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The unit is now ready for use with one password, user timeout as required,
and all other functions set to Default.

If the above procedures cannot be completed successfully, press the front
panel switch first to PROGRAM until the green light flashes quickly, and
repeat the procedure once again before going to the troubleshooting
procedures. Refer to Chapter 5 for information on how to set other M-106E
functions if required.

Chapter 4: Installation and Basic Setup

106E-101, Issue 1

Page 19

Summary of Contents for M-106E

Page 1: ...re 3 Wall Mounting Strap 11 Figure 4 Universal Mounting Bracket 12 Figure 5 Universal Mounting Shelf 13 Chapter 4 Installation and Basic Setup 14 Figure 6 M 106E Front and Back Panels 14 Operation WITHOUT Passwords 15 Operation WITH a Single Password 16 Chapter 5 Programming the M 106E 20 Initial Steps 20 Remote Programming WITH User Passwords 21 Remote Programming WITHOUT User Passwords 22 Genera...

Page 2: ...laimer 38 Return Procedures for U S Customers 38 Return Procedures for Canadian Customers 39 Technical Support 40 Chapter 8 Troubleshooting 41 Chapter 9 Ordering Information 45 Basic Units 45 Accessories 45 Appendix 1 Specifications 46 Appendix 2 Glossary 49 Appendix 3 Programming Worksheets 50 Appendix 4 Programming Quick Reference 54 To Enable Remote Programming On Site 54 To Enter Programming M...

Page 3: ... individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by the following authorized Canadian maintenance facility Can am Telecommunications Associates Inc 1845 Sandstone Manor U...

Page 4: ...sons walking on it 9 Do not overload wall outlets and extension cords as this can result in fire or electric shock 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock Never spill liquid of any kind on the product 11 To reduce the risk of electric shock do not disassemble ...

Page 5: ...functions Chapter 6 reviews the Voice Switched Amplifier which is available on model M 106 05E Chapter 7 reviews warranty returning malfunctioning units requesting upgrades and technical support Chapter 8 outlines troubleshooting procedures Chapter 9 lists ordering information Appendix 1 contains the technical specifications Appendix 2 is a glossary with definitions of many terms used in this manu...

Page 6: ...e the control codes from the defaults to other two or three digit values or you can disable them Remember when entering control codes the digits must be entered within the programmed time period default 1 second or the M 106E will ignore the code Line Requirements The IN line can be loop start or ground start Dial Tone The M 106E does not provide dial tone Instead dial tone is sent through the tel...

Page 7: ...r hears a special answer tone in systems using a password or dial tone from the OUT line if passwords are not being used After receiving answer tone the caller dials a password If the correct password is entered the caller hears dial tone from the OUT line indicating successful connection to the M 106E The caller then dials any system feature normally available within the PBX or Centrex system A c...

Page 8: ...istance charges for business calls made off premises are included in each month s office telephone bills Increased convenience and time savings for callers Facilitated WATS line resale Compatibility The M 106E may be used on any line compatible with a standard analog DTMF telephone Figure 2 shows the basic M 106E installation scheme in which the incoming line and outgoing port are both dedicated t...

Page 9: ... by association such as personal or company telephone numbers addresses names or vanity license plates names associated with numerals on pushbutton phone keypads for example NAMES 62637 Restrict Codes The restrict code feature provides a means to allow different levels of user privileges based on the restrict codes assigned to different passwords The restrict code feature provides limited protecti...

Page 10: ...ll not be able to restrict calls Unauthorized numbers 1 0 9 and so on may be restricted by the Central Office or the PBX however 3 Use outgoing line toll restrictions supplied by the Central Office or the PBX whenever possible whether or not the M 106E restrict codes can also be used Physical Description Dimensions The unit is packaged in a modem sized housing 1 5 x 5 5 x 9 0 inches See Figure 1 L...

Page 11: ...adjusted by the customer The unit is programmed by placing a call to it and entering programming mode There is no provision for connecting a telephone directly to the unit in order to program it Programmable options are summarized below Programming procedures are described in Chapter 5 Passwords User access can be restricted by requiring entry of a password A maximum of 25 passwords can be program...

