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Contents

 

Introduction ............................................................................................................................................................................ 4 

Protection of copyright ........................................................................................................................................................... 4 

Support ................................................................................................................................................................................... 4 

About this document .............................................................................................................................................................. 4 

For your safety ........................................................................................................................................................................ 4 

Setting up Track Assistant 2.5 ................................................................................................................................................. 7 

Minimal system requirements ............................................................................................................................................ 7 

Software setup process ...................................................................................................................................................... 7 

Track Assistant 2.5 .................................................................................................................................................................. 9 

Header section functions .................................................................................................................................................... 9 

Menu ................................................................................................................................................................................. 11 

Contacts ........................................................................................................................................................................ 11 

SMS ............................................................................................................................................................................... 12 

Inbox ......................................................................................................................................................................... 12 

Sent ........................................................................................................................................................................... 13 

Send Message or Request ......................................................................................................................................... 13 

Device Configuration .................................................................................................................................................... 14 

General...................................................................................................................................................................... 14 

Tracking and saving ................................................................................................................................................... 14 

Geofence ................................................................................................................................................................... 16 

Alarm ......................................................................................................................................................................... 20 

Keyboard ................................................................................................................................................................... 40 

GSM ........................................................................................................................................................................... 44 

Connections and data ............................................................................................................................................... 52 

Notifications .............................................................................................................................................................. 58 

Security ..................................................................................................................................................................... 60 

Date and time ........................................................................................................................................................... 64 

System ....................................................................................................................................................................... 65 

Firmware update .......................................................................................................................................................... 65 

Monitoring .................................................................................................................................................................... 67 

Summary of Contents for GH4200

Page 1: ...Version 1 02 Teltonika TELTONIKA GH4200 ADVANCED USER MANUAL...

Page 2: ...ts 7 Software setup process 7 Track Assistant 2 5 9 Header section functions 9 Menu 11 Contacts 11 SMS 12 Inbox 12 Sent 13 Send Message or Request 13 Device Configuration 14 General 14 Tracking and sa...

Page 3: ...3 Configuration using SMS messages 69 Advanced configuration 69 Configuration using terminal 70 FAQ 71 CHANGE LOG 73...

Page 4: ...esent Information to third parties or distributes it without a prior written consent by UAB Teltonika Other products and company names mentioned in this Manual may be trademarks or names of products o...

Page 5: ...rs personal or laptops device will be connected to must comply with the requirements of DIN EN 60950 1 2003 standard Connection with computer Computers device will be connected to must have USB slot U...

Page 6: ...power leakage short circuiting or incorrect grounding Switch must be installed in a readily accessible location Power must be constant and the distance between the contacts must not to be less than 3...

Page 7: ...e latest version Minimal system requirements Operating system OS MS Windows XP Vista 7 8 8 1 10 32 64 bit Required hard disk space 25 5 MB Minimal display resolution 1024x768 Windows Installer version...

Page 8: ...ve older version of Track Assistant 2 5 you can uncheck drivers installation box 5 Choose users for which Track Assistant will be installed Choose program destination folder 6 Please connect device an...

Page 9: ...oftware Track Assistant 2 5 Header section functions File option lets you load configuration file ___ afg save configuration as a file or save configuration as a different file In section Tools Option...

Page 10: ...tings can be chosen GH4200 device port how to find port number see FAQ and GH4200 connection timeout Other values are shown but they are hardcoded Under GSM modem settings can be chosen GSM modem port...

Page 11: ...o send SMS requests see SMS and configuration to your GH4200 and other devices Menu Contacts Track Assistant enables user to save contact list which is used while configuring device For example there...

Page 12: ...ressing magnifier icon search executes Also there is a function to import export contact list in CSV format Example ContactId ColumnNumber ColumnName ColumnLastName EmergencyBriefs ColumnIMEI 1 123 Co...

Page 13: ...t has function to filter messages by contact and date Send Message or Request In this window specific message can be sent to GH4200 or other mobile device By pushing buttons various requests can be se...

Page 14: ...figuration General General info tab shows such device information IMEI firmware version battery status GH status COM port GPS module status GSM module status GSM signal level GSM operator code Trackin...

Page 15: ...l be saved to flash 600 s Periodical track data sending by SMS Paramete r Description Default value Enable periodical tracking by SMS Enable Disable periodical tracking by SMS Disabled SMS sending per...

Page 16: ...utting the edge of the zone by sending SMS message This is very handy and easy way to track object when it is important that object will not leave or enter configured territory Also it is possible to...

Page 17: ...17...

Page 18: ...t map You want to use 3 Choose a site on a map and draw the zone 4 Press Done located in a toolbar confirming the zone Enter name of the zone tick Enable if zone will be active Notice Polygon can cons...

