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Appendix D: Troubleshooting
AD007 User Manual
73
Network and Print Configuration
Use the list of symptoms in Table 13 to help diagnose problems with
the network and print configuration.
Table 13: Network and print problems
Symptom
Possible cause(s)
Corrective action(s)
No access to web pages in
the adapter
Improper network installation
Missing or improper set up
of network addresses:
–Ethernet address
–IP address
–Subnet mask
–Default router (gateway)
Check network installation or
contact network administra-
tor.
Check that the LAN network
is set up for the Ethernet
hardware address of AD007
adapter (from label on back)
Can only access diagnostic
web page
Problem with firmware
Reload firmware using the
Update program, see
page 61
No password
Unknown or forgotten pass-
word
Reset the password to the
factory default (ad007), see
page 56
Slow web page response to
network printing
Server not responding
Check server
Check print server address
and queue name
No print server status, print
job list, or failure in cancel-
ling jobs
Print server does not imple-
ment these requests
Use print server that has
support for these requests
Summary of Contents for AD007
Page 1: ...AD007 GPIB LAN Adapter User Manual 071 0245 01...
Page 4: ......
Page 10: ...Table of Contents vi AD007 User Manual...
Page 52: ...Getting Started 38 AD007 User Manual...
Page 76: ...Reference 62 AD007 User Manual...
Page 84: ...Appendix C Network Protocols 70 AD007 User Manual...
Page 90: ...Appendix D Troubleshooting 76 AD007 User Manual...
Page 94: ...Glossary 80 AD007 User Manual...
Page 98: ...Index 84 AD007 User Manual...