Page 12: ...if enabled enables a caller to generate a switchhook flash by entering the Switchhook Flash control code default Reseize This feature if enabled allows the user to temporarily disconnect from the outgoing line by entering the reseize control code default in order to place another call without reaccessing the M 106E In addition the duration of the disconnect for the reseize is also programmable Man...

Page 13: ...ssword The number of invalid attempts the unit s response to the caller and the amount of time the feature is active are also programmable Milliwatt Detect If this feature is enabled the M 106E will monitor the line during an established call for 1004 Hz test tone When this tone is detected for a programmable time 1 to 300 seconds the unit will disconnect the outgoing line for 2 seconds then resei...

Page 14: ...cation and enter programming commands thus physical access to the unit to set the programming mode switch is not required Voice Switched Amplifier Where low volumes exist an internally mounted amplifier in M 106 01E units improves audibility to both parties M 106E Reference Manual Page 10 ...

Page 15: ...rief descriptions The following information provides a quick overview of mounting the unit If you require more detail please refer to the instructions accompanying the mounting hardware A single M 106E unit can be mounted to a wall using the Mounting Strap UM 110 101 shown below This simple installation kit comes with a sheet metal bracket and two screws M 106E 10 13 X 3 4 LONG WOOD SCREW 2 PLACES...

Page 16: ...111 401 may be ordered separately The bracket as shown below enables up to four M 106E units to be wall mounted UM 111 CDR UM 111 401 1 625 41mm 6 50 167mm Orient mounting feet toward wall 9 60 244mm Figure 4 Universal Mounting Bracket M 106E Reference Manual Page 12 ...

Page 17: ... below UM 113 CDR UM 113 801 CIRCUIT BREAKER 10 25 12 00 17 25 Mounting flanges can be flipped to accommodate 23 racks short side of flange to unit For flush mounting to front of equipment rack rotate flange and use mounting holes toward front of each side of rack unit Remove cover to access the two power outlets on inside of power strip Rotate fasteners one quarter turn to remove cover Install un...

Page 18: ...ons on returning units You will also require two RJ 11C cords not supplied CAUTION 1 Never install telephone wiring during a lightning storm 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when inst...

Page 19: ...oing telephone line to the OUT jack on the back of the M 106E Step 5 Enter Programming Mode Press the front panel switch to PROGRAM until the green light flashes quickly Note While the unit is in programming mode a call is disconnected whenever 2 minutes have elapsed without entry of a digit Step 6 Disable password access From a local phone dial the M 106E incoming line number When the unit answer...

Page 20: ...it is now ready for use If the above procedures cannot be completed successfully press the front panel switch to PROGRAM until the green light flashes quickly Repeat Steps 1 9 before going to the troubleshooting procedures Refer to Chapter 5 for information on how to set other M 106E functions if required Operation WITH a Single Password Remote Programming Disabled for this operation Perform the f...

Page 21: ...g command to enable password access 15 1 Listen for three beeps to confirm that password access is enabled Step 8 Assign User 2 password Enter the following command the blank is the user password as determined in Step 7 1 2 You have just assigned a password to User number 2 You will hear three beeps if the command was entered correctly If you hear error tone redial the command making sure you incl...

Page 22: ...time or no timeout by dialing the following 77 4 2 The unit will respond with the time allowed or 0 for no timeout and three beeps If it does not repeat Steps 10 and 11 Step 12 Disconnect Enter and hang up The second must be entered within 2 seconds of the first Step 13 Reaccess unit Reaccess the unit After the unit ring trips the red IN indicator should light and you should hear a 2 second tone E...

Page 23: ...t be completed successfully press the front panel switch first to PROGRAM until the green light flashes quickly and repeat the procedure once again before going to the troubleshooting procedures Refer to Chapter 5 for information on how to set other M 106E functions if required Chapter 4 Installation and Basic Setup 106E 101 Issue 1 Page 19 ...

Page 24: ...y of a digit The M 106E installer may already have assigned a password to User 2 You can determine what if any programming has been done on your unit by using Function 77 Initial Steps Step 1 Determine options to be set The telephone number of the M 106E___________________________ Will you require users to enter a password Yes No Do you want any of your users to be disconnected from the M 106E aft...