Page 19: ...time can be configured in time scheduling window Operation Examples 1 If coordinate logging period is short device will inform immediately after crossing the zone 2 If device coordinate logging period...

Page 20: ...ng for new coordinates tries to notify about current location by one of set method Configuration Alarm mode can be activated deactivated in 5 ways by ALARM button by SMS message by activation by call...

Page 21: ...on Man down Man down function is enabled Alarm mode will be activated if device will change its position more than 45 degrees or logs fast movement For detailed information see Man down function Alarm...

Page 22: ...tion is described in Parking section CALL cyclic call method Contact list must be made in order to make cyclic call work when alarm is activated Cyclic call preferences are displayed below Parameter D...

Page 23: ...Global Packet Radio Service method Server information must be entered in order to send data using GPRS nr 2 GPRS info picture below These parameters can be configured Device configuration Connections...

Page 24: ...SMS messages one by one from top to bottom can be entered here Maximum number of numbers is 5 Operation Alarm mode operation and activation method can be selected depending on user needs Alarm functio...

Page 25: ...When time for conversation reaches configured value device beeps After that conversation overtime counting is started After conversation overtime time runs out call is terminated By call termination d...

Page 26: ...n list terminates incoming call Device will start from beginning of list after trying to call to all numbers entered in Call to list Device stops calling to contacts but alarm mode is active after SMS...

Page 27: ...to next numbers in Call to list Alarm also can be deactivated by pressing the button with set up function Alarm off Call method alarm off SMS is sent to device GPRS In GPRS method when alarm mode is...

Page 28: ...deactivated This data will be sent when Alarm duration time will be set to last longer Data is not deleted if device fails to send it Device tries to send this data when the next period starts This o...

Page 29: ...s indicated by number Number Cause 1 Alarm function is activated by pressing a button 2 Alarm function is activated by SMS message 3 Alarm function is activated by function Action on Call 5 Alarm func...

Page 30: ...me for periodical data sending starts GPRS or SMS method situation when device failed to send data using GPRS Name Description PreAlarm Warning signal Alarm Alarm signal GSM Connectivity with GSM oper...

Page 31: ...n down function can be configured in Track Assistant software Device configuration Alarm and choose Man Down section Detailed description is displayed in a table Parameter Description Enable Enable di...

Page 32: ...s why GH4200 has an integrated filter which helps to reduce the influence of such factors Device reaction when Man Down is enabled is displayed in pictures below Man down function is enabled and devi...

Page 33: ...id false alarm activation when device position changed accidentally Firstly device indicates change of the position with short tone It means that Alarm will be activated soon You can stop Alarm activa...

Page 34: ...ts There is no need to know where function will be activated because device will automatically set up borders around itself shape of a circle which has determined radius Alarm is activated when parkin...

Page 35: ...or detailed information Function will be activated right after button is pressed Parking function can be enabled every time except alarm mode is activated there is an active call or an incoming call C...

Page 36: ...t left the zone Operation of parking function when new coordinates are found and device does not leave the zone 1 Fix is found before Coordinate searching timeout time runs out 2 Movement of the devic...

Page 37: ...no alarm Device always tries to get new FIX because there is a movement 2 Device left parking zone parking event PreAlarm is activated Device has not come back to parking zone so Alarm is activated c...

Page 38: ...activated Device has come back to parking zone before PreAlarm time runs out so Alarm is not activated 2 Coordinate is not found Parking function is activated There is no movement GH4200 does not fin...

Page 39: ...movement so there is no cause to activate an alarm Device goes to sleep mode 2 Movement is recorded and PreAlarm is activated Device tries to get new FIX Alarm is activated after PreAlarm time runs o...

Page 40: ...his PreAlarm Parking PreAlarm Alarm Alarm Detailed description Parameter Description Parking Parking function activated deactivated Coordinate searching timeout Time for how long device will try to ge...

Page 41: ...perform a function call SMS it is entered in this tab Desired SMS format is chosen there too Additional Additional functions Incoming call Function that will be performed by clicking the button on the...

Page 42: ...ing dynamic Geo zone function Parking Off Deactivate Parking dynamic Geo zone function Parking Switch Switch Parking If it was on it is switched off If it was off it is switched on Call Initiate a cal...

Page 43: ...rt tone and green red both at the same time battery LED will indicate device turning off Notice Time of the buttons activation is configurable via terminal or special commands see configuration using...

Page 44: ...sed only GSM Keyboard can be configured in Track Assistant software Device configuration GSM To use GSM functions listed below you have to tick Enable GSM Silent call function This function allows per...

Page 45: ...hapter Operation Number1 sends SPY SMS request or call to device if action on call is configured from this number as Spy Call activation Then GH4200 receives a message or call it increases a sensitivi...

Page 46: ...in a table Parameter Description Activation number This number can activate chosen function Function This function is activated when device receives a call from activation number New field asking to...

