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Appendix F: User Service
F–22
DAS System User Manual
The following steps are intended to help isolate problems if the system does not
output any data.
H
Verify that your probes are powered.
H
Check the pattern generator Monitor menu to verify that the single-step
operation is not turned on (Trace=On).
The Print Screen Setup overlay indicates that data is not being sent to the local
printer (the value of the Print job bytes does not decrease).
H
Verify that the printer is on line and has paper.
H
Verify that flow control and baud rate settings of the printer match the
settings for the Auxiliary port in the Communication menu.
The Print Screen Setup overlay shows data being sent to the printer, but the
printer does not print.
H
Verify that the printer is on line and has paper.
H
Verify that the output format specified in the overlay is compatible with the
output format of the printer.
H
Check the connections between the printer and the DAS.
H
Verify that flow control and baud rate settings of the printer match the
settings for the Auxiliary port in the Communication menu.
No output file is sent to the remote host. The DAS displays the following error
message at the top of the menu: rcp: Failed to send file.
H
Verify that your host and network are TCP/IP compatible.
H
Verify that your host supports the UNIX rcp (remote copy) service.
H
Verify that the host name, internet address, and user name are correctly
specified in the Print Screen Setup overlay.
H
Verify that your user account on the host allows remote access by the DAS;
if necessary, add the internet name of the DAS to your .rhost file.
H
Verify the Remote Path field in the Print Screen Setup overlay has a valid
path. You can use either an absolute path name (for example, /user/david/
print_output) or a relative path name (for example, print_output/). You must
create the path name before executing the print operation.
No Data from Pattern
Generator
No Data Printed To Printer
Connected to Auxiliary
Port
No Data Sent to a
Network File
Summary of Contents for DAS 9221 Option 04
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