Tone Commander 6210 User Manual Download

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Tone Commander 6210/6220 User Manual

Telephone Configuration Troubleshooting

CA/DN trouble

Check

Fix

Inbound calls to a
specific line cause the
LED to flash, but there is
no audible ringing.

>SETUP >USER
>RING >CONTROL
>Select line

>ALWAYS

A specific line is
selected that is
supposed to have dial
tone, but there isn’t any.

>SETUP >INSTL
>KEYS
>Select line key

>CA/DN

General usage

Check

Fix

All inbound calls appear
on CA1. Outbound calls
cannot be made.

>SETUP >INSTL
>MORE >MODE

>CACH

Ringing calls are not
answered when going
off-hook.

>SETUP >USER
>MORE >PREF

>RING

Using a specific
headset, the voice level
to other parties is not
loud enough.

>SETUP >USER
>MORE >VOICE
>HEAD >VOLUME

>XMT+ as many
times as required

“SELECT AN IDLE
LINE” is displayed when
going off-hook or
pressing the speaker
key.

Originating DN and
Call Appearance
Reservation settings

See page 32.

Summary of Contents for 6210

Page 1: ...6210 6220 User Manual ...

Page 2: ... Calls 9 Using Network Features 10 Using the Call Log 11 Using the Call Directory 14 Using the Speakerphone 15 Using Voice Announce 16 Using a Headset 17 Adjusting the Receive Volume 17 Adjusting the Ringer Volume 17 Installation 18 Ordering ISDN Service 18 6210T 6220T Installation 18 6210U 6220U Installation 21 Wall Mounting 23 Configure the Set 24 Customize your Phone 26 Label the Set 27 Install...

Page 3: ...and Date 55 Setting Up Speed Dial Keys 55 Setting Up the Call Directory 57 Personal Ringing Options 59 Call Preference Options 61 Handset Headset Configuration 62 Adjusting the Display Contrast 63 Setting a Call Log Password 64 Troubleshooting 66 Inoperable Telephone Recovery Procedures 66 Telephone Configuration Troubleshooting 68 Appendix A Ordering ISDN Service 69 Recommended Button Assignments...

Page 4: ... Operation Flexible Ringing Options Models Options _________________________ Four 6200 series ISDN telephone models are available The models differ in the number of multifunction keys provided and type of ISDN connection The S T models require an external NT1 Network Termination such as Tone Commander s NT1U 220TC Two S T telephones can share a single ISDN line in a multi point arrangement U model...

Page 5: ...nder 6210 6220 User Manual Model Multifunction Keys ISDN Connection 6210T 10 40 with 6030X S T 6220T 20 50 with 6030X S T 6210U 10 40 with 6030X U 6220U 20 50 with 6030X U Controls and Indicators __________________ ...

Page 6: ... through the menu option groups in Setup Mode 7 Message Indicator a bright red indicator is lit when messages are waiting controlled by the network 8 Multifunction Keys select call appearances activate network features or dial personal speed dial numbers Red and green indicators on the keys show call appearance and feature status The optional 6030X Expansion Module provides 30 additional multifunc...

Page 7: ... call on hold and selects an idle call appearance for transferring the call A second press completes a transfer 14 Conference Key adds other parties to a conference call 15 Drop Key removes the last party added to a conference call or disconnects you from a call when not in conference mode 16 Hold Key places a call on hold 17 Microphone used for hands free speakerphone calling located in front of ...

Page 8: ... on hook Automatic Call Appearance Selection Lift the handset press the Spkr key or press a dial pad key to select an idle call appearance Manual Call Appearance Selection Press an idle unlit call appearance key Dialing Wait for dial tone Dial the number with the dial pad The dialed number will be displayed briefly then the network will confirm the dialed digits in the display The call duration ti...

Page 9: ...a series of up to 24 digits when pressed If your telephone is on hook an idle call appearance will be selected before dialing If you are already on a call the digits will be dialed using DTMF tones on that call Use Speed Dial keys to dial frequently called numbers to activate network features that include a directory number and to speed up dialing of access numbers for voice mail auto attendant an...

Page 10: ... Answering a Call ________________________ When a call is ringing the display will show the calling number if available and the called number Lift the handset or press the Spkr key to answer the ringing call shown in the display To answer a different ringing call press the ringing Call Appearance key before going off hook Call Preference If the Call Preference option page 61 is set to Ringing your...