Page 47: ...to make a voice call to device from number which is in Action On Call list 2 Only last entered function will be activated if the same number is configured to activate a couple different functions 3 Ac...

Page 48: ...ction This function enables periodical SMS sending while device is on roaming Roaming detection function can be enabled 1 Device configuration GSM Roaming detection 2 Tick Enable SMS requests SMS requ...

Page 49: ...n seconds before responding to SMS Different value can be set according to type of request Max value is 3600s SMS Format of the message the device will respond to request Action Action which device wi...

Page 50: ...e obtained by sending an SMS information request to device In SMS message text column SMS format is described in two ways request is password protected first one and not protected second one Request S...

Page 51: ...vice will respond with N A Not Available instead of coordinate In order to change text N A see N A message SMS management requests Device operation can be changed using SMS requests Certain functions...

Page 52: ...arameter Description Enable GPRS Enable Disable GPRS Hold server connection alive Enable Disable function which allows you to hold connection with server in order not to reconnect every time It is rec...

Page 53: ...P Password Authentication Protocol password requiring most common authentication CHAP Challenge Handshake Authentication Protocol more complex authentication type APN stands for access point name and...

Page 54: ...s sent data When device fails to send data it does not delete data and tries to send it when the next period comes Periodical data sending when device fails to send data Data2 If data is sent very oft...

Page 55: ...using GPRS Packet Radio Service to server You can choose various types of data to be saved periodically Device configuration Connections and Data Periodical and alarm data Periodical data saved to mem...

Page 56: ...e only saves data only when location is available Always always saves data It does not matter if coordinate was found or not In this case N A Not Available will be displayed over coordinate Data sendi...

Page 57: ...module and writes coordinate to memory 2 Not found device turns off GPS module and writes N A to memory if Save data to the memory is chosen to Always or does not write at all if When location availab...

Page 58: ...a bits 8 Parity none Stop bits 1 Flow control none DTR RTS off When type GH tone melody code Codes are displayed in a table below Type of melody Playing code Device turn on 16C5 16F 4 16P 8F4 32F 4 8P...

Page 59: ...cription On Call Device will vibrate when receiving an incoming call On SMS Incoming and Out coming Device will vibrate after SMS message is received or sent Vibration on Alarm event Device will vibra...

Page 60: ...ted in Battery charge level or is fully charged Battery charge level set up the lowest limit of battery charge level percentage SMS format Bat Low select a format of SMS that will be send in case batt...

Page 61: ...forget that SIM card s PIN code will have to be entered every time when different SIM card is inserted Operation SIM card with PIN code protection is inserted into device and it indicates GSM error G...

Page 62: ...be inserted SIM card with removed PIN code If you lost your package please contact your sales manager RPC code can be entered wrongly 20 times After 20th time device will be blocked in order to unblo...

Page 63: ...configured in Track Assistant software Device configuration Security tab GSM security select Enable calls security Authorized contact list is configured in this field Detailed explanation is describe...

Page 64: ...Computer Local Time displays current time Device Time displays device time Computer local time Time offset Device works on UTC GMT0 time So difference between local which is shown by computer and UTC...

Page 65: ...1 Actuation by external power is configured when device s battery runs down and GH4200 turns off 2 As soon as device is connected to external power source it turns on and starts functioning as it was...

Page 66: ...e ports If the list contains more than one port remember these ports before reset 4 If the device is ready click START button to begin firmware installation 5 After successful firmware update Transmis...

Page 67: ...t is available to depict data in a map Configuration Map can be configured in Track Assistant Device configuration Monitoring All available options and tabs description are displayed in a table below...

Page 68: ...ad points to file in order to read it later Save To Storage Saves as Track Assistant file Save To Track log file Saves as separate file in chosen directory in XML format Save To CSV file Saves to CSV...

Page 69: ...to get more information about maps which can support Track Assistant we would be glad to help you Configuration using SMS messages GH4200 has unique ability to communicate using SMS without any physic...

Page 70: ...cessful change of configuration Configuration using terminal Device configuration can be changed using Terminal software which communicates with device through command line Detailed description is des...

Page 71: ...Press Log Start logging and choose folder where to save file 3 Enter these commands one by one GH psw 0000 get ver GET IMEI STATUS GET BAT DIR crash_log_print get cfg1 debug 1 4 Wait for at least 30...

Page 72: ..._lon Q To run Track Assistant on WIN7 64bit 1 Uninstall an old Track Assistant if you have such one 2 Disable User Account Control on WIN7 3 Run such a command bcdedit set loadoptions DDISABLE_INTEGRI...

Page 73: ...8 25 1 01 Preliminary draft release 2 2016 09 16 1 02 Few pictures changed Exp changed to E g added Windows 10 compatibility corrected GH4200 weight 3 2016 11 24 1 03 GPS GLONASS renamed to GNSS sever...

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