INSTALLATION MANUAL
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7.5
Entering the PIN or PUK code
If the SIM card has activated the “PIN Code Request”, when you insert it and power up Voxell
LCR, it will send the stored PIN code. If the stored PIN code doesn’t match, the equipment goes in
stand-by and waits the new PIN code to be inserted either from the phone interface of via OAM
program. When you hear in the handset the audio signal, you can insert the right PIN code. If the
PIN code is sent wrong for three times in a row, the SIM card will become blocked and request the
PUK code to unlock!
To enter the codes you can use an analogue phone, which is connected to the Voxell LCR
through the FxS interface. The phone must allow you to dial digits in DMTF mode (tones). Also the
FxS interface of Voxell LCR must be activated.
Alternatively, if the Voxell LCR equipment is connected to a PBX trunk, dial the code, which
allows you to force the engaging of that trunk. When the equipment is connected through an FxO
interface, you will dial the extension number for a connection with the equipment. In both cases
the tones that you hear and the mode how you insert the codes are the same as when you use a
phone, which is directly connected to Voxell LCR.
Inserting the PIN code:
-
wait the tone signal, which request the PIN code
-
the digits which are allowed are between 0 and 9 (you can’t use also * and #)
-
the code must have minimum 4 (four) and maximum 8 (eight) digits
-
if the PIN code which you want to insert has less than 8 digits, after you insert it press #
to validate it. If the code has eight digits, it will be automatically sent.
Inserting the PUK code:
-
wait the tone signal, which request the PUK code
-
the figures that are allowed are between 0 and 9
-
insert the PUK code and then press #
-
if the option “Change PIN code” is not set, then you must enter the new PIN code, as
previously described.
Note:
Normally, after you enter the PUK code you, must insert the new PIN code (defined by
you).
But when the option “Change PIN code” is enabled, the TOPEX equipment will generate
automatically a new PIN code, so you don’t have to do anything. This prevents the SIM to be used
on another terminal.
When this option is not enabled then you
must
enter a new PIN code.
If the PIN code was successfully inserted, you should hear an mobile registration tone (the GSM
module signals that it has got the right PIN code and waits for registration over the
GSM/GPRS/UMTS network)
If the PIN code was sent incorrectly, then you should hear a warning tone and after that the PUK
code request.