21
Troubleshooting
5.375 x 8.375 ver 3.1
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Audio issue(s)
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Other issue(s)
Power issues
External display issue(s)
Refer also to your computer and monitor documentation.
Problem(s)
Solution(s)
Docked computer will not turn on
(Your computer’s AC power light
does not turn on)
Check the connections. Make sure the power cord is firmly connected to
the port replicator and a live electrical power outlet.
Check the condition of the power cord and plug prongs. If the cord is
frayed or damaged or the plug prongs are bent, replace the cord. If the
plug prongs are soiled, wipe them with a clean cloth.
Disconnect and reconnect the AC adaptor and try again to turn on the
computer.
Check to make sure the computer is properly connected to the port
replicator. When docking, push down on the back of the computer until it
clicks into place. If necessary, disconnect the computer and re-dock it.
If the port replicator still does not power the computer, contact Toshiba
support. For contact information, please see “If you need further
assistance” on page 23.
Docked computer enters Resume
mode and shuts down
If the computer’s internal temperature becomes too high, the computer
will automatically enter Resume mode and shut down. Leave the
computer off until its interior reaches room temperature.
If the computer has reached room temperature and still does not start, or
if it starts but shuts down quickly, contact Toshiba support. For contact
information, please see “If you need further assistance” on page 23.
Docked computer shuts down
and its AC power light is flashing
Indicates a problem with the heat dispersal system of the computer.
Please contact Toshiba support. For contact information, please see “If
you need further assistance” on page 23.
Problem(s)
Solution(s)
External display does not turn on
Press hotkeys
Fn + F5
to change the display setting. Choose a setting
that displays information to an external monitor.
Make sure that the monitor’s power switch is on. Confirm that the
monitor’s power cable is plugged into a live electrical power outlet.
Try adjusting the contrast and brightness controls on the monitor.
Display error
Check that the cable connecting the monitor to the port replicator is firmly
attached.
If the problem persists, contact Toshiba support. For contact information,
please see “If you need further assistance” on page 23.