Page 11: ...arties will remain connected Displaying Call Appearance Information ____ Press the Call key Select ID Shortcut you can skip this step and immediately press Call Appearance keys Press Call Appearance keys Network call information will be displayed for currently active keys NO CALL INFORMATION and the assigned directory number if available will be displayed for idle keys Press the Call or Done key w...

Page 12: ...diately before the called party answers Press the Tran key again to transfer the call DSS Transfer While on an active call press the Tran key Press the DSS key for the destination party Press the Tran key to transfer the call Conferencing Calls ______________________ You can initiate multi party conference calls Conferences are limited to 3 or 6 parties depending on your network configuration Conf...

Page 13: ...ve the last party added to a conference Terminating a Conference Replace the handset or press the Spkr key to terminate a conference removing yourself and all other parties Depending on your network configuration other parties in the conference may remain connected or be disconnected Using Network Features __________________ Feature Activator keys access features provided by the telephone network ...

Page 14: ...dicator on your telephone when you have a voice mail message Using the Call Log _______________________ What does the Call Log Do The call log maintains a running list of the last 100 incoming or outgoing calls from your telephone You can view the caller ID number if available the date and time of the call and elapsed time for connected calls Types of Calls in the Call Log Unanswered Incoming Call...

Page 15: ...swered ANSWD answered or OUT outgoing A key indicator will alternately flash red and green to identify the call appearance that was used for the logged call To view a previous older call in the log select ÅBACK To return to the last displayed newer call in the log press the More4 key To delete a call from the log select DELETE To view the elapsed call time for answered calls select TIME To return ...

Page 16: ...on will clear until new calls are received Dialing a Call Log Entry With the call you want to dial showing in the call log display select DIAL An idle call appearance will be automatically selected The directory number from the log will be shown in the second line of the display For outgoing calls all digits that were dialed to complete the original call are shown Add any required prefixes then pr...

Page 17: ... The current directory page number 1 9 will be shown at the upper right of the display Dialing from the Call Directory Press the Call key Select DIR Shortcut you can skip this step and press a dial pad key to select a directory page To see a different directory page select a page by pressing a dial pad key 1 9 or press the More4key to cycle through the nine pages until the desired page is displaye...

Page 18: ...while on hook With the Ringing option selected you can answer a ringing call appearance by pressing the Spkr key Muting the Microphone You can mute the microphone for privacy The other party will not be able to hear you but you can still hear the other party Press the Mute key to disable or enable the microphone The indicator light on the Mute key will be on when the microphone is muted Muting is ...

Page 19: ...et up as explained on page 40 Press the softkey beneath the VA display to enable or disable Voice Announce Receiving Voice Announce Calls Calls selected for voice announcing will be answered automatically You and the caller will hear a double beep if your microphone is muted or a single beep if your microphone is enabled The call will disconnect when the caller hangs up After the call has been ans...

Page 20: ...vel for the handset headset and speakerphone while you are on a call The telephone stores individual preset volume settings for the handset and headset Volume settings return to the programmed preset levels after a call is completed See page 62 to change the preset values Changes to speakerphone volume levels are retained after a call is completed Adjusting the Ringer Volume ______________ The Vol...

Page 21: ...D numbers and confirm the installation date 6210T 6220T Installation __________________ S T models require an external NT1 Set the Termination Switches on the Telephone and NT1 Set the termination switches on the bottom of the telephone and on the NT1 to match the termination impedance to your premises wiring configuration Several typical wiring configurations are shown below with the appropriate ...

Page 22: ...2 power on pins 7 and 8 Tone Commander NT1U 220TC standalone NT1s and NT1U 223TC rack mount NT1 cards provide both PS1 and PS2 power without additional connections NT1 6210T or 6220T Set phone termination to OFF 6210T or 6220T Set NT1 termination to 50 ohms NT1U 220TC 6210T or 6220T 100 Set phone termination to 100 ohms 6210T or 6220T 100 Set NT1 termination to OFF NT1U 220TC 6210T or 6220T 100 Se...

