Tektronix TDS 420A, Service Manual, Page: 3 / 288

WARRANTY
Tektronix warrants that the products that it manufactures and sells will be free from defects in materials and workmanship
for a period of three (3) years from the date of shipment. If a product proves defective during this warranty period,
Tektronix, at its option, either will repair the defective product without charge for parts and labor, or will provide a
replacement in exchange for the defective product.
In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the expiration of the
warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for
packaging and shipping the defective product to the service center designated by Tektronix, with shipping charges prepaid.
Tektronix shall pay for the return of the product to Customer if the shipment is to a location within the country in which the
Tektronix service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any
other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to repair damage resulting
from attempts by personnel other than Tektronix representatives to install, repair or service the product; b) to repair
damage resulting from improper use or connection to incompatible equipment; c) to repair any damage or malfunction
caused by the use of non-Tektronix supplies; or d) to service a product that has been modified or integrated with other
products when the effect of such modification or integration increases the time or difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR
IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX’ RESPONSIBILITY TO
REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO
THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE
OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES
.