![THORLABS PRO800 Series Operation Manual Download Page 73](http://html.mh-extra.com/html/thorlabs/pro800-series/pro800-series_operation-manual_1110711073.webp)
Troubleshooting 69
__________________________________________________________________________________
_____________________________________________________________________________________________________
© 2012 Thorlabs
The installed IEEE 488 interface does not respond to the connected computer
Do you have selected the option “Interface: IEEE488” in the PRO8000 setup
menu?
Press “ESC” until you enter the setup menu. Use the
keys to select the
interface line, press the change button and select IEEE488 interface.
Do you use the correct type of interconnecting cable?
Install the appropriate cable.
Did you install the cable after turning on the PRO8000/800 or the PC?
Turn off both units and turn them on again.
Is the correct device address of the PRO8000 (-4) / PRO800 given to your PC-
program?
Refer to section 3.5, “Setup menu” on page 16 to see the present IEC-bus
address of the PRO8000 (-4) / PRO800 and enter the correct address in your
program (default address is 10) or change the actual IEC-bus address of your
PRO8000 (-4) / PRO800 corresponding to your PC-program.
Is the PRO8000 (-4) / PRO800 the exclusive owner of the present IEC-bus address
or is there another device having the same address?
Change the settings of the devices participating in that IEC-bus so that every
device has its individual address.
The installed RS232 interface does not respond to the connected computer
Do you have selected the option “Interface: RS232” in the PRO8000 setup menu?
Press “ESC” until you enter the setup menu. Use the
keys to select the
interface line, press the change button and select RS232 interface.
Do you use the correct type of interconnecting cable?
Install the appropriate cable. (refer to section 4.1).