Page 23: ...ed Using an 8 conductor line cord connect the S T IN jack on the telephone to the TERMINAL jack on the NT1 Route the cord under the guide tabs in the phone base Wire Color Pin Signal T568 A T568 B AT T 258A 5 Tx WHT BLU WHT BLU 4 Tx BLU BLU 1 unused WHT GRN WHT ORN 2 unused GRN ORN 3 Rx WHT ORN WHT GRN 6 Rx ORN GRN 7 48V WHT BRN WHT BRN 8 GRD BRN BRN Modular Jack Pinout T568 B jacks are recommende...

Page 24: ... bottom of the telephone to match the termination impedance to your premises wiring configuration Two typical wiring configurations for connecting external TE are shown below with the appropriate switch settings Available switch settings are 50 and 100 ohms We recommend the use of Category 3 or better unshielded twisted pair cable with T568A or T568B connector wiring Distances shown are the maximu...

Page 25: ... the guide tabs in the phone base An additional terminal may be connected to the S T OUT jack Connect the network line to the power supply Tone Commander Part No 901042 or equivalent and the power supply output to the U IN jack on the phone as shown Handset Headset Plug the supplied handset or a compatible headset into the jack on the left side of the telephone to Network Set TE termination intern...

Page 26: ...o the phone Turn the base 180 insert the tabs on the short edge of the base into the holes near the display end of the telephone and then snap the tall side of the base onto the telephone Replace the retaining screw required for UL compliance Attaching to a wall mount jack Plug an 8 8 pin line cord into the S T IN jack 6210 6220T or the U IN jack 6210 6220U on the telephone Route the cord under th...

Page 27: ...tage The display will show progress while establishing the communication layers When all three communication layers are established the TEI Terminal Equipment Identifier and switch type will be shown for two seconds SPID Entry The SPID number will be assigned automatically if the network supports AutoSPID If there is more than one SPID available for your terminal you will be prompted to select you...

Page 28: ...nually configure the telephone at a later time see page 28 Automatic Button Detection 5ESS Custom ISDN only Press each multifunction key The phone will discover the key s network assignment Keys that have no network assignment may be used for speed dialing please refer to page 35 Firmware Updates Call Tone Commander technical support at 800 524 0024 to get information on firmware updates Using Loc...

Page 29: ... Call Directory sets up the display based speed dialing directory page 57 Personal Ringing Ringing Tone selects a distinct ringing tone for your telephone to distinguish it from other nearby ringing telephones page 59 Off hook Ringing selects single burst or normal ringing when you are on a call page 59 Ringing Control controls audible ringing for individual call appearances page 60 Call Preferenc...

Page 30: ...ows can be downloaded from Tone Commander s web site This program prints key labels and service ordering forms A Microsoft Word template for key labels only is also available Please refer to Appendix A on page 69 Label text is on 1 centers with 0 9 text space for each key To install the labels remove the plastic overlay surrounding the multifunction keys Peel off the protective strips from the adh...

Page 31: ...efault Settings Terminal Mode Voice Announce Key Configuration Installation Options Menu ________________ You can enter the Installation Options menu when the phone is idle Press the Setup key Select INSTL When Æ appears in the top line of the display you can press the More4 key to see additional menu selections Note The POTS option is only available when the 6002TA Analog Port Terminal Adapter is...

Page 32: ... can be automatically selected If National ISDN generic SPID assignments are used by your service provider your SPID will consist of your primary telephone number followed by 0101 e g 42534910000101 Contact your network service provider for your telephone s SPID From the Installation Options menu select SPID Setup INSTL SPID Using the dial pad enter the SPID number supplied by your network service...

Page 33: ...ine configuration change Note Speed Dial and DSS keys are not configured by Parameter Download From the Installation Options menu select PARAM Setup INSTL PARAM Starting a Download Select START to manually initiate a Parameter Download Enabling Disabling Automatic Download Select AUTO Select ENABLE or DISABLE Configuring Keys _______________________ If the network does not support Parameter Downlo...

Page 34: ...SED from the menu Programming procedures for each key type are described below Call Appearance Directory Number Keys These line keys are used to place and answer calls If you have BASIC service each directory number key is assigned a unique directory number If you have CACH EKTS service one directory number may be assigned to multiple Call Appearance keys multiple calls can be handled on one direc...

Page 35: ...rances set for NOT RESERVED are selected first followed by OUTGOING ONLY followed by OUT PRIORITY call appearances OUTGOING ONLY call appearances are selected first for conferencing and transferring Within each subgroup call appearances are selected in ascending order INCOMING ONLY call appearances are never selected for an outgoing call If an idle CA is not found SELECT AN IDLE LINE is displayed ...

