Service guide
March 2001
6
Symptoms
Possible causes
Remedies
Sheet lead edge caught
by notches of Guide 1
Find and remove
burr/damage
Damage to foil on Guide
2
Find and remove
burr/damage
Faulty position of foil on
Guide 2
Paper does not feed
into printer
and
Motor and tires do
try to feed
Tires worn to too small
diameter
Replace hub/tire
assembly (8 pcs.)
Front unit too far away
from printer
Check and correct
position of the two
rubber bumpers
defining the distance
Sheet does not
reach blue line
Tires worn to too small
diameter
Replace hub/tire
assembly (8 pcs.)
Sheet overshoots
blue line by small
amount
Tire surface glazed or
contaminated (loss of
friction)
Replace hub/tire
assembly (8 pcs.)
Encoder sensor (right or
left) defective
Replace
Encoder sensor harness
#10 defective
Replace
Sheet overshoots
blue line by
approximately 50mm
Harness #11 defective
Replace
Printer does not
respond to signal
from SpinJet to go
into sheet mode
Harness #12 defective
Replace
Sheet pulled out of
printer again after
printer vacuum is
applied
One way clutch defective Replace pulley/clutch
assembly of feed
shaft
Printer unable to pull
in sheet from
SpinJet after printer
vacuum is applied
Printer vacuum too low
Check printer
vacuum level and
vacuum system
seals
Insufficient pressure
from SpinJet against
printer platen
and
The last part of the
tilting to the lower
position achieved by
gravity (without
pushing)
Loss of pressure in gas
spring(s)
Identify spring(s),
which does not
produce 500N and
replace
Noisy drives
Wrong belt tension
Readjust belt
tension according to
replacement
procedures for
5551 004 and 066
in section 2.3.