Page 25: ...ess Enter the command 15 1 Listen for three beeps to confirm that the command was entered correctly Note Whenever you make an error before the is entered enter 000 to cancel the command then begin again Step 4 Enable remote programming Enter the command 98 1 You will hear three beeps if the command was entered correctly Step 5 Assign system administrator password Enter the following command note t...

Page 26: ...r setup procedures for operation without user passwords follow the steps below Note A system administrator password User 1 must be assigned to enable access to the unit for remote programming even though user passwords are not used Step 1 Enter programming mode Note While the unit is in programming mode calls are disconnected whenever 2 minutes have elapsed without entry of a digit Press the front...

Page 27: ...red within 2 seconds of the first Note If you do not enter the disconnect control code default before you hang up the unit will automatically disconnect after a time delay However routinely entering before hanging up avoids a wait time for a forced disconnect before you can access the unit again Step 8 Access unit for programming When you are ready to begin programming dial the M 106E telephone nu...

Page 28: ...tem administration User 1 password followed by You will hear three beeps Begin programming Without Passwords Dial the M 106E telephone number You will hear dial tone from the outgoing line Enter the programming access control code default You will hear a 2 second tone unless this tone was disabled see Function 2 When the tone ends enter the system administration User 1 password followed by You wil...

Page 29: ...f password access Function 15 is disabled To enable password access enter the following 15 1 To assign a User 1 or system administrator password enter the following 1 1 NN N 1 1 N N where NN N is the password 3 to 10 digits in both places The password for User 1 must be entered twice as shown To assign passwords for Users 2 through 25 enter the following 1 UU NN N where UU is the user number 1 or ...

Page 30: ...d for user number 25 To set timeouts for specific users enter 4 UU TT where UU the user number 1 or 2 digits TT the timeout in minutes 1 to 99 minutes Default 99 To assign timeout TT to all users enter 4 0 TT To assign no timeout to a user enter 4 UU or 4 UU 0 Note The time specified is the total time for each M 106E access That is the timer does not reset with each retrial Function 6 Reseize Dura...

Page 31: ...this one To disable this feature default enter 8 0 Function 9 Dial Tone Detect Time Initiate Disconnect This function forces the M 106E to disconnect after dial tone has been present for the specified time Default is disabled In some installations including those in which the incoming line is a loop start line and the central office is not able to force disconnect the M 106E may be unable to disco...

Page 32: ...lt enter 16 0 Note This feature is automatically disabled whenever the front panel switch is set to PROGRAM to ensure that you can access the unit Function 17 Set Number of Rings This function determines the number of rings required before the M 106E answers a call to it If the front panel switch is set to PROGRAM the M 106E answers on one ring 17 RR where RR is the number of rings 1 16 Default 1 ...

Page 33: ...ed users Each code may then be assigned to any users see Function 21 The M 106E checks the first digits dialed by the caller on initial access after a retrial and after a switchhook flash When it determines that the dialed digits cannot match the assigned restrict codes the call is allowed If the caller dials a string of digits that matches an assigned restrict code the call is disconnected 20 C D...

Page 34: ...28 If the default values are used whenever the unit receives five consecutive invalid passwords the unit will block further access by any caller for five minutes Within that five minute period callers will receive error tone These values can be adjusted as described in Functions 26 27 and 28 To enable Prevent enter 25 1 To disable the feature default enter 25 0 Function 26 Type of Prevent This fun...

Page 35: ... 0 9 or Default If N 0 the feature is disabled Function 35 Switchhook Flash Code This feature is used to send a switchhook flash 35 N DDD where N is the number of digits in the control code 0 disabled DDD can be 0 2 3 digits in length valid entries are 0 9 or Default Function 36 Access Programming Mode This feature is used to enter programming mode 36 N DDD where N is the number of digits in the c...