Page 36: ...ar in the top line of the display as shown above With CALL enabled the feature is always activated within the context of a call Features that need to originate a call include Call Forward on Siemens EWSD ICM intercom on Nortel DMS 100 and Call Pickup The CALL feature is not used with Lucent 5ESS Custom ISDN If the phone is on hook when a Feature Activator key with CALL enabled is pressed a new cal...

Page 37: ...ine You must program the DSS number to dial the monitored station on your phone even if Parameter Download is provided If the Call Appearance Directory Number is not shown in the top line of the display you can enter a reference directory number for the monitored station with the dial pad This number is not required for operation If you need to make corrections while entering numbers select ÅBKSP ...

Page 38: ...al pauses delay dialing for one second Enter multiple pauses to increase the delay time Feature Activator FA numbers are entered with the FA softkey and are shown in the display as an F character It must be the first character in the dialing string the two numeric digits immediately following the F indicate the network feature activator code The FA softkey is only available when no digits have bee...

Page 39: ...ually select the terminal mode From the Installation Options menu select MODE Setup INSTL More4 MODE Select the terminal mode based upon the type of service that was ordered from your network service provider CACH CACH EKTS BASIC Voice or Basic EKTS In most cases your phone service should be configured for CACH EKTS Press the Done key to return to the Installation Options menu or the Setup key to ...

Page 40: ...SET Enter a new 4 digit password with the dial pad If you need to change a password digit after entering it select ÅBKSP backspace to delete the previous digit Press the Done key Repeat the password when prompted to verify the new entry Press the Done key NEW PASSWORD SET will be displayed to confirm the new password Record your password for future reference Press the Done key to return to the Ins...

Page 41: ... exit Setup Mode What to do if you lose your password Contact your system administrator or call Tone Commander technical support at 800 524 0024 in the event you misplace your password You will need to report the serial number of your telephone to receive a new password You can use the RESET option described below to remove all passwords This option will clear all programmed numbers and settings i...

Page 42: ...n is useful when moving the telephone to a new user or location Default values are listed in the table on page 77 From the Installation Options menu select RESET Setup INSTL More4 RESET Select YES to confirm the reset operation Press the Done key to return to Installation Options menu or the Setup key to exit Setup Mode The phone will restart Done ALL SETTINGS CLEARED RESET ALL SETUP OPTIONS YES N...

Page 43: ...N Keys Select KEYS to designate individual call appearances that will accept Voice Announce calls Use this setting to restrict Voice Announce calls to specific dialed directory numbers e g non listed private numbers All available CA DN keys will light red Voice Announce enabled keys will light green all other keys will be off Press desired call appearance keys to enable or disable the Voice Announ...

Page 44: ... entry then enter a combination of wild cards matches any group of characters matches a single character and numeric digits with the dial pad to allow individual callers or blocks of callers For example 4253491 matches 425 349 1000 through 425 349 1999 42534910 0 matches 425 349 1010 425 349 1020 etc Non numeric characters such as hyphens in the incoming caller ID are ignored Up to 10 digits inclu...

Page 45: ...ern required to validate incoming Voice Announce calls ANY Accept any type of alerting default value NORMAL normal alerting pattern 0 typically used for internal calls DIST distinctive alerting intergroup pattern 1 typically used for external calls INTCOM EKTS intercom pattern 3 used for intercom calls PRI distinctive alerting special priority pattern 2 used for designated priority calls Press the...

Page 46: ...nual 43 Automatic Muting Select MUTE Select ON to automatically mute the microphone during a Voice Announce call or OFF to enable two way conversations Press the Done key after selecting the muting option AUTOMATIC MUTE ON ON OFF Done ...

Page 47: ... Options Menu _____________ You can enter from the Administration Options menu when the phone is idle or during an active call Press the Setup key Select ADMIN When Æ appears in the top line of the display you can press the More4 key to see additional menu selections Note The POTS option is only available when the 6002TA Analog Port Terminal Adapter is installed Setup SETUP MENU INSTL ADMIN USER P...

Page 48: ...ect INSPCT Setup ADMIN INSPCT Select KEYS DNs Directory Numbers or MESSAGE Message Indicator Each option is described below Keys Select KEYS Press the key on the phone or expansion module that you want to inspect The key s indicator will alternately flash red and green Displays will vary depending upon the key type as shown below When you are finished inspecting keys press the Done key to return t...

