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Error Code 311
Scan Job
Error code
Problem
What to do
Remote Scan
2A20
Failed to acquire
resource
Perform the job in error again.
If the error still occurs, turn the power OFF and then back ON.
Perform the job in error again.
2A40
System fatal error
Turn the power OFF and then back ON. Perform the job in error
again.
2A50
Job cancelling
Job was cancelled.
2A51
Power failure
Check if the power cable is connected properly and it is inserted
securely. Check if the power voltage is unstable.
Scan to E-mail
2C10, 2C12,
2C13, 2C20-
2C22
Illegal job status
A system error has occurred during sending an E-mail. Retry it.
If the error still occurs, contact your service representative.
2C11, 2C62
Not enough memory
When there are running jobs, perform the job in error again after
the completion of the running jobs. If the error still occurs, turn
the power OFF and then back ON, and perform the job again.
2C14
Invalid parameter
specified
Make sure you specify the settings correctly and try again.
2C15
Message size
exceeded limit or max-
imum size
Fragment the message into several smaller-sized ones and
send them again.
2C30-2C33
Disk access error
When there are running jobs, perform the job in error again after
the completion of the running jobs. If the error still occurs, turn
the power OFF and then back ON, and perform the job again.
2C40
Failed to convert
image file format
When this error occurs at the slim PDF setting, retry the scan. If
the error still occurs, retry it with the normal PDF setting.
When this error occurs other than at the slim PDF setting, turn
the power OFF and then back ON. Retry the scan. If the error
still occurs, contact your service representative.
2C43
Encryption error.
Failed to create file.
Perform the job in error again.
If the error still occurs, turn the power OFF and then back ON.
Perform the job in error again.
2C61
Failed to read Address
book
Turn the power OFF and then back ON.
Retry the job in error. Reset the data in the Address book and
retry it. If the error still occurs, contact your service representa-
tive.
2C63, 2C64
Invalid domain
address
Ask your administrator to set the IP address.
2C65, 2C66,
2C69
Failed to connect to
SMTP server
Make sure the SMTP server is correctly working, or the SMTP
server address has been set correctly. Then retry the scan.
2C6A
Failed to send E-mail
message
Turn the power OFF and then back ON. Retry the scan. If the
error still occurs, contact your service representative.
2C6B
Invalid address speci-
fied in From: field
Ask your administrator to check the SMTP Authentication
method or if there is an illegal character in the Terminal mail
address. Set the correct SMTP Authentication method or delete
the illegal character in the Terminal mail address.
2C6C
Invalid address speci-
fied in To: field
Check if there is an illegal character in the Destination E-mail
address. Delete the illegal character and reset the appropriate
Destination E-mail address, then perform the job again.
2C6D
NIC system error
Turn the power OFF and then back ON. Retry the job in error. If
the error still occurs, contact your service representative.
2C70
SMTP service is not
available
Ask your administrator to enable the SMTP setting.
Summary of Contents for e-STUDIO2500c
Page 1: ...MULTIFUNCTIONAL DIGITAL COLOUR SYSTEMS Operator s Manual for Basic Functions ...
Page 2: ......
Page 10: ......
Page 18: ...16 ...
Page 32: ......
Page 72: ......
Page 148: ......
Page 166: ...Continuous feed mode 205 Single feed mode 206 FULL IMAGE 208 IMAGE REPEAT 209 ...
Page 214: ......
Page 274: ......
Page 350: ......
Page 352: ... Cannot print this paper type Set the other paper type 385 Reboot the machine 386 ...
Page 355: ... Toner near Empty 353 6 Press the FINISH button 7 Press the YES button ...
Page 394: ......
Page 413: ...Printed in China FC 2500C 3500C 3510C OME060003B0 ...