Warranty
Telestream on behalf of itself and its Affiliates (“Telestream”) warrants that this product will be free from defects in materials and
workmanship for a period of one (1) year from the date of shipment. If any such product proves defective during this warranty period,
Telestream, at its option, either will repair the defective product without charge for parts and labor, or will provide a replacement in
exchange for the defective product. Parts, modules and replacement products used by Telestream for warranty work may be new or
reconditioned to like new performance. All replaced parts, modules and products become the property of Telestream.
In order to obtain service under this warranty, Customer must notify Telestream of the defect before the expiration of the warranty period
and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective
product to the service center designated by Telestream, with shipping charges prepaid. Telestream shall pay for the return of the product
to Customer if the shipment is to a location within the country in which the Telestream service center is located. Customer shall be
responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care.
Telestream shall not be obligated to furnish service under this warranty a) to repair damage resulting from attempts by personnel other
than Telestream representatives to install, repair or service the product; b) to repair damage resulting from improper use or connection to
incompatible equipment; c) to repair any damage or malfunction caused by the use of non- Telestream supplies; or d) to service a product
that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty
of servicing the product.
THIS WARRANTY IS GIVEN BY TELESTREAM WITH RESPECT TO THE PRODUCT IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED. TELESTREAM AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. TELESTREAM’S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS
THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TELESTREAM AND
ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
IRRESPECTIVE OF WHETHER TELESTREAM OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.
[W2 – 15AUG04]
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