Page 49: ... appearance reservation Feature Activator Conference Transfer or Drop Key The display will show the key number network feature activator number and service description for the selected key CALL is displayed if the feature has been locally programmed to originate a call when activated see page 33 ORIGINATING DN YES RESERVED OUT PRIORITY IN 07 NETWORK FA 56 CALL Call Pickup 05 DSS DN 555 789 4251 42...

Page 50: ...mbers Press the Done key to return to the Local Inspect menu or the Setup key to exit Setup Mode Message Waiting Indicator Select MESSAGE The Message indicator will light The display will show the feature indicator number and the service description if available If the service description on line 2 is blank after a Parameter Download this feature has not been provisioned on your line Press the Don...

Page 51: ...telephone s hardware version software version and serial number From the Administration Options menu select VERS Setup ADMIN VERS Serial Number Select SERIAL Hardware Version Select H W Software Version Select S W VERSION SERIAL H W S W 6030X MODEL 6220T TOP 01A PCB 02B SERIAL 90108307001 S W VERSION 01 04 01 ...

Page 52: ...nual 49 Optional Equipment Version Select 6030X 6001TA 6002TA or other installed option Press the Done key to return to the Administration Options menu or the Setup key to exit Setup Mode Done MODEL 6030X BUTTON EXPAN VERSION 01 01 04 ...

Page 53: ... picture elements or dots on the display should turn dark Press any key to return the display to normal operation LED Indicators Select RED to turn on all red indicators and turn all others off Select GREEN to turn on all green indicators and turn all others off Select OFF to turn off all indicators or wait 5 seconds for automatic off Press the Done key to return to the Test menu or the Setup key ...

Page 54: ...nu If any key fails or to exit before testing all keys go off hook with the handset or unplug the phone 6030X Expansion Module This option tests the keys and LED indicators on a 6030X Expansion Module It is only available if an Expansion Module is connected to the phone Select 6030X Press each key on the Expansion Module one at a time The key s LED indicator should flash alternately red and green ...

Page 55: ... the Terminal Endpoint Identifier and the network switch type Press the Done key to return to the Administration Options menu or the Setup key to exit Setup Mode Restart ________________________________ Select Restart to reset the phone If you are on an active call you will be disconnected The call log will be cleared No configuration parameters will be altered From the Administration Options menu...

Page 56: ...cent log entry will be shown Press the More4key to view previous entries Press the Done key to return to the View Log Entries menu or the Setup key to exit Setup Mode Clearing Logs Select CLEAR to remove all entries from the error log Press the Done key to return to the Administration Options menu or the Setup key to exit Setup Mode The Parameter Download log is re written each time a new download...

Page 57: ..._____________________ You can enter the User Options menu when the phone is idle or during an active call Press the Setup key Select USER When Æ appears in the top line of the display you can press the More4 key to see additional menu selections Note The POTS option is only available when the 6002TA Analog Port Terminal Adapter is installed The PREF option is only available with National ISDN Setu...

Page 58: ...g Up Speed Dial Keys _______________ Speed Dial keys facilitate dialing for voice mail auto attendant and similar applications Pressing a Speed Dial key with no active call will originate a call on an idle call appearance and dial the selected number If a Speed Dial key is pressed while connected on an active call the speed dial number is dialed on that call Speed dialing can be used in conjunctio...

Page 59: ...ing if any will be shown in the display Enter digits 24 maximum with the dial pad When all digits have been entered press the Done key to return to key selection or the Setup key to exit Setup Mode If you need to make corrections while entering numbers select ÅBKSP backspace to delete the previous digit CLEAR removes all digits allowing you to start over A Speed Dial key will revert to Unused if s...

Page 60: ... More4key to cycle through the nine pages until the desired page is displayed Select a directory entry by pressing the softkey below the name display You can edit an existing entry or add a new one by pressing a softkey below a blank entry Using the dial pad enter a name 5 characters max to identify the directory entry Press the dial pad key repeatedly until the desired upper case letter lower cas...

Page 61: ... to the Select A Softkey menu or the Setup key to exit Setup Mode Moving a Directory Entry Select MOVE from the Name screen if you want to move a directory entry to a new location Press the softkey for the new location select a new page first with the dial pad or the More4key if moving to a different directory page Deleting a Directory Entry Select CLEAR from the Name screen to delete a directory ...