Page 36: ... interdigit time is one second 41 DD where DD 1 20 default 10 The interdigit time is equal to 1 10 second multiplied by DD Function 77 Programming Query This function allows you to query the current setting of any function The Remote Access Unit generates a voice response Note If a query is issued for any of functions 10 through 13 and the unit is an M 106 05E one that has no voice amplifier an er...

Page 37: ...unction 99 Restore Default Settings Erases all customer programming and resets all functions to the settings programmed at the factory Be sure you want to do this To reset the unit to defaults enter 99 99 Listen for three beeps to confirm the change Note If your unit has a Voice Switched Amplifier program the appropriate functions from the next chapter before exiting from programming mode To Exit ...

Page 38: ...transmitted unamplified Gain Direction Control This function ensures that dialed digits can be detected i e that the amplifier does not amplify the level of dial tone and attenuate the level of the digits being dialed This function amplifies the signal on the M 106E IN side while the user is dialing then turns off and allows the amplifier to work normally This feature should only be modified if ca...

Page 39: ...in higher than is needed to compensate for local line losses Dialing difficulties may be encountered in some locations if the gain is set higher than required for local compensation Use the default value unless callers complain of low voice levels Then increase the gain by increasing the value by 3 until a suitable level is reached without dialing errors To set the amplifier gain in dB NN is the g...

Page 40: ...utgoing OUT line side and decrease sensitivity to signals from incoming IN line side S 3 enhanced sensitivity to both sides amplifier turns on at lower dBm levels from both directions S 4 IN enhanced sensitivity S 5 OUT enhanced sensitivity Function 12 Amplifier Gain Direction Control Amplifies the signal only on the caller side while the caller is dialing then turns off and allows the amplifier t...

Page 41: ...ion To disable modem tone detection default enter 13 0 To enable modem tone detection enter 13 1 Function 82 Voice Switched Amplifier Query Allows you to determine whether or not the M 106E unit has a voice amplifier installed 82 The M 106E generates a voice response of one if the M 106E has a voice amplifier and zero if it has none Chapter 6 Voice Switched Amplifier 106E 101 Issue 1 Page 37 ...

Page 42: ...at 1 800 426 3926 or 206 487 1515 to obtain a Material Return Authorization MRA number Units returned without the MRA are subject to an additional service charge Please note that the telephone company may ask you to disconnect the M 106E from the network until the problem has been corrected or until you are sure the M 106E is not malfunctioning To add a voice amplifier If you wish to add a voice a...

Page 43: ...ld be made by the Can am Telecommunications Associates Inc an authorized Canadian maintenance facility To add a voice amplifier If you wish to add a voice amplifier please provide the following information Unit model number unit part number and serial number from the bottom of the unit Teltone MRA number on the return label as shown below Can am Telecommunications Associates Inc ATTN write the MRA...

Page 44: ...A here 1845 Sandstone Manor Unit 11 Pickering Ontario L1W 3X9 All fault information available Technical Support For technical assistance with any of the M 106E models call Teltone Corporation at 1 800 426 3926 or 206 487 1515 and ask for M 106E Technical Support M 106E Reference Manual Page 40 ...

Page 45: ...the power cable connector Reconnect the unit If the green LED still does not flash the unit is defective and should be returned to Teltone Corporation B If the green LED is flashing Disconnect the line from the IN port and connect it to an analog telephone Do not connect the telephone to the IN port of the M 106E Call the number for that line If the telephone does not ring either the telephone num...

Page 46: ...dures in Chapter 7 B If the green LED is flashing Check the telephone cable to the IN side Call the unit If the IN LED does not light disconnect the line from the IN side and connect it to an analog telephone Call the telephone number for the IN side When the telephone rings answer the call and check that the talk path is acceptable If the talk path is present and acceptable the problem may be wit...

Page 47: ... M 106E IN line with an ammeter in series Go off hook with the telephone and verify that there is at least 20 mA If there are at least 20 mA the unit may be defective and should be returned according to the instructions in Chapter 7 5 Unit cuts through but dial tone does not stop after the first digit is dialed To verify that the outgoing line will accept DTMF digits connect a telephone to it and ...

Page 48: ...ving equipment See Step 5 above The direction control should be set to 1 Set amplifier direction control Function 12 to 1 by entering 12 1 Adjust the amplifier gain Function 10 until the digits are detected reliably Depending on site conditions too much or insufficient gain can be the cause of dialing problems M 106E Reference Manual Page 44 ...

Page 49: ...nit installations Holds up to 4 units UM 113 801 Universal Mounting Shelf mounts in a standard 19 inch rack and holds up to eight units Includes an eight port power outlet strip with a 15 foot cord CA 7F 7 ft Modular Telephone Cord two cords required per unit 7 or 25 ft lengths CA 25F 25 ft Modular Telephone Cord two cords required per unit 7 or 25 ft lengths PS 12AC 01 Replacement power transform...

Page 50: ...1500 Hz Longitudinal balance 60 dB for 200 1000 Hz 50 dB for 1000 4000 Hz Loop limitations Input and output port types Both loop start Seizure 20 mA minimum 100 mA maximum Maximum break duration with no loss of seizure 350 ms input port only Minimum break for guaranteed loss of seizure 550 ms input port only Input Impedance DC 210 30 ohms after seizure AC 925 75 ohms before password and with outgo...

Page 51: ...me default 1 second of the first digit Disconnect Causes unit to disconnect Default Second digit must be entered within the programmed interdigit time default 1 second of the first digit Switchhook flash default opens outgoing line for 550 ms Second digit must be entered within the programmed interdigit time default 1 second of the first Disconnect timer Programmable for 1 99 minutes Timer starts ...

Page 52: ...ject 2450 signal 2000 Hz Voltage sensitivity thresholds See Table 1 Longitudinal balance as measured by IEEE Standard 455 1976 procedures 60 dB for 200 1000Hz 50 dB for 1000 4000Hz Singing point Unconditionally stable Overload Will not occur until signal on output is 9 dBm at 1 kHz Harmonic distortion 1 between 500 and 3300 Hz with signal and source load impedances of 900 ohms input signal at 0 dB...

Page 53: ... multiple buttons that permit a user to select outgoing or incoming central office phone lines directly LED Light emitting diode A semiconductor diode that emits light when a current is passed through it Used for status and information displays on electronic devices Loop start One of two types of switched trunks outside lines typically leased from telephone companies the other type being ground st...

Page 54: ...e Number Outgoing Telephone Number SUMMARY USER SPECIFIC FUNCTIONS User ID Password Timeout Notes 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 TO ENSURE THE SECURITY OF YOUR SYSTEM Teltone recommends that you store this page and others referring to programming of the unit in a safe place located away from the unit M 106E Reference Manual Page 50 ...

Page 55: ... Password Enable disable 27 Number of Attempts to Activate 16 Detect Standard Ringing Only 28 Minutes Activated 17 Number of Rings 34 Reseize Control Code 18 Busy Reorder Detect 35 Switchhook Flash Control Code 20 Restrict Code Definition 1 36 Program Access Control Code 20 Restrict Code Definition 2 37 Disconnect Control Code 20 Restrict Code Definition 3 40 Milliwatt Test 20 Restrict Code Defini...

Page 56: ... 77 1 11 11 b bbb 1 12 77 1 12 12 b bbb 1 13 77 1 13 13 b bbb 1 14 77 1 14 14 b bbb 1 15 77 1 15 15 b bbb 1 16 77 1 16 16 b bbb 1 16 77 1 17 17 b bbb 1 18 77 1 18 18 b bbb 1 19 77 1 19 19 b bbb 1 20 77 1 20 20 b bbb 1 21 77 1 21 21 b bbb 1 22 77 1 22 22 b bbb 1 23 77 1 23 23 b bbb 1 24 77 1 24 24 b bbb 1 25 77 1 25 25 b bbb Note b short beep tone bbb 3 short beeps TO ENSURE THE SECURITY OF YOUR SY...

