6
Troubleshooting
6-18
Phaser 540 Color Printer
Print job does not finish (the printer times out)
If you are using the serial or parallel port from a PC, make sure that you
used the
MODE
command to set the PC’s communication parameters. For
example:
MODE LPT1:,,P > NUL
MODE COM1:9600,N,8,1,P
The
P
parameter in these commands sets the port timeout to Infinite Retry
and must be part of the command.
If you are using Windows 3.1, make sure that the Transmission Retry value
for the printer’s assigned port is set to 850. For more information, see
“PC: Microsoft Windows driver” on page 2-28.
Error indicator is blinking
The
Error
indicator blinks with any hard error, such as the following
circumstances:
■
Media jam
■
Any of the printer doors are open
■
Any of the user-replaceable components are missing
Look at the front panel for an indication of the type of error, then correct the
problem. If the front panel message is
Printer Error ##
, turn the printer
off and on again. If the
Error
indicator remains on after power-up, your
printer requires service. See “If you need help” on page 6-1 for telephone
information.
