P22
TRoUblEshooTIng
Duration
: Use the
0~9
buttons to digit the duration of the timer. For duration of 45
min, just enter 45 and press
ok
or for 1h 30min, just enter 130 and press
ok
.
Enable
: Choose between
Yes
or
No
. You have to choose
Yes
if you want the timer
to start at the desired time.
By pressing the
YElloW
Summary
button you can check the set timers and by pressing the
blUE
button you can delete a timer. With
YElloW
or
EXIT/soRTIE
you can close this menu
again. Timers set
Enable
to
Yes
are automatically available in the
Summary
.
When all settings have been made, press
EXIT/soRTIE
to leave the menu. When returning to
the viewing mode the receiver will inform with a message that it saves your settings.
noTE:
If one timer is in conflict with another or if the set time already has passed, the receiver will
display a warning and ask how to solve the conflict.
8.0TRoUblEshooTIng
There may be various reasons for abnormal operation of the receiver. Please check the receiver
according to the procedures shown below. If the receiver does not work properly after checking
it, please contact your local service line or THOMSON dealer. Alternatively you can send a
support mail via our website: www.thomsonstb.net. NEVER open or disassemble your receiver.
This may cause a dangerous situation and will void the warranty.
symptom
Cause
Remedy
The display on
front panel does
not light up.
The power adapter is not
plugged in or power switch
OFF.
Check that the power adapter is plugged
in to the wall outlet. Make sure power
switch on rear panel is in ON position.
No picture or
sound
Wrong connection or setting
of the Audio/Video output of
the receiver to TV.
Connect the Audio/Video output of the
receiver to TV correctly and check the
adjusted settings in the menu
Installation
– System Settings
.
Audio muting.
Press the
!
button on TV or receiver.
Wrong resolution.
Press the resolution button on your
remote control
TV power off.
Turn TV on.
No picture
The receiver can’t receive the
signal.
Check the antenna cable, replace
the cable, or connect the cable to the
receiver tightly.
Incorrect values of some
tuner parameters.
Set the values of tuner parameters
correctly in menu
Installation – Antenna
Setup/Channel Search
.
Wrong direction of the
antenna.
Check the signal with a spectrum
analyzer and adjust your antenna
correctly.
No access
to scrambled
services
Expired subscription.
Smart card awaiting new
authorisation.
No Subsciption for the
selected channel.
Check your actual subscription status
in
Conditional Access – Irdeto Status –
Product List Status
.
When receiver was powered off/
disconnected from signal for longer it can
take ~1-2 h until a valid card is activated
again.
Switch to another channel.
