Troubleshooting
6
User Manual
6-9
Front panel reports:
<color>:low
Indicated color toner cartridge is low.
Replace the indicated color toner cartridge
when the print quality becomes
unacceptable. If you don’t already have
one, order a new toner cartridge.
Front panel reports:
Standby
W A K E U P
Printer is in standby mode.
Press any of the front panel buttons and
wait for the printer to initialize.
Front panel reports:
Printer Error ##
An error occurred that is not
user-correctable.
Turn the printer off and back on again. If
the error persists, call Technical Support.
The front panel menu exits
and returns to
Ready
without
anyone pressing the button.
Front panel timeout: if no activity
occurs in 5 minutes, the front panel
returns to
Ready
.
Press
Menu
to enter the front panel menu.
Print appears faded in a
single color.
The color toner cartridge is low.
Replace the color toner cartridge soon
(depending on the complexity of your
prints, you can continue to print up to 500
more pages).
Print shows a straight, thin
and even, light vertical line in
one color.
The roller in the color toner cartridge is
scratched.
Replace the color toner cartridge.
Troubleshooting and print quality quick reference (cont’d.)
Symptom
Possible Causes
Solution
Print Quality Test Page
Cyan
Magenta
Yellow
Black
Count
Image Unit
1505
Corona
487
Transfer Kit
484
Fuser
0
Print Quality Test Page
Cyan
Magenta
Yellow
Black
Count
Image Unit
1505
Corona
487
Transfer Kit
484
Fuser
0