

Page 86: ... printed 3 Pressing the C key in the middle of issuing a reset report stops printing and data is not cleared 15 4 VENDOR TOTAL REPORT PRT PRT 3 Enter an individual vndor All Individual NOTE The key represents 0 through 9 The most significant digit in the starting number is followed by an appropriate number of keys D Entire PLU Total PRT 1 0 0 PRT 1 0 0 1 PRT 1 0 0 1 0 7 PLU PRT A Individual Total ...

Page 87: ...LEAR key and re input the right data Press the CLEAR key and delete unnecessary PLUs Press the CLEAR key and check the PLU Press the CLEAR key and set the data to free PLU Press the CLEAR key and re input the right data 1 Check that the label and print head are set correctly 2 If the label home position is misaligned press the FEED key Press the FEED key Press the CLEAR key and save the ingredient...

Page 88: ... end Label overruns Press the C key and re input the right data Press the C key and check the PLU Press the C key then the ESC key and select RESET Then sum up the exceeded memory Press the C key then the ESC key and select RESET Then sum up the exceeded memory Press the C key and reprogram PLU data 1 Check that the label and print head are set correctly 2 If the label home position is misaligned ...

Page 89: ...MATCH SPEC Mismatch of the model type Mismatch of the base unit Mismatch of the VERSION Mismatch of the TRANS MITTING DATA Mismatch of the scale capacity Parity error Framing error Overrun error Data error Two or More Hardware error Time out error Press the CLEAR key Press the CLEAR key BAD TAPE OR CMT TIME OUT ERROR ...

Page 90: ...nt Head Cleaner Element 3 Clean the print head element with the print head cleaner NOTE Be careful not to damage the print head when cleaning 4 If any label paste is found on the label on the cutter wipe off paste with alcohol After removing the label cutter reattach it using the following procedure 1 Install an unloaded label cassette on the scale 2 Install the label cutter aligning the cutter no...

Page 91: ...tion Avoid locations subject to the wind 1 Check that the media is loaded correctly 2 Check whether the print head is set correctly or not Dirty print head Clean the print head Call the TOSHIBA TEC Authorized Service representative if necessary 1 Dirty print head Clean the print head 2 Poor media quality Change media type 1 Plug power cord into an AC socket 2 Check the circuit breakers or fuses 3 ...

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Page 94: ...PRINTED IN SINGAPORE EM1 31074E E ...

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