Page 62: ...one When you have chosen a ringing tone press the Done key to return to the Personal Ringing menu or the Setup key to exit Setup Mode Off Hook Ringing Options Incoming calls ring at a muted volume level when you are off hook on another call You can select normal ringing or a single burst of the ringing pattern From the User Options menu select RING Setup USER RING Select the OFFHK option The curre...

Page 63: ...backup answering on call appearances that are primarily answered on other terminals Calls that do not ring due to the ringing control selection do not display call information and are not recorded in the call log From the User Options menu select RING Setup USER RING Select CONTROL All multifunction keys that are programmed for call appearances or DSS will have a steady green indication Press a li...

Page 64: ...ntrol setting above are not selected IDLE preference always automatically selects an idle call appearance even if another one is ringing NONE disables automatic call appearance selection you must manually press a Call Appearance key to originate a call Idle call appearances are always automatically selected for transfer and conference operations and when initiating calls with a Speed Dial DSS REDI...

Page 65: ... a particular headset s transmission characteristics or provide higher preset volume levels for hearing impaired users Preset speakerphone volume level is set when the volume is changed during a call and is not changed between calls The telephone is reset to preset volume levels whenever a call is originated or answered Receiver volume levels set with the Vol keys are used only for the duration of...

Page 66: ...Setup key to exit Setup Mode Adjusting the Display Contrast ____________ This setting adjusts the contrast of the display to compensate for viewing position and lighting conditions You can also tilt the display for best visibility From the User Options menu select DISPLY Setup USER More4 DISPLY Select to lighten the display less contrast or to darken the display more contrast The display contrast ...

Page 67: ...d prior to making changes Creating Changing Your Password Select SET Enter a new 4 digit password with the dial pad If you need to make corrections select ÅBKSP backspace to delete the previous digit Press the Done key Repeat the password when prompted to verify the new entry Press the Done key NEW PASSWORD SET will be displayed to confirm the new password Record your password for future reference...

Page 68: ...to User Options menu or the Setup key to exit Setup Mode What to do if you lose your password Contact your system administrator or call Tone Commander technical support at 800 524 0024 in the event you misplace your password You will need to report the serial number of your telephone to receive a new password You can use the RESET option page 39 to remove all passwords This option will also clear ...

Page 69: ... the associated NT1 device is illuminated 4 Replace the ISDN telephone with another and repeat the steps in this section 5 Select ADMIN then MORE then RESTART then YES This will cause the telephone to reinitialize on Layers 1 through 3 If full initialization is attained proceed to Verify operation on page 67 otherwise proceed to Step 6 6 Determine which Layer is not initializing by observing the s...

Page 70: ...ith the serving telco that they have not changed their office to a new area code some SPID formats include the area code Enter the correct SPID or SPID format With full initialization proceed to the following steps Verify operation of the telephone by accomplishing the following 1 Access an idle line Does the line LED indicate active status Is dial tone heard 2 Dial any directory number for a test...

Page 71: ... SETUP INSTL KEYS Select line key CA DN General usage Check Fix All inbound calls appear on CA1 Outbound calls cannot be made SETUP INSTL MORE MODE CACH Ringing calls are not answered when going off hook SETUP USER MORE PREF RING Using a specific headset the voice level to other parties is not loud enough SETUP USER MORE VOICE HEAD VOLUME XMT as many times as required SELECT AN IDLE LINE is displa...

Page 72: ... for instructions before you create your order Key Assignments The 6210 and 6220 are compatible with all NIUF terminal packages and many other standard line configurations If Parameter Downloading is available the phone will automatically assign Feature Activator keys and codes to match almost any line configuration Call appearances are always assigned in ascending order starting with button 1 Fea...

Page 73: ... Drop 63 Message Waiting Indicator National ISDN only DO NOT assign these keys for 5ESS Custom ISDN With Parameter Downloading the phone will automatically remap feature activators other than Conference Transfer Drop and Message Waiting in descending order starting with key 20 on the 6220 or key 10 on the 6210 For example network feature key 59 will be assigned to key 10 on a 6210 58 to key 9 etc ...

