Warranty 75
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© 2012 Thorlabs
7 Appendix
7.1 Warranty
Thorlabs
warrants material and production of the PRO8000 (-4) / PRO800 for a period of
24 months starting with the date of shipment. During this warranty period
Thorlabs
will see
to defaults by repair or by exchange if these are still entitled to warranty. For warranty
repairs or service the unit must be sent back to
Thorlabs Germany
or to a place
determined by
Thorlabs
. The customer will carry the shipping costs back to
Thorlabs,
in
case of warranty repairs
Thorlabs
will carry the shipping costs back to the customer. If no
warranty repair is applicable the customer will also carry the costs for back shipment. If the
unit is sent back to
Thorlabs
from abroad the customer will carry all shipping costs, duties
etc. which should arise for sending the goods back to
Thorlabs
.
Thorlabs
warrants the hardware and software determined by
Thorlabs
for this unit to
operate without fault provided that they are handled according to our statements.
However,
Thorlabs
does not warrant a fault free or uninterrupted operation of the unit, of
the software or firmware for special applications nor this operation manual to be fault free.
We will not carry responsibility for ensuing damages.
Restriction of warranty
The aforementioned warranty does not cover errors and defects being the result of
improper treatment, software and interface not supplied by us, modification, misuse or
operation outside the defined ambient conditions stated by us or unauthorized
maintenance.
Further claims will not be consented to and will not be acknowledged.
Thorlabs
does
explicitly not warrant the usability or the economical use for certain cases of application.
Thorlabs
reserves the right to change this operation manual or the technical data of the
described unit at any time.
