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If Something Goes Wrong
User's Manual
7-15
Satellite P20
Version
1
Last Saved on 30/05/2003 13:57
ENGLISH using Euro_M.dot –– Printed on 30/05/2003 as T202014-EN
If You Need Further Assistance
If you have followed the recommendations in this chapter and are still
having problems, you may need additional technical assistance. This
section contains the steps to take to ask for help.
Before you call
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources of
assistance first.
Try the following before contacting TOSHIBA:
■
Review the troubleshooting information in your Microsoft
®
Windows
®
documentation.
■
If the problem occurs while you are running a program, consult the
program’s documentation for troubleshooting suggestions. Contact
the software company’s technical support group for their assistance.
■
Consult the dealer from whom you purchased your computer and/or
program. Your dealer is your best source for current information.
Contacting
TOSHIBA
If you still need help and suspect that the problem is hardware related,
TOSHIBA offers a variety of resources to help you. Please refer to
appendix E for TOSHIBA support information.