Toshiba Satellite X200, Maintenance Manual

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2 Troubleshooting Procedures
Satellite x200/x205/satellite Pro x200 /
EQUIUM X200 /SATEGO X200 Series
Maintenance Manual
4
2.2 Troubleshooting Flowchart
If you know the location of the malfunction, turn directly to the appropriate section of this
chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for
determining which troubleshooting procedures to execute. Before performing any
troubleshooting procedures, verify the following:
z
Ask the user if a password is registered and, if it is, ask him or her to enter the password.
z
Verify with the customer that Toshiba Windows Vista is installed on the hard disk.
Operating systems that were not preinstalled by Toshiba can cause the computer to
malfunction.
z
Make sure all optional equipment is removed from the computer.
z
Make sure the floppy disk drive, if installed, is empty. If no FDD module is installed,
you should use an external FDD to run the diagnostics tests