Page 57: ...12 b bbb 4 13 77 4 13 13 b bbb 4 14 77 4 14 14 b bbb 4 15 77 4 15 15 b bbb 4 16 77 4 16 16 b bbb 4 17 77 4 17 17 b bbb 4 18 77 4 18 18 b bbb 4 19 77 4 19 19 b bbb 4 20 77 4 20 20 b bbb 4 21 77 4 21 21 b bbb 4 22 77 4 22 22 b bbb 4 23 77 4 23 23 b bbb 4 24 77 4 24 24 b bbb 4 25 77 4 25 25 b bbb Note b short beep tone bbb 3 short beeps TO ENSURE THE SECURITY OF YOUR SYSTEM Teltone recommends that yo...

Page 58: ...ront panel switch to PROGRAM until the green light flashes quickly Call the unit from a DTMF telephone When the M 106E responds with 3 beeps you are in program mode Remote Programming Password Access Enabled Call unit using a DTMF telephone When you hear an answer tone enter the User 1 password followed by When the M 106E responds with 3 beeps you are in program mode Remote Programming Password Ac...

Page 59: ...enhanced sensitivity S 4 caller enhanced sensitivity S 5 office enhanced sensitivity Amplifier direction 12 D D direction control 0 3 D 1 enabled D 1 off after first digit buttons up D 2 off after buttons up on each digit D 3 off after buttons up on Modem detect 13 1 enabled disabled 13 0 disabled Password enable 15 1 enabled enabled 15 0 disabled Detect standard ring only 16 1 enabled disabled 16...

Page 60: ...Flash Code 35 N DDD Program Access Code 36 N DDD N number of digits in the code DDD the control code can be 0 2 or 3 digits 0 9 or Disconnect Code 37 N DDD N number of digits in the code DDD the control code can be 0 2 or 3 digits 0 9 or Milliwatt test release 40 TTT TTT tone duration time to disconnect 0 300 seconds TTT 15 Interdigit Time 41 DD DD interdigit time in 1 10 second 1 20 DD 10 Program...

Page 61: ...onnect 8 Milliwatt Detect 9 Non volatile Memory 9 Passwords 7 Prevent 9 Programmable Control Codes 7 Remote Programming 10 Reseize 8 Rings Before Answer 9 Voice Verification 9 G Ground Start 2 7 I Idle detect Time 27 55 Interdigit Time 32 56 L LED 6 Level55 Line Requirements 7 Loop or ground start 2 Loop Start 7 M M 106E Dimensions 6 LED 6 Line requirements 7 Operation 3 Power 7 Manual revision in...

Page 62: ...edures Canadian customers 39 U S customers 38 Ringing Detect standard 55 S Standard ringing Detect only 28 Switchhook flash 8 Code 31 56 T Technical Support 40 Test tones 32 Toll fraud 38 Troubleshooting Continuous dial tone 43 IN LED lights drops 43 No answer 41 43 No answer tone 42 no reseize 43 Wrong missing digits 44 U User Quick Reference 58 59 61 User timeout Setting 26 55 Using This Manual ...

Page 63: ...ol code defaults If you have changed the defaults for any of the control codes write the new values in the blank lines provided Step 3 Indicate which instructions the users should follow Place a check in the boxes next to each instruction the users should follow Step 4 Security Instruct the users to keep their copies in secure places as these instructions explain how to access the system Step 5 Di...

Page 64: ...ill enter other values on the blank line If the administrator does not write in a new control code enter the code in Your M 106E unit is programmed to include the following Security code Answer Tone enabled enabled disabled disabled Simulated switchhook flash Retrial capability enabled code _____ enabled code_______ disabled disabled Remote disconnect _____ Elapsed time disconnect required after 0...

Page 65: ...nds after the unit answers and enter the password followed by within 15 seconds You will hear dial tone if the password was accepted With password disabled You will hear dial tone upon accessing the unit Step 2 Complete the call When you hear dial tone you can place a call if dial tone persists and the call does not go through attempt the call again If the call still does not go through the M 106E...

Page 66: ...M 106E has this feature enabled you can cause the M 106E to generate a switchhook flash for example to set up a conference call or to signal the PBX attendant by entering Remote disconnect Enter before hanging up if your M 106E requires a remote disconnect signal User Timeout If the unit is programmed for automatic disconnection after 1 to 99 minutes you will hear a warning tone 16 seconds before ...

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