Page 74: ...umber page 30 ORIG Originating DN RESERV Call Appearance Reservation OUT Outgoing Only IN Incoming Only PRI Outgoing Priority Incoming NOT Not Reserved FA Feature Activator DSS Direct Station Select DSS SPDIAL Speed Dial PAUSE Dialing Pause FA Feature Activator UNUSED MODE Terminal Mode National ISDN only page 36 CACH Call Appearance Call Handling EKTS BASIC Basic EKTS National ISDN only PASSWD In...

Page 75: ... Indicator VERS Version page 48 SERIAL Serial Number H W Hardware Versions S W Software Version option model Optional Equipment Version if installed TEST page 50 DISPLY Display and Indicators LCD Test LCD Display RED Test Red Indicators GREEN Test Green Indicators OFF Turn All Indicators Off KEYS Test Phone Keys 6030X Test 6030X Keys and Indicators if installed DIAG Diagnostic Display page 52 REST...

Page 76: ...T3 Wait 3 Ring Cycles 18 seconds WAIT4 Wait 4 Ring Cycles 24 seconds WAIT5 Wait 5 Ring Cycles 30 seconds WAIT6 Wait 6 Ring Cycles 36 seconds WAIT7 Wait 7 Ring Cycles 42 seconds PREF Off hook Call Preference National ISDN only page 61 RING Answer Ringing Call IDLE Select Idle Call Appearance NONE Manual Call Appearance Selection VOICE Voice Mode page 62 HAND Handset HEAD Headset VOLUME RCV Receive ...

Page 77: ...ediately NEVER Never Ring WAIT2 Wait 2 Ring Cycles 12 seconds WAIT3 Wait 3 Ring Cycles 18 seconds WAIT4 Wait 4 Ring Cycles 24 seconds WAIT5 Wait 5 Ring Cycles 30 seconds WAIT6 Wait 6 Ring Cycles 36 seconds WAIT7 Wait 7 Ring Cycles 42 seconds PRIV POTS Line Privacy ON OFF CALLWT Call Waiting Alert CALLID Caller ID Display and Tone TONE Call Waiting Tone only DISABLE ORIG POTS Originating Call Appea...

Page 78: ...der Units repaired under warranty will be shipped UPS Ground or equivalent freight prepaid by Tone Commander Products that are older than the warranty period but less than 7 years old or still manufactured by Tone Commander may be repaired at the factory for a flat rate charge Repaired out of warranty units are warranted for 90 days from the date of repair The repair or replacement of a product un...

Page 79: ...me Control Requirements UL cUL Listed Network Switch Compatibility Lucent 5ESS National ISDN Custom ISDN Nortel DMS 100 National ISDN Siemens EWSD National ISDN AG Communication Systems GTD 5 National ISDN Avaya Definity PABX Power Requirements PS1 phantom or PS2 pins 7 and 8 24 to 56 5 VDC 2 W max per terminal excluding wiring losses Physical Dimensions 8 25 W x 8 5 D x 4 75 H including handset W...

Page 80: ...N A Handset Volume Level 3 Level 3 Headset Volume Level 3 Level 3 Install Menu Password None None Message Waiting FI 63 FI 63 Multifunction Keys 1 3 CA DN CA DN Multifunction Keys 4 Unused Unused Off hook Ring Single Single Originating DN Yes PDN Yes Keys 1 3 Ringer Volume Level 3 Level 3 Ringing Control Always Always Ringing Tone 5 of 8 5 of 8 Speakerphone Volume Level 3 Level 3 Terminal Mode CAC...

Page 81: ...osol cleaners Use a damp cloth for cleaning 8 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 9 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 10 This product should be operated only from the type of power source indicated on the mar...

Page 82: ...illed into the product C If the product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal opera...

Page 83: ...opportunity to maintain uninterrupted telephone service The 6210 and 6220 are hearing aid compatible HAC per Section 68 316 FCC Rules and Regulations If you have trouble with the 6210 or 6220 please refer to the Troubleshooting section in this manual or contact us at the address listed on the back of this manual for information on obtaining service or repairs The telephone company may ask that you...

Page 84: ...Tone Commander 6210 6220 User Manual 81 ...

Page 85: ...82 Tone Commander 6210 6220 User Manual ...

Page 86: ...11609 49th Place West Mukilteo WA 98275 4255 800 524 0024 425 349 1000 Fax 425 349 1010 www tonecommander com 13 102800 Rev L 2003 ...

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