USER’S MANUAL
Section 13: Deep Tech Information and Troubleshooting 282
Check
the
Send
bargraph
meter
for
proper
indication.
Confirm
that
the
top
Send
LED
is
flashing
not
at
all.
Input/send
gain
is
set
on
the
AUDIO
menu
screen.
Output
setting
correct?
The
Level
Out
setting
in
the
AUDIO
menu
should
match
to
the
equipment
that
accepts
the
Xstream's
audio
feed.
13.6.4
ISDN Difficulties
Condition: Can’t Get ISDN “
Ready”
Indication
First
try
disconnecting
the
ISDN
circuit(s)
in
question
and
waiting
a
full
60
seconds
(leave
the
Zephyr
Xstream
on)
and
then
reconnect
the
circuit.
Are
you
connected
to
the
correct
jack
on
the
rear
of
the
Zephyr
Xstream?
If
in
the
USA
&
Canada:
you
will
probably
be
using
the
lower
(RJ
‐
11
style)
jack.
Outside
the
USA
&
Canada:
you
will
probably
be
using
the
upper
(RJ
‐
45
style)
jack.
Try
dialing.
Some
Euro
ISDN
lines
will
show
inactive
until
they
are
in
use.
Are
the
jumpers
correct
on
the
ISDN
Interface
card?
JP2,
if
present,
must
be
jumpered
(newer
cards
no
longer
have
this
jumper).
What
kind
of
ISDN
do
you
have,
and
is
the
Xstream
set
to
match
it?
The
telephone
company
should
have
given
you
the
ISDN
protocol
when
the
line
was
ordered.
If
you
find
yourself
in
the
field
without
this
information,
it
is
usually
possible
to
piece
together
what
you
need.
•
If
you
are
outside
the
USA
&
Canada,
you
most
likely
have
ETS
300
(Euro
ISDN).
If
you
are
in
Japan,
you
have
INS64.
These
users
do
not
need
to
enter
SPIDs.
MSNs
are
optional.
•
If
you
are
given
SPIDs,
you
probably
have
National
ISDN
1
(NI
‐
1)
or
DMS
100
(DMS
‐
Cust.)
for
your
ISDN
protocol.
One
SPID
means
one
channel
was
activated,
rather
than
the
usual
two.
You
won’t
be
able
to
make
a
stereo
connection.
National
ISDN
2
is
backward
compatible
with
the
Zephyr
Xstream
(use
Natl.I
‐
1
for
Telco
in
the
third
TEL
menu)
•
No
SPIDs
and
only
one
phone
number
generally
means
AT&T
Custom
(PTP)
protocol.
Occasionally
PTP
users
will
be
given
a
SPID
(usually
of
the
format
01xxxyyyy0).
This
can
be
ignored.
AT&T
Custom
(PTP)
might
be
called
Lucent
Custom
(PTP).
•
It
is
best
to
know
both
the
ISDN
protocol
of
your
line
as
well
as
the
brand
and
model
of
the
Telco’s
central
office
switch
itself.
A
given
model
of
switch
only
supports
a
specific
set
of
protocols,
so
this
may
help
you
infer
the
correct
information.
Also,
Summary of Contents for Zephyr Xstream
Page 2: ......
Page 26: ...USER S MANUAL Section 1 QUICK RESULTS 14...
Page 30: ...USER S MANUAL Section 2 INTRODUCTION Getting to Know the Zephyr Xstream 18...
Page 70: ...USER S MANUAL Section 3 GUIDED TOUR of the HARDWARE 58...
Page 144: ...USER S MANUAL Section 6 AUDIO CODING REFERENCE 132...
Page 164: ...USER S MANUAL Section 8 LIVEWIRETM IP Audio 152...
Page 310: ...USER S MANUAL Appendix 1 Codec Interoperability Information 298...
Page 320: ...USER S MANUAL Appendix 3 ISDN Cause Phrases Values 308...
Page 324: ...USER S MANUAL Appendix 4 Known Working SPID Formats by Telco 312...
Page 356: ...USER S MANUAL Appendix 9 Modular Cable